No signal iPhone 7 plus

This is definetely a frustrating issue. I didn't have to do any resets to stop the problem. Turning off VoLTE stopped the behavior in my phone and many others on the forum. Did you try that? Settings -> Cellular -> Cellular Data Options -> Enable LTE -> Data Only. I spoke to Verizon Tier 2 support yesterday and they said Verizon is working on a fix with Apple Engineers so soon I hope this will be over and we'll all be able to turn VoLTE back on.

I Turned VoLTE off again, I'll see what happens on my way home from work and also when I use my Starbucks app again. My Verizon rep is calking me back tonight and I also have a scheduled call from an apple tech so I will be updating everyone about the issues with this phone.

Try the tip going around turning off HD calling on Verizon end. Reset network settings. Wait few minutes, re-add HD calling. I tried Waze briefly after. It did mess with the signal and pushed the phone into 3G. But it didn't goto no service. I will know later on a longer distance ride what happens.

IPhone 7 plus 128gb Verizon

I turned off Wifi voice in the LTE settings and had a one hour commute with Waze and no problems this morning. Hoping for more of the same later today.

Adding my piece to the forum. I of course have the same problem (I live in Maryland). The first couple of days my phone worked perfectly and now I lose service randomly through out the day.

1. I pay TOO much money to Verizon to lose service so consistently.

I've lost service on the way to work, in my home, in the mall 4-5 stores from the Apple store. I haven't been able to duplicate it on my own but in areas where I typically have full bars and service I've had 2-3 bars and it spends a lot of time toggling between 3G and LTE.

I've talked to several people who live in VA, and TX who are experiencing the same issue (with both the iPhone 7 and 7 Plus). Heading to the Apple store today as I have called AppleCare twice and they "haven't heard of this issue."

iPhone 7 Plus 128GB Verizon

I called the Tier 2 tech number as suggested on page 2 of this thread. Here is what I learned:

1. Verizon is completely aware of the issue and has a Verizon internal forum (moderated and used by technicians) that has listed all the issues and customer complaints since the phone was released. (Still call if you are having the issue)

2. The temporary fix in the Verizon internal forum is to toggle data/voice roaming on and off.

3. Verizon has submitted network tickets to assess whether it's a network issue and all tests have come back normal and showing no outages

4. Verizon has an open ticket with Apple (Apple would not provide a ticket number) to assess if the issue is hardware related (antenna bands) or software related (10.0.2).

5. Some iPhone 7's are having this issue and some are not and the representative said I could take a chance with getting it replaced with the understanding that the same issue can occur (as mentioned in previous posts).

6. Verizon is working on it.

Verizon 128GB Silver

Thank you for that information

You can get it replaced, but if you've seen in my post, it's happened to me with 2 different phones. Both silver 256gb Verizon 7 plus.

Yes I have no intention of getting my phone replaced unless a recall is issued or the Verizon and Apple Engineers are unable to resolve the problem. I am waiting for a carrier settings update and/or iOS update to fix this.

Everyone having the issue should contact Verizon at the number mentioned in earlier posts (copied again below for convenience). Pushing the issue helps.

Verizon wireless technical support tier 2 phone number 866-221-4096

reference issue tracking number 102095-091716

No problem. Your post with the Tier 2 information was most helpful. I have a Genius bar appointment in an hour but like you, I do not want to get my phone replaced. I may cancel and hold out until an update is pushed out as well.

I am having the same issue losing GPS with AT&T on my iPhone 7 plus so it's not just Verizon. My iPhone model number is A1784 which is the AT&T model. This is such a pain as I use it to get to work

Model A1784 here with T-mobile. Dead in the water for cellular. Wondering if it's the new intel cellular modem. 😟 Called Apple, tried all the stuff here, they ran 2 separate remote diagnostics, called T-Mobile, they reset some stuff, I've restored as a new phone upgraded, downgraded etc. Nothing fixes it. This *****.

the bulk of complaints are from Verizon users so it's not just the Intel modem

Good point. That makes it sound more like a software issue which would be good news.

I have the same exact problem as you (T-Mobile). I exchanged it and all seems good...for now