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ios 10 camera bug

Since upgrading my 5s to ios 10, my camera has stopped working.

The phone says the flash will not work until the device cools down. It isn't even hot to the touch.

The camera is completely black for both front and back cameras.

The flash will not turn on.

I have reset the phone and even did a factory reset and erased everything and it still won't work.

I have also tried opening it from the lock screen but I still have the same problem.

<Edited by Host>

iPhone 5s, iOS 10

Posted on Sep 20, 2016 7:40 PM

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63 replies

Nov 5, 2016 6:42 PM in response to glefu

I have camera problems since taking iPhone 10.1.1 update. My image capture seems to be working But I can no longer import any photos to iPhoto on my Mac. I have found other discussions having same problem since taking this update. None of the discussions has resolved my problem yet. I will follow this one too.


I don't think this is a camera problem.....it's an update problem....Apple Please Fix !

Nov 19, 2016 12:55 PM in response to amcomis

I also have this problem and the swipe to video and back to picture does fix it. I've noticed it almost always happens when I try to take a pic from the lock screen by swiping right. If I have unlocked the phone and the. Try to take pix I believe it never happens. I've never had to reset the phone to fix it, however. Unlocking it first and then swiping to video and back to picture works every time.


But this is clearly a bug.

Dec 6, 2016 3:03 AM in response to glefu

I'm having the same problem too. I have an iphone 7 plus and my camera is working perfectly fine until I upgraded to 10.1.1 The back camera only gives me a black screen. Tried restarting the phone and it worked for a while until you close the app. The next time it happened, restarting doesn't work anymore. It seems mine gives me a black screen for video, photo, portrait and square. It works with pano, slow-mo and time-lapse.

ios 10 camera bug

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