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ios 10 camera bug

Since upgrading my 5s to ios 10, my camera has stopped working.

The phone says the flash will not work until the device cools down. It isn't even hot to the touch.

The camera is completely black for both front and back cameras.

The flash will not turn on.

I have reset the phone and even did a factory reset and erased everything and it still won't work.

I have also tried opening it from the lock screen but I still have the same problem.

<Edited by Host>

iPhone 5s, iOS 10

Posted on Sep 20, 2016 7:40 PM

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63 replies

ios 10 camera bug

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