siri on mac has the wrong person as "my info"

Just completed macOS Sierra installation and Siri works fine except that it thinks I'm my daughter. When I ask "who am I?", it gets it wrong and displays my daughter's card. When I ask about myself, it shows my card (even marked as "self") as if I was just another contact.


I checked in the Contacts app and I am correctly identified in "my card", nothing special on my daughter's card.


I can't find a way to change the card associated with "my info" like you can in Siri settings on iOS.

MacBook Pro with Retina display, macOS Sierra (10.12), Mid 2012, 13 in, 512GB

Posted on Sep 20, 2016 7:30 PM

Reply
26 replies

May 25, 2017 9:37 PM in response to griffd2004

Thank you - that worked!

First, I pulled my Card and in the upper menu selected Make This My Card and the little black human shape appeared next to my name.

Second, I went to System Preferences ->Internet Accounts -> Deleted My Gmail and Yahoo Accounts nothing else.

Third, I disabled then enabled Siri in System Preferences.


Asked Siri who I am and she got it right.


I then added back the Gmail and Yahoo Accounts and is all good now.


I'm really surprised Apple hasn't fixed this since it is a bug during upgrade or at the very least it should instruct users with other accounts to delete then add post upgrade. Just saying...... 😐

Sep 21, 2016 11:02 PM in response to tbertran

I have exactly the same problem: Siri thinks I am my daughter and that that's what I told Siri! My daughter has an account on my MacBook Pro, and I signed out of both our iCloud accounts so that there were no contacts listing her or me in either of our Mac accounts. But whichever Mac account I signed into, Siri still thought I was her. I then signed back in to my iCloud account, and nothing changed. And the contact card Siri shows for me (a card for my daughter) is not identical to the one for her I can see in my contacts. It seems as though SIri keeps this information somewhere else. I'm puzzled.

Sep 22, 2016 6:41 AM in response to Quantumark

I had a very helpful conversation with Tiago from Apple Technical Support. Having tried signing in and out of both my iCloud account and my daughter's, and enabling and disabling Siri, which didn't help, what worked was:

  • signing out of my iCloud account in System Preferences while in my macOS account (my daughter has a macOS account too on this MacBook Pro)
  • disabling Siri by unchecking 'Enable Siri' in System Preferences
  • deleting all my daughter's accounts from Internet Accounts in System Preferences
  • restarting my MacBook Pro
  • enabling Siri, which then reported it didn't know who I was when I asked 'Who am I?'
  • signing in to my iCloud account
  • checking that my contact card in Contacts was marked as mine (choose 'Make This My Card' from the Card menu in Contacts if not)
  • asking Siri 'Who am I?' then gave the correct answer and brought up my contact card.

I added back my daughter's accounts, and everything remained working as it should.

Sep 22, 2016 8:26 AM in response to spycoops

This is what worked for me. After deleting her card, it defaulted another card for her with my picture on it (???)

It looked like it added a card in iCloud with her name (I don't use iCloud for contacts, I use Google) and slapped my picture on it.

I deleted that iCloud card and re-added her cardin Google and now Siri is back to identifying me correctly!

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siri on mac has the wrong person as "my info"

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