iPhone7 Bluetooth issue in the car

My brand new Iphone7 seems to have bluetooth problems in my car. Everything works but the sound drops sometimes (often) when I listen to music. I didnt have this issue wiyh my 6s and IOS10. I tried to reset everything but the problem persists. The iPhone is recognized by the radio inmy Toyota, but the sound drops just as it was a radio in a tunnel.

iPhone 7, iOS 10

Posted on Sep 21, 2016 4:03 AM

Reply
707 replies

Dec 15, 2016 2:04 PM in response to RobbStumpf

Yep, I think that most of us are in the same situation. Keep us updated regarding your case with Apple. I'm hoping they at least get back to you and acknowledge the issue.


I've had an iPhone since the 3G and this is the most dissatisfied I've ever been with one of their products. I've always considered Android to be highly inferior to Apple's products, but if I was able to return my iPhone 7 Plus, I'd be running to a Pixel XL right now.

Dec 15, 2016 2:15 PM in response to michaelc

I've been too busy to run more controlled tests, but here are two separate variables I noted driving yesterday and today:


Trip #1: While running a minimum of apps (I quit Facebook, Slack, Maps)...

  • I did have stuttering just before, during and after a Slack notification would slide in.
  • When I turned on Do Not Disturb, the stuttering stopped.


Trip #2: Maybe because someone mentioned it recently, but I did specifically notice 2 instances when audio started stuttering as I went from 1-3 dots of AT&T LTE to 4 dots.


----


P.S. I did not have any of these issues when I was using my old iPhone 6 (16GB, AT&T). I have the same car.

Dec 19, 2016 7:14 AM in response to brunowajskop

Hey all, I was able to put 10.2 to the test in my car (2015 Honda Civic Si) this past weekend where bluetooth audio skips and stutters have been an issue for me since day one with my AT&T 128GB iPhone 7 Plus.


So here's the verdict: with 10.2, the bluetooth audio skips and stutters still occur, but it seems to be with much less frequency. Sure, this still ***** but it's better than it was.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone7 Bluetooth issue in the car

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.