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My brand new Iphone7 seems to have bluetooth problems in my car. Everything works but the sound drops sometimes (often) when I listen to music. I didnt have this issue wiyh my 6s and IOS10. I tried to reset everything but the problem persists. The iPhone is recognized by the radio inmy Toyota, but the sound drops just as it was a radio in a tunnel.
iPhone 7, iOS 10
I provided this to the techs weeks ago, but it seems like there was no headway. So here are the results of my trials for everyone to read:
I work in an environment where I have access to soundproof rooms. The walls are steel with padding and are about 6" thick (solid). These are "dead spots" for wireless in my building, which I surveyed and had to plan around because of the walls. I also work with deploying a lot of iOS devices, so most of my colleagues have an iPhone.
Testing environment:
I tested the area with an OptiView XG using AirMagnet Spectrum XT software. This device and software is used to measure the amount of Radio Frequency (RF) radiation in a given area to troubleshoot issues with wireless, and to help design wireless networks for large corporations. This helped me to ensure that there were no stray 2.4GHz interferers while testing, meaning that the only devices emitting 2.4GHz band RF were the "Devices" listed below (Beats Pill, Plantronics Backbeats, Braven BRV-1) and the phones.
Additionally, I tested the cars listed below in several environments with and without interferers nearby. These were less controlled, however mirrored the exact same results.
Stuttering/Skipping:
To show an example of the skipping sound that I am referring to, please take a look at this video: https://www.youtube.com/watch?v=kGHFDRVA958
Bluetooth devices tested:
iPhones tested:
As you can see, the issues are localized to the GSM models using the new Intel modems. This further solidifies the belief that there is an existing hardware issue and not a problem with software, interference, or other manufacturer's devices. I'm not sure what else I can do to troubleshoot with the Apple reps, but after spending upwards of $5000 with Apple in 2016, I can't help but to feel neglected.
I've been too busy to run more controlled tests, but here are two separate variables I noted driving yesterday and today:
Trip #1: While running a minimum of apps (I quit Facebook, Slack, Maps)...
Trip #2: Maybe because someone mentioned it recently, but I did specifically notice 2 instances when audio started stuttering as I went from 1-3 dots of AT&T LTE to 4 dots.
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P.S. I did not have any of these issues when I was using my old iPhone 6 (16GB, AT&T). I have the same car.
Appreciate your efforts to test but there's no way I'm trying any of that to get a basic feature like Bluetooth audio to work. They need to come out with an official fix or recall the phone.
That would seem to be the case. Everything else got deleted. My iPhone 7 works perfectly.
Got Bluetooth audio working with most recent update. Still testing to get handsfree phone working again. Phone was working preciously. 7 Plus on Verizon. Infiniti G37.
U mean the latest beta? Or the latest official release?
really, which update? did you do anything special to get it to work?
thanks
The latest is all I'll say. Read in between the lines. Setting it up as Bluetooth audio only was working, no stuttering. Once I got that handsfree phone involved issues with playback returned.
I take it Back. Still experiencing intermittent problems with Bluetooth audio.
Nobody is going to believe this but I'm sitting in my living room and my iPhone 7 is connected to my SantaFe in the drive way. Had problems before and can't tell you anymore cause I don't want it deleted. But I kid you not.
I noticed this only because it snowed here and was cleaning my car and driveway. I had left iPhone in the house and when I started it to get I've melted it connected to my phone. Went in and played some music went back out and it was playing in car.
Give it more time. Got mine working too and then problems resurfaced.
Hey all, I was able to put 10.2 to the test in my car (2015 Honda Civic Si) this past weekend where bluetooth audio skips and stutters have been an issue for me since day one with my AT&T 128GB iPhone 7 Plus.
So here's the verdict: with 10.2, the bluetooth audio skips and stutters still occur, but it seems to be with much less frequency. Sure, this still ***** but it's better than it was.
I have an iPhone 7 and this is happening with my phone too. This is my 3rd iPhone in a month - it has to be the OS, not the phone.
Sounds strange,
try resetting all settings in settings>general>reset> and re-connect that way
I updated to iOS 10.2 (Build 14C92) on my iPhone 7 (AT&T Wireless). For me, the issue on my 2013 Subaru Forester with Fujitsu-den entertainment system appears to be resolved. I have not had the skipping and timing (audio tempo sometimes speeds up) problem I had before. The problem has not returned since updating earlier this week.
iPhone7 Bluetooth issue in the car
