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iPhone7 - Home button - Freeze

Hi all,

I'm using a iphone 7 (black 128GB), iOS 10.0.1

I'm not able to reproduce it but it happened twice. The home button stops responding. I feel the taptic click but nothing responds. Also all the other "hardware" button dont respond. (the power button, mute of volume up /down) after a couple minutesI see all the actions I did ( pressing the home, mute vol up ect) and then the phone responds again.

(The screen keeps responding all the time when the other button don't)

I setup my iphone 7 as a new Iphone.

iPhone 7, iOS 10

Posted on Sep 21, 2016 4:20 AM

Best reply

Perry2405

Level 1

8 points

Posted on May 17, 2017 7:31 AM

HI. There is one simple solution to this problem. It is not a software or hardware problem. Its the problem with the carrier. Just change your SIM card you are using and you ll find your iPhone working fine again.

View in context

65 replies

Dec 1, 2016 12:46 PM in response to mansfired

Mine did the same thing here and there. No common themes I can find. I have a pending public beta software update, I might try that to see if it helps. It doesn't happen too often.

Dec 4, 2016 12:14 AM in response to mansfired

I've had this exact same issue twice now. I have a 128gig 7+ as well, and all of the physical buttons have frozen up on two different occasions now since I first received my phone back on Nov 3.

Both times the touchscreen worked perfectly, but none of the buttons would function for a period of ~10 min or so. The latest time it occurred was last night, when I was using it while it was charging. As soon as I unplugged the charging cable, suddenly all of the buttons went back to normal functionality.

I'm going to try to return the phone back to Verizon, because I don't really forsee any fixes on the horizon. This is just way too much money to outlay for a product that's defective, and that has no potential fixes (or even any known causes) in sight.

rospax

Level 1

4 points

May 11, 2017 9:21 AM in response to Tim the Netherlands

Same for me, home button freezes and the device won't come on or respond. iPhone 7 256gb, rose. 10.3.1. Sometimes I can clear it by hitting the power button. Disquieting though.

May 12, 2017 8:26 AM in response to Tim the Netherlands

i have been facing this issue and i have managed to record an video, if you want a copy i can provide so that attest you can help like us people in this community and show this bug to apple

Sonu0564

Level 1

4 points

Jun 20, 2017 7:34 AM in response to asapdin

Hi iam using I phone 7plus and my home button got freeze twice one I updated my software vers

iPhone7 - Home button - Freeze