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Your Mac was unable to communicate with your Apple Watch

Hi,


I do not know if anyone else have found this situation but I'm not able to activate the "Allow your Apple Watch to unlock your Mac" feature activated.

All the devices are on the same Wi-Fi, all logged in with the same Apple ID, passcode activated on the Watch but still nothing.


I have the FileVault activated on my Macbook Air. Can this influence?

Watch Sport 42MM (1st gen), watchOS 3

Posted on Sep 21, 2016 5:06 AM

Reply
41 replies

Sep 22, 2016 10:31 PM in response to Jonathan UK

I have spent hours & hours trying to get my 1st generation Apple Watch to unlock my iMac late 2014. I did everything apple said and everything everybody suggested, with no joy. Then I received a call on my iPhone and I noticed that my iMac did not ring at the same like it normal does. So I went into faceTime preferences and signed out then back in again. (I remembered I had this problem before and this how I got the iMac to ring again with my mobile number, set calls from iPhone ticked on) I also signed in & out of Messages on the iMac. I then called my Iphone to make sure the iMac rang at the same time which it did. Then I went back to security & privacy general and ticked Allow your Apple Watch to unlock you Mac & bugger me it worked. I hope it works for you, good luck. WolF

Sep 26, 2016 2:43 AM in response to PedroM85

Still not working after trying all the things included in the original support article, and also above in this thread (including signing out and back in again in FaceTime and Messages, turning Handoff off and back on, logging on this thread with the two-factor authentication, and making sure FileVault is disabled. 😟

Sep 26, 2016 1:02 PM in response to PedroM85

I had the exact same issue with my mid-2014 MacBook Pro 13", 1st gen Apple Watch, iPhone 7+ and I just fixed it after reading all the replies here. I followed the setup exactly the way they said it and yet the issue was still present. What I did to fix it was toggled handoff on my Mac on and off, issue persists. Signed out and back in of FaceTime on my Mac, issue persists. Signed out and back in of FaceTime on my iPhone, issue resolved.

Oct 1, 2016 5:26 AM in response to teroyks

Hi Sorry to hear you are still having problems unlocking your mac with your apple watch. I know you said you have tried all recommendations I did the same until I signed in & out of FaceTime. But I forgot to mention that whilst I was doing everything that was recommended, I missed turning on & off the handoff on the Apple watch app on my IPhone its in My Watch app, General, Enable Handoff. Its just a hunch as I read somewhere before in a thread that the My watch app does not have a handoff setting, so I did not bother to check. it does have the setting. good luck. WolF

Your Mac was unable to communicate with your Apple Watch

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