time capsule not working with sierra

Just upgraded to Sierra - Time machine won't back up to my time capsule - get a message that it is preparing to back up (forever).

Help!


Paul

Posted on Sep 21, 2016 10:47 AM

Reply
26 replies

Oct 9, 2016 12:36 PM in response to Raintreeca

At this point, many suggestions, but actually none of them really has worked:

Disable Sophos - did not make any difference

Zap PRAM - (Apple suggestion) - no effect,

Unplug and plug back in - no effect.

delete all old backups and start over - not much help, either.


While some backups do happen, they are unpredictable, and the menu always shows a backup in process, never complete. If I enter time machine, there are some backups shown for the month, but none for September.


So clearly, this is a real problem with Sierra and it won't go away until Apple fixes it!


Paul

Oct 21, 2016 12:52 PM in response to TadcasterHatLadyLS248

My saga has continued but with the patient help of an experienced Apple technician, my problem is solved.

Two things helped:

1. I completely reformatted/ erased the Time Capsule hard drive.

2. I got rid of Sophos (anti-virus) program), which seemed to be interfering with the back-up function.


Now it works perfectly.

All other experiments and efforts were ineffective.


Paul

Nov 21, 2016 6:03 AM in response to Kiza.Zhao

I had several problems after the Sierra upgrade back in September. Got around all of them eventually, but then TM once again told me that my backups were corrupt, had to be erased and restarted (a couple of weeks ago). Gave up and reverted to El Capitan (took a couple of days to save/restore everything independently of TM) but everything has been OK since then (still have my fingers crossed!)


I still think that there are one or more serious problems with Sierra and TM, but my backups (and the trail of changes) is important to me so don't plan to move to Sierra again until convinced that TM is absolutely stable. Sorry that I can't offer you a fix, but tried everything myself and nothing worked. The worst part is that it appears to have worked so you go merrily along for a few weeks until everything once again fails - and fails in the worst possible way by corrupting all of your backups.

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time capsule not working with sierra

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