Office 2016 is not working after updating to Sierra

We use Office 365 at work and have the latest Office 2016 for Mac installed. My Excel version is 15.26 (160910) as is the rest of the Office apps (Outlook is 15.26.1 (160196)) and it updated 2-3 days ago through Microsoft AutoUpdate. I'm still on El Capitan and will be for a few days more until I can gather a bit more information on how well Microsoft and other apps cope with the new macOS.

Try uninstalling Office and reinstalling it again. It might fix the issue, especially if you're downloading it from O365 website as it automatically downloads the latest version.

Cheers.

The AutoUpdate app for Office is located here:

Macintosh HD/Library/Application Support/Microsoft/MAU2.0

Where “Macintosh HD” is the drive you boot from. The current release version of Office 2016 is 15.26 and you should always be updated to the latest release.

All updates I can find online are from July: https://support.microsoft.com/en-us/kb/3074482

And they are older versions than I have installed.

MicrosoftAutoupdate is installed on my Mac in the folder

/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/

Have tried to launch the automatic updater manually? Open the folder "Library" at the top level of your system drive, then Application Support, then the Microsoft folder and look for folders named "MAU..."

I can also confirm that version 15.26 works fine with Sierra.

Working as before now, Thanks

You're welcome 🙂

My issue is not that the apps will not open, they will, but in both Outlook and Word I cannot actually type anything. The cursor will not appear in the text fields. In outlook I can enter addresses, but I cannot type the body of the e-mail. In word I cannot even get a cursor. I am on the latest build of the Microsoft apps and of MacOS Sierra.

You´re welcome 😉

abdulbasitnawab wrote:

Awesome!!!

Working like a charm, Thanks

Check your version of Word and Outlook. Word 2016 version 15.27 (fast track) is launching fine here under 10.12. I get a usable cursor, no problem.

Success with Outlook may vary depending on the patch level of your Exchange Server and factors that are beyond your control. Best to wait for a while with Outlook until Sierra matures a little, IMHO.

I'm on 15.26, and there are no updates currently available through MS Auto update (I am on the general release track and not the early one. I guess I will have to wait for the next one to come out. Problem is my work uses outlook. I can use Apple mail almost as well, but there are a few things i really need outlook for.

You might try the fast track to see if that helps. These are slightly earlier betas and can be a little more risky but if you are not able to work now you might give it a try and see if it helps.

To get 15.27 you have to enable: "Join the Office Insider program" in Microsoft AutoUpdate (Help Menu-Check for Updates)

If the problem is with a factor involving your Exchange server, no local update can help.

I only have an issue with Excel not being able to properly open CSV files anymore. I have two MacMinis at work with the same version of Excel/Office but the one with macOS Sierra displays all data in the first column.

I have a similar problem in Outlook. I can type an email, but I can't go back and edit the text I just typed. Tired other Office apps and they appear to work fine, it's just Outlook that is having this problem, but it's a serious problem.

try my solution with the framework....

it will work and DOES NOT DAMAGE your Mac

Hi, which version of OSx do you have on your computer? Office 15.13.4 works well with macOS Sierra?

Thank you