Office 2016 is not working after updating to Sierra

I have the same issue with Word since I updated Office to 15.27. I have all my documents in iCloud Drive. So when I want to open these files, the error report pops up.

But when I open the same document from the Macintosh HD, Word works fine.

I had the same problem and the reason was that I was still running the 32-bit versions of all Office apps. I downloaded the 64-bit package from the Microsoft support page (https://support.microsoft.com/en-us/kb/3187505), installed it, and ran Microsoft Auto-Udpater to update to the latest versions. Since then, all office applications run smoothly on macOS Sierra. I suggest to check if you are still running the 32-bit installation and switching to 64-bit, if that is the case.

Leonie thanks for this post. It worked like a Champ! 🙂🙂

Hello!

How is your solution?

I cant find in the replies the place where you taugh how to fix the problem.

I am using the 15.11.2 version.

Thanks!

Reinstall Office according to Microsofts instructions.

That user’s “solution” was removed by Apple because it came from an unknown third party source. It involved modifying the guts of macOS which could have unknown and destructive results. it is NEVER a good idea to modify the basic innards of any operating system, especially by unknown parties with unknown motives.

In addition your version of Office is woefully out of date. The current version is 15.27 and you should update to that version. Updates are free assuming you are a licensed user and not running a pirated version.

Hi... Thisara,

I experienced this problem too, with my microsoft office 2016, had been thinking to downgrade back to mac Os Elcapitan, but seem too difficult.

I tried to re install the microsoft office ..violaaa its works, my microsoft office is back...hope this would help..

Bonie

Hi, I had a similar problem after updating to Sierra. Word and Excel crushed during the start.

Solution: Open Microsoft One Note (it worked ok) and select the "Auto Update" Option to update the Microsoft suite. After updated, all the microsoft applications worked fine.

Microsoft seems to be aware of the problem and is recommending those using Office for work not upgrade to Sierra. Great! But too late for me. They offer a workaround by turning off Autoupdate but mine was already off. Anybody found a fix yet?

https://support.office.com/en-us/article/Office-2016-for-Mac-macOS-Sierra-potent ial-crash-issues-cd853ada-1414-4ed3-a4c9-1555343c0f87

HankPadolsky wrote:

Microsoft seems to be aware of the problem and is recommending those using Office for work not upgrade to Sierra. Great! But too late for me. They offer a workaround by turning off Autoupdate but mine was already off. Anybody found a fix yet?

https://support.office.com/en-us/article/Office-2016-for-Mac-macOS-Sierra-potent ial-crash-issues-cd853ada-1414-4ed3-a4c9-1555343c0f87

This is old news. Microsoft has since updated the Office suite.

Do you have a link available to the office update?

If you are running Office 16 for Mac you can run the supplied Microsoft AutoUpdate app which will find and install the latest versions of Word, Excel, Powerpoint, etc. It is located in /Library/Application Support/Microsoft/MAU2.0. You can also just launch any of the Office apps and under Help select Check for Updates. This will launch the Microsoft AutoUpdate app too.

It works bro

thank you for solution

I have exact the same problem. But only when I want to print. I am using a Xerox printer Phaser 8560. They also haven't made drivers for OS Sierra.

Word and Excel close and give me the message you get, but after a while my papers come out of my printer.

I have to re-open word or excel and everything is OK.

But clearly the problem lies with office ! I am using a license for 5 mac's office and I pay every year !

They better fix this !!

Sincerely,

Peter,

Belgium

Try reinstalling it. It'll be like you are getting it new for macOS Sierra.