Office 2016 is not working after updating to Sierra

Can I PLEASE get a link to your solution? My Office 2016 isn't working. Tried everything. It's really really urgent!

Microsoft is suggesting that you turn off the two "auto" proxy settings (in System Preferences, go to Network --> Advanced --> Proxies) and Office may work correctly after that.

https://support.office.com/en-us/article/Office-2016-for-Mac-macOS-Sierra-potent ial-crash-issues-cd853ada-1414-4ed3-a4c9-1555343c0f87

If that's correct - and if you cannot turn off the proxy settings for some reason - then it might help if you turn off your wifi and unplug your ethernet cable, before starting up Word or Excel (essentially going into "airplane mode"). I'm not experiencing the problem so I can't be sure that will help, but if there's no network connection then I believe that the proxy setting won't ever come into play, even if it's still turned on (and it won't hurt to try).

Microsoft released an update yesterday - it does not say it fixes this problem, but it still may be worth trying.

You can get it by starting up Microsoft AutoUpdate (you'll need to double-click it in the Finder, instructions are in the comments above). You can also download it from their web site:

https://support.microsoft.com/en-us/kb/3193438

Solution
Microsoft link with new updates https://support.microsoft.com/en-us/kb/3193438
😉

I have same problem with All Office products like word, powerpoint too.

Apple recommended to update office

but how to update office if its not opening,

I tried the link: https://support.office.com/en-us/article/Check-for-Office-for-Mac-updates-automa tically-bfd1e497-c24d-4754-92ab-910a4074… <----- That is useless and bogus becuase I DO NOT HAVE THE OPTION TO CLICK on "HELP" since any of the apps don't open up at all. Hence, I am unable to choose the update.

For upgrade microsoft says first step is open any Office App ?

Microsoft says, Engineering is working with Apple to investigate and resolve this issue.

I have the same issue with Word since I updated Office to 15.27. I have all my documents in iCloud Drive. So when I want to open these files, the error report pops up.

But when I open the same document from the Macintosh HD, Word works fine.

I had the same problem and the reason was that I was still running the 32-bit versions of all Office apps. I downloaded the 64-bit package from the Microsoft support page (https://support.microsoft.com/en-us/kb/3187505), installed it, and ran Microsoft Auto-Udpater to update to the latest versions. Since then, all office applications run smoothly on macOS Sierra. I suggest to check if you are still running the 32-bit installation and switching to 64-bit, if that is the case.

Leonie thanks for this post. It worked like a Champ! 🙂🙂

Hello!

How is your solution?

I cant find in the replies the place where you taugh how to fix the problem.

I am using the 15.11.2 version.

Thanks!

Reinstall Office according to Microsofts instructions.

That user’s “solution” was removed by Apple because it came from an unknown third party source. It involved modifying the guts of macOS which could have unknown and destructive results. it is NEVER a good idea to modify the basic innards of any operating system, especially by unknown parties with unknown motives.

In addition your version of Office is woefully out of date. The current version is 15.27 and you should update to that version. Updates are free assuming you are a licensed user and not running a pirated version.

Hi... Thisara,

I experienced this problem too, with my microsoft office 2016, had been thinking to downgrade back to mac Os Elcapitan, but seem too difficult.

I tried to re install the microsoft office ..violaaa its works, my microsoft office is back...hope this would help..

Bonie

Hi, I had a similar problem after updating to Sierra. Word and Excel crushed during the start.

Solution: Open Microsoft One Note (it worked ok) and select the "Auto Update" Option to update the Microsoft suite. After updated, all the microsoft applications worked fine.