Office 2016 is not working after updating to Sierra

Joseph, I appreciate your thoughts and alternative solutions. I have decided to download Open office as a temporary alternative.

One more thing to check - do you have any "add ons" or extensions to any of your office applications? If you do, try uninstalling them.

I ran into a similar problem years ago with Office 2011, the culprit was the Proquest/Refworks "Write-N-Cite" plugin for Word (it required Java 6 to be installed, but would just crash all Office apps when starting instead of saying "install java" - and the mac OS update had removed Java 6).

You can also try enabling the "guest" user on your Mac (in system preferences) and log in with that, to see if any office apps start up with the "guest" account (that's essentially a brand new user account, every time you use it). If the "guest" user can't start Word either, then there's probably nothing you can do but wait for the official Microsoft fix. But if Word or Excel start up in the "guest" account, than the problem is in your own account and deleting preferences and such from your own "Library" folder might help (office 2016 uses a folder in the "~/Library/Containers" folder for each individual application and in the "~/Library/Group Containers" folder for shared office files - but I'm not absolutely sure where you would need poke around).

Joseph

I've tried running Word from the Guest account without success and have even deleted the folder com.Microsoft.Word from the Library folder, again without success. Also I've no add-ins running in Office.

Thanks again.

Just an update after carrying out the suggestions on this Microsoft web site:

https://support.office.com/en-gb/article/Uninstall-Office-2016-for-Mac-eefa1199- 5b58-43af-8a3d-b73dc1a8cae3

Office for MAC 2016 was re-installed for the umpteenth time but with exactly the same results (Word will not open but all other apps open). Word build 15.28 was installed and again with the same result.

I just can laugh about all the answers here 😉

I gave you the solution with the fixed framework, but all you scared rabbits are too afraid to do so.

Well.... my Office Suite works fine with the fix and I DO NOT WANNA WAIT for Microsoft to solve the prob 😉

DRK71, I can't find a link to your solution. What exactly is it?

Willockboy wrote:

DRK71, I can't find a link to your solution. What exactly is it?

The post with the fix has been removed from the discussion by the community hosts. It contained a link to a patch from a server that is not maintained by Microsoft.

...but the file works !

If microsoft isn´t able to fix the prob, users have to do it by their self.

So did I.... reassemblin the framework 😉

My Office Suite runs like new !

Unfortunately, your link has been deleted as it is not a file supported by Microsoft. So, I have no idea what you were suggesting.

Good for you. 🙂

Would love to know what your fix was?

Was it a script that modified frameworks?

How can I install the latest updates if I can't get onto Office to install them?!

MrMarkSpencer wrote:

How can I install the latest updates if I can't get onto Office to install them?!

Option 1: Go to the Finder, click the "Go" menu and choose "Go to Folder" (or the keyboard shortcut, command-shift-g), paste in "/Library/Application Support/Microsoft/MAU2.0" (without the quotes) and the double-click on Microsoft Autoupdate.

Option 2: Wait until Microsoft posts something on their Office support web site, so you can download and install that.

I have the exact issue with all the office 2016 apps. I tried the link: https://support.office.com/en-us/article/Check-for-Office-for-Mac-updates-automa tically-bfd1e497-c24d-4754-92ab-910a4074… <----- That is useless and bogus becuase I DO NOT HAVE THE OPTION TO CLICK on "HELP" since any of the apps don't open up at all. Hence, I am unable to choose the update.

Look at the comment above and launch MAU directly for Office updates...