macOS Sierra can't detect 2560 x 1440 monitor resolution correctly

I have just updated my MacBook Pro(Retina, Mid 2012) to macOS Sierra. I'm excited about the new features. However, I found that the resolution of my external BenQ GW2765 monitor is not detected correctly by macOS. BenQ GW2765 is a 2560 x 1440 capable monitor. I configured its resolution as 2560 x 1440 in EI Capitan but can't do it in macOS Sierra anymore. Does anyone have the same issue as I do? Is this a bug in macOS Sierra?

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MacBook Pro (Retina, Mid 2012), macOS Sierra (10.12), null

Posted on Sep 22, 2016 12:45 AM

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65 replies

Sep 26, 2016 3:11 AM in response to feiguan

I have two BENQ GW2765 monitors connected to my machine and both were fine before upgrading to Sierra. Now the one on the HDMI port has dropped down to 1080p while the one on the display port is still at 2560*1440. Same model of monitor, same machine, different resolution depending on port type. Both were the same on Yosemite.

Sep 26, 2016 5:57 AM in response to ch-sh

ch-sh wrote:


I have two BENQ GW2765 monitors connected to my machine and both were fine before upgrading to Sierra. Now the one on the HDMI port has dropped down to 1080p while the one on the display port is still at 2560*1440. Same model of monitor, same machine, different resolution depending on port type. Both were the same on Yosemite.

Please file your own bug report. It is important that Apple know a lot of people care about using external monitors on their Macs

<https://discussions.apple.com/thread/7677753?answerId=30697964022#30697964022>

Sep 28, 2016 5:40 PM in response to Ryno_3348

Ryno_3348 wrote:


I have the same exact problem with my LG 34" Ultrawide. You'd think they would have had that figured out before launch. Now I have to wait until someone figures out a "bug fix".

Please file your own bug report. It is important that Apple know a lot of people care about using external monitors on their Macs

<https://discussions.apple.com/thread/7677753?answerId=30697964022#30697964022>

Maybe your bug report will be the one to tip the balance, or provide the information that helps identify the problems.

Oct 1, 2016 5:07 AM in response to MelkorNemesis

MelkorNemesis wrote:


Hello, have you filed the bug report? As I have the very same issue. If not I'd do it.


Thanks

The more reports filed for different monitors, connection methods, resolution desires, etc... the better. You want to get the attention of management that is deciding where to spend developer resources.


Everyone with this issue, please file your own bug

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macOS Sierra can't detect 2560 x 1440 monitor resolution correctly

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