macOS Sierra can't detect 2560 x 1440 monitor resolution correctly

I have just updated my MacBook Pro(Retina, Mid 2012) to macOS Sierra. I'm excited about the new features. However, I found that the resolution of my external BenQ GW2765 monitor is not detected correctly by macOS. BenQ GW2765 is a 2560 x 1440 capable monitor. I configured its resolution as 2560 x 1440 in EI Capitan but can't do it in macOS Sierra anymore. Does anyone have the same issue as I do? Is this a bug in macOS Sierra?

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MacBook Pro (Retina, Mid 2012), macOS Sierra (10.12), null

Posted on Sep 22, 2016 12:45 AM

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65 replies

Oct 5, 2016 6:09 PM in response to feiguan

I also received a bug duplicate notice - Hopefully they are getting annoyed with us.


I can't believe that I lost 1440p as an option - it doesn't make any sense. For the longest time Macs 27 in iMac was at this very resolution.


I hope individuals continue to post here and file bug reports and generally complain - they ought not to release new versions of anything that make you wish you could downgrade.

Oct 7, 2016 4:22 PM in response to Comodín

Just for group knowledge - I have a 32inch 4K Monitor that was at 1440p prior to this update - now I can go full 4K or 1.5 reduction (which is either too big or too small, I found 1440p the right fit). I am using a thunderbolt cable, because HDMI doesn't push 4K at 60hz. HDMI might fix it for you, or it might not.


So I think this resolution change was across the board - they must've removed it with some reasoning, but I'm still not hot on losing an option after an upgrade.

Oct 10, 2016 11:42 AM in response to jdherman

I have a MacBook Pro (Retina, Mid 2012) running macOS Sierra '10.12 (16A323)'. The primary laptop screen is running at scaled mode for 1680 x 1050 (HiDPI).


I can confirm that an external monitor (ASUS PB278Q) now has an option for 2560x1440 using a mini-displayPort to displayPort cable (without any converters). This is the resolution used in the 'Default for display' mode and it is the top item in the 'Scaled' menu (without using the "option" keyboard modifier). The default refresh rate is set at '59.88 Hertz (NTSC)' and grayed out; there was a lot of screen jitter at 60Hz with an HDMI-to-HDMI cable (and converters from HDMI to mini-displayPort). Without trying to use SwitchResX, although it is installed, it now reports the external screen is running at '2560x1440 , 60 Hz - NTSC, 16:9' using the mini-displayPort to displayPort cable. It is not running a 'HiDPI' mode. The fonts are now good (not awesome).

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macOS Sierra can't detect 2560 x 1440 monitor resolution correctly

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