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Welloo Author

Level 1

66 points

Mac Os Sierra keep logging out !!

After updating the mac two days before.. it's keep logging me out every time I go full-screen when i watch a video on youtube or any other site .. tried it for (chrome-sfari-firefox) and same thing happened .. it's very very frustrated i can't do anything .. and this is happen only when i go full-screen!

and I have unchecked the (display have separate spaces) and nothing changed . .it's keep log out😟

and by the way i have the (log out automatically) unchecked since ever

i'm very frustrated with this problem .. please can any one help me ..😢😢

MacBook Pro with Retina display, macOS Sierra (10.12)

Posted on Sep 22, 2016 7:10 AM

236 replies

Yackip

Level 1

4 points

Dec 10, 2016 11:09 AM in response to Welloo

I have the same Problem

Dec 10, 2016 6:00 PM in response to Riclf

My problem fixed by itself try contacting support or kind of messing around in the settings. And find out what triggers the device to shut down.

Riclf

Level 1

8 points

Dec 10, 2016 10:59 PM in response to Piers Molenaar

That's cool. Soooo.... what settings did you change and what did you determined triggered the device to shut down?

Wandering minds and wondering.

Dec 11, 2016 5:23 AM in response to Riclf

The 3 finger swipe gesture and the 4 finger backwards motion triggered it. I honestly didn't know why this happened i thought it was because of Skype because when I opened the application and called it would work for a brief moment then cut off and say call error I then realized this wasn't the issue so I called t ch support. They were as I was clueless then he said he would contact a more skillfull guy who then had no idea either then finally he said he would contact an engineer but by the time he called my problem just went away.

Tougie

Level 1

4 points

Dec 11, 2016 7:13 AM in response to kevski692000

I have exactly the problem that you describe. It started when I loaded OSX 10.12.1. I did find Rapport and trashed it, but I still have the problem.

BertingAP

Level 2

170 points

Dec 13, 2016 8:10 PM in response to Welloo

Do you think today's update 10.12.2 will fix this problem? Fingers crossed.

Dec 13, 2016 8:11 PM in response to Welloo

Same thing happening to me!

Dec 14, 2016 4:20 AM in response to BertingAP

10.12.2 has fixed logging out/reboots (so far) for me. Desperation drove me to running the beta and now have 4 days of uptime.

BertingAP

Level 2

170 points

Dec 14, 2016 6:38 PM in response to PT Sandiford

So far so good, after 1 day of use of 10.12.2

Boomer2

Level 1

4 points

Dec 14, 2016 7:37 PM in response to BertingAP

i'm downloading the update now---fingers crossed the problem goes away. Been driving me crazy!

Dec 14, 2016 7:47 PM in response to Boomer2

My system is up to date. For the last week or so every time computer goes to sleep, I have to start all over with username and passwords. It is really annoying!

Boomer2

Level 1

4 points

Dec 25, 2016 5:32 AM in response to Welloo

I installed update 10.12.2--still have the same problem with auto logging off--driving me batty. it will do it even as i am working and active.

Dec 25, 2016 9:34 AM in response to Boomer2

I'm sorry to here this but may I ask do you know what is triggering the problem?

Boomer2

Level 1

4 points

Dec 25, 2016 9:41 AM in response to Piers Molenaar

No,,,I'm not sure how to pinpoint it. If i recall, the problem started with sierra.

Dec 25, 2016 9:41 AM in response to Boomer2

Boomer my solution to this issue was transferring all my data to a new account. This is time consuming however it is effective. Another thing could you find out if this is a user based problem? Because if it is than this will fix your issue if not try contacting support. To figure out if this is a user based issue try the thing that is triggering log out on a different account if it still shuts down then I don't know what to do but if it is try the method above.

Hope this helps :)

Mac Os Sierra keep logging out !!