iOS 10 Black Screen Spinning Wheel

This keeps happening to me, every other day or so...I have an iPhone 6s. I’ll be in the middle of reading something, or writing a text, FB post or note, and it’ll restart, the spinning wheel will show for a few seconds, and then I it comes back on, only to realize I’ve lost what I was doing (lost a draft work email the other day...******!). At first I thought it was because I was playing Pandora in the background (too many apps or something), but it’s also been happening without Pandora on. Please fix...I’m at my wits end with this phone. Partner has a 7 and same thing has happened. What’s the incentive to upgrade to a 7, 8 or X if it’s gonna be buggy?

Thankkkkkkk youuuuu, this helped me so much. My phone completely froze then turned to the black screen for a full hour. So i just started to freak out, then i found hid cite off my computer and it worked instantly. I didn't expect that to work but it really did. Make sure you follow the list of things to do. It really did work

I've tried all of the suggested solutions...still happening!!! Happens if I'm using Pandora, happens while I'm using GoogleMaps in the car (very inconvenient), happens when I'm typing a text or messaging through FB Messenger...I'm at my wits end with this phone and seriously considering switching back to Android because of it. I swore off Android in 2013, but might be worth trying again. All these mini-updates Apple keep releasing, and none include a fix for this. Get it together!!!

Mine has just started to do the exact same thing today! I get the wheel for a few seconds, then the passlock screen.

I can’t believe this is an issue that has been going on for over 12 months!

Did anyone find a way to fix it?

iPhone 7 Plus user here

iOS version is now 11.1.2

Same issue happening with me since yesterday. It stops any running app and shows black screen with spinning white wheel. It takes you to the home screen to be unlocked again.

The phone has become unusable.

I awoke to find my wife at the kitchen table telling me her iPhone 6 suddenly gives her a black screen with the spinning spiked wheel after only a couple minutes of use. She never had the problem until today. Her iPhone 6 runs iOS11. There's a red circle with a 1 in it above the Settings icon, and when we tap that, we tap Apple ID, but when she tries to login (yes, PSW is correct), nothing happens. Then a minute later the black screen and spinning wheel appear again. As others have said, this makes the phone totally unusable.

I myself have an iPhone 7 running iOS 11.1.2 and I have not yet experienced this problem. Then again, my wife said she never experienced the problem until today, so who knows what happens next. Her phone is on SoftBank here in Japan and mine is on the AU network, if that matters.

And yes, she typed her SN in the following page but it said hers is a 2016 model that should not be affected by the bad battery problem:

iPhone 6s Program for Unexpected Shutdown Issues - Apple Support

No, we've not tried restarting or other tricks others have reported in this thread, mainly because they don't seem to be working for other people. That's why we've not done the hassle of a full restore either. But the problem happens even when the Lightning cable is connected and charging the iPhone -- even if she uses it while charging, it still gives her the black screen and spinning wheel after only a couple minutes. Her iPhone 6 is 1.5 years old.

Thoughts?

Woke up this morning to find this bug has materialised in my iPhone 7+ running iOS 11.1.2 - quite annoying. The soft reset doesn't fix it. It suspect it was something to do with the apps the updated overnight in the background (Amazon Music, Nandos, WhatsApp, KAYAK, CrossyRoad, Afterlight 2)

Omg, I just downloaded Headspace yesterday. Suddenly, i started having this issue. Thank you so much!! I think it’s solved. I couldn’t afford a new phone right now and was scared that my 6S had just had an untimely death. THANK YOU!

11.2 is a major release that would have been in the pipeline for quite some time. If there was a hurried bug-fix for this particular issue, Apple would have released it as 11.1.3. In theory 11.2 should be a major stability improvement over all the crap we've had to put up with in every iOS 11 release - fingers crossed!

Just did some googling, this is a big enough story to have hit the news.......

https://www.thenational.ae/business/technology/iphone-users-hit-by-bug-causing-p hones-to-crash-1.680809

Funny, I never thought to check that this might be a global issue for lots of users, not just me... next time I might google first, and save myself some effort.

Thankyou everyone who posted and added information to this mystery, I'm glad it's been sorted 🙂

December 2017, I'm dealing with this issue now for the first time. I'm Mac and Apple all the way, but issues like these could be rectified if Apple wanted to do something about it! Grrrr. this make me so angry. I've tried things suggested in this forum and STILL spinning and twirling. Now I may have to schedule an appt. at an Apple store and it's the holidays - stores are packed! Forgive me for venting. Apple, fix your **** products!

I have the same problem. (I get the black screen with spinning wheel then back to lock screen as if it was restarted). This happen every time I use YouTube, sat nav apps or any app stays on longer than 30 seconds. Even when I try to download updates.

Very disruptive and I feel like I've lost all my phone functions.

i can't solve it with the suggested solutions.

Apple ! Please solve this problem

it's iOS related

M

As I already mentioned, a factory reset and/or upgrading to 10.0.2 won't improve your wife's mood... 😉

This is accurate. 10.0.2 made no improvement. Still crashing constantly.

So far it doesn't seem like they've acknowledged the issue, so it's hard to know if they're working on it :/