Flickering on Netflix after Sierra update

Since updating my MBP 13 yesterday there is a massive amount of flickering when watching Netflix in full screen mode. Updating Silverlight did not resolve the problem.

Has anyone a possible solution for this?

Thanks

MacBook Pro with Retina display, iOS 10

Posted on Sep 22, 2016 1:54 PM

Reply
82 replies

Oct 15, 2016 3:44 PM in response to gabrillo

Hey there Gabrillo! I've been contacted two days ago and spoke with a representative yesterday, who kindly listened to the full explanation of the issue.


I've passed all the info we've gathered in this and the other three threads, and also a system diagnostics file that was forwarded to the engineering team. Unfortunately they can't directly tell us when and if the issue will be solved, but asked to pay attention to any system updates that might appear soon. Let's hope this can be solved quickly, and send as much info as you can! I think talking about this thread here might help.

Oct 17, 2016 8:37 AM in response to plantbased

Same here, read the thread and I have the exact same issues. Flickering in Netflix and sometimes youtube (only the controls flicker) I noticed the problem when i turned the netflix video to fullscreen and it immediately caused a flicker for a fraction off a second when the controls faded. The vhs-effect (right too left flicker) started on safari recently. turning off subs might fix the issue, have not had time to be fully sure about the subtitles fix.


I have been investigating the problem for about a month and I have found that turning off ''hardware acceleration'' on chrome fixes the issue on Netflix but that it only causes more flickering in Facebook when you scroll the timeline and videos load. Also youtube controls flicker when turning off hardware acceleration on chrome. I switched to safari and about 3 days ago the ''vhs-effect'' started happening. I have not tried firefox.


I have tried everything except for reseting the MacBook as a new computer, no fix removes all the issues, some fixes removes one flicker but causes others.


I was so scared this was a hardware issue but i guess not. My Macbook pro retina early 2015 is brand new, like 3 months old. Guess we just have to wait and see if a patch pops up in the near future 🙂


*Also* When visiting flash-player heavy sites (Like sites that have a lot of gifs, tumblr) I noticed that when turning off hardware acceleration the screen will get ''black boxes'' appearing on the screen when scrolling. When browsing on Netflix and bringing the cursor over movies will cause the same flickering black boxes.

Oct 19, 2016 11:40 PM in response to grpires

Hi grpires,


My MacBook pro retina just started doing this same thing tonight for the first time while I was watching Netflix full-screen. I actually just made a post about it and then found your replies and links to the other threads. I'm in a way quite relieved to have seen your (and others) posts in the other three threads as now I know it isn't just my MacBook that has this issue! Being quite new to Mac I was so worried I had done something to cause this! I have a MacBook pro retina (early 2015) [I got it in August 2015], running OX Sierra 10.12 and Safari 10.0 - so same as everyone else with this issue, I think?


I've booked an appointment at my local Genius Bar to see if they can help me but I won't be able to see them till Saturday night (right now is Wednesday night). Its going to be a bit hard to show them the issue as it doesn't happen consistently and only lasts a few seconds as you and everyone else with the issue knows, but I'll be sure to show them this thread.


Let me know if you figure out how to fix this - hopefully Apple releases some software update or something! This isn't fun. 😟

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Flickering on Netflix after Sierra update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.