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Flickering on Netflix after Sierra update

Since updating my MBP 13 yesterday there is a massive amount of flickering when watching Netflix in full screen mode. Updating Silverlight did not resolve the problem.

Has anyone a possible solution for this?

Thanks

MacBook Pro with Retina display, iOS 10

Posted on Sep 22, 2016 1:54 PM

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Question marked as Top-ranking reply

Posted on Feb 21, 2017 5:05 AM

Because it has been more than 2 months since I observed the problem and I reported it via Apple feedback, but it is still unsolved, I decided to contact AppleCare.

They were very helpful and friendly, and they finally identified the problem:

The flickering appears only when the subtitles are on and it happens every time the subtitles appear on the screen. If you disable the subtitles, or if you watch a scene which has no subtitles, there is no flickering.

They told me that they are working on this and it will be fixed in a future update of macOS. They were not able to specify if it will be fixed in the next update or afterwards, but it will be fixed after all.

Fingers crossed. 🙂

82 replies

Oct 21, 2016 8:02 PM in response to Vuducha

My full-screen Netflix (using Safari) is still doing the weird swiping movement. I have an appointment at the Apple store tomorrow, will let you guys know what they say.


Edited to add: on my other post about this issue, I received this reply...

Hi Rachael122,



Thank you for visiting Apple Support Communities.



It looks like your screen sometimes shakes when watching videos in Netflix. We can offer some troubleshooting steps that may help now or in the future.



Does this happen with other movies? You can test by downloading a movie trailer or past purchase from the iTunes Store to see if that plays normally in full screen. See Download your past purchases.



If you see the same behavior with other video content, you may want to try again in a new user account on your Mac. This can help rule out software conflicts or other issues: How to test an issue in another user account on your Mac

If this is isolated to Netflix, you can find some specific information that may help in The Netflix player is off-center when I try to watch.


All the best.

Nov 3, 2016 3:40 PM in response to plantbased

I have this same issue on a MacBook air 13 inch early 2015, I got it right after updating to Sierra,


Is there any fixes yet for this issue?

Flickering on Netflix after Sierra update

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