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support.apple.com/iphone/restore

during an update, my phone crashed and now has support.apple.com/iPhone/restore on the screen along with the iTunes symbol. After updating my iTunes on my computer it suggests updating my iPhone which I do, but then does nothing

Posted on Sep 23, 2016 3:45 AM

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Posted on Aug 7, 2017 4:51 AM

Try If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support.

Or try DFU recovery: https://www.payetteforward.com/how-to-put-iphone-dfu-mode/.

Or try restoring on a different computer if you can.

Failing that perhaps a visit to an Apple Store Genius Bar.


tt2

25 replies

support.apple.com/iphone/restore

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