Mouse problems with display port 1.2 in MST (4K display)

With macOS Sierra, there is strange thing with 4K display connected via DisplayPort in DP 1.2 MST mode (required for 60Hz refresh rate).

As the screen is split into two sub screens in this mode - mouse behaved differently on every half of the screen. It seems that right side of the screen has mouse offset of around 50 pixels.


With standard DP 1.1 mode there is no such phenomenon.


My hardware is: MacBook Pro 15" Late 2013, display: DELL UP2414Q


Br,

Pawel.

MacBook Pro (Retina, 15-inch, Late 2013), macOS Sierra (10.12)

Posted on Sep 23, 2016 2:30 AM

Reply
99 replies

Jan 13, 2017 12:11 PM in response to brendanbob

Hi,


Same problem with a DELL UP2414Q and a MBPr 15" late 2013. I had an earlier MBPr 15" and I changed it to this model just due to support of 4K 60Hz display via TB2/DP1.2, it is very disappointing Apple handles professional users with this lack of care.


Very bad for the answer given so far, hope on the one who opened developer case towards apple, I assume this is the only way to get it solved by apple maintenance group, I will open another case if not solved soon.


BR.

Jan 24, 2017 5:27 PM in response to brym.stone

My problem looks like it's fixed after the update. The problem with mine was the cursor would change as i slid the mouse to the left part of the screen, and it would change right over the halfway point of the monitor. It's been a couple of hours since i've updated.


My hardware is 980ti on a mac pro with Dell UP2715K


I'll update the status tomorrow morning, after a full night of sleep.


But so far it looks good,


Nick

Jan 25, 2017 4:23 AM in response to MischkaMcL

Unfortunately that's what i imagined... starting to get the feeling that APPL will not solve this intentionally. It might disappear eventually with some new drivers or other changes, but they don't seem to acknowledge the issue or do anything about it.


I even remember a few years ago when I had to manually edit and replace kexts and fix system files because they botched the graphics drivers for a few consecutive .x updates.... Not to mention the wifi in the first versions of El Capitan.

Jan 25, 2017 4:39 AM in response to MischkaMcL

I believe this is very display specific, definitely doesn't show on all 4K displays driven over DP1.2 MST. Doesn't even show on all displays from the same mfg and the same line of panels.


In my case the problem is there on DELL UP2414Q at home but is absolutely fine on DELL UP3216Q at work.


Point being, the problem is not uniform and any potential fix may or may not work for some depending on the Mac/GPU/Panel harness...

Jan 25, 2017 4:56 AM in response to Pawel Guraj

This was after 10.12.3 update, and this morning still ok.


The only thing i did different with this update was I ran the mac-pixel-clock-patch-V2 for Nvidia cards and intel GPU. This patch makes 4K/3840x2160/UHD/2560x1080/3440x1440 resolutions possible on older macs over both HDMI and DisplayPort. Was it something apple fixed, was it the new nvidia driver or maybe the patch I ran to fix my HDMI tv.


All i know is that the problem would show up 30 seconds after waking from sleep, and it's done the sleep wake cycle at leasts 5 time and I have yet to see the problem.


The patch


https://github.com/floris497/mac-pixel-clock-patch

Feb 5, 2017 7:09 PM in response to nickfromsaint-laurent

Guys, the mouse pointer is NOT a hardware issue. The issue appears on the boundary of the MST split and also it appears to show the "last" pointer so its very likely an issue with some kind of memory allocation issue where the osx gui render engine is caching the pointer and isn't updating it properly for the two screen halves.


I have several monitors hooked up and the cursor is correct on all screens except the right half of my MST display. The mouse pointer icon isn't "updated' each tick, instead it updates when there are mouse events that trigger the icon change.


If the problem isn't happening for you, great, but don't claim this is a hardware issue and try to dismiss this issue as that gives Apple ammo to ignore this critical issue. The rest of us are actually suffering from this problem and I seriously hope it gets resolved as professional graphics / CAD is nearly impossible with this kind of problem.

Feb 28, 2017 12:18 AM in response to Pawel Guraj

In 10.12.4 Beta (16E175b) it's still NOT solved...


Looks like this will not be solved. It looks now that Apple will not willingly fix this. Either engineers are not aware of this or it simply doesn't affect too many people to be "significant" enough.


The only hope is that maybe someday other changes might mitigate this issue.


Very sad, as it mainly affects working professionals.

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Mouse problems with display port 1.2 in MST (4K display)

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