iPhone 7 Microphone Cutting Out

EExact same problem if i pull the phone away from my face even a little it gets crazy and people cant hear me or sounds very very distant and cuts out like crazy I found if u cover the rear mic with your finger by the camera it gets way better also I turned off noise cancelation in settings general accessibility still happens it is something with the rear mic

also so noticed if you are taking videos or pictures and go from something dark to smtg bright the camera goes completely black try it focus on smtg in a dark area then immediately go up to a light it will go black this is for the plus models only I think I have matte black 256 gb att had one replacement already and I guess I need another one same crap etc apple

Same issue here - iPhone 7 Plus 256 running 10.1 beta 2. It's going to be a huge hassle to get this exchanged since they are out of stock everywhere. Ugh.

Also, how in the world is this support site still not mobile friendly? Seems absurd for the the maker of the world's most popular smartphone.

HHopefully its software this is my 2nd plus and same thing I find it hard to believe

2. Phones same issue plus ura it has to be the way the mics are using the noice cancellation or smtg. Even tho I've tried with the Boise cancelation off it seems like a software problem or smtg who knows seems like I've had a lot of problems out of this phone tho

I have the same issue with my Iphone7 and running 10.0.2, whenever I'm on a call people will say that they cant hear me and I'll switch the speaker on then off and then I can be heard again. This the first time I'm experienced this with any of my previous iphones.

I got my new iphone 7 today. I have the same exact problem. I'm really mad. If I return my phone to the store (in Bulgaria) I will probably have to wait 2 weeks for new one or for getting it fixed. I'm really angry at apple

My mic cuts out too. Im running ios 10.1 the latest public beta. The person in line don't hear me.

Hello,

I do have the exact same problem with my iPhone 7 (iOS 10.0.3, Germany, Telekom) . I have contacted Apple support two weeks ago and they suggested a factory reset and a restore from my backup. But it did not ⚠ resolve the problem. Updating to the new version of iOS even did not resolve the problem. So I will contact Apple support again to get my iPhone fixed.... I hope they can fix it. I never had these kind of problems with any of my previous iPhones (iPhone 6).

I am having the same issues as well. 256 silver Verizon. Took the phone to apple they said I had a speaker out (Not even why I was there, but said ok) got the replacement yesterday everyone telling me again that I fade in and out running 10.0.3. not sure what to do at this point apple says it's a carrier issue carrier says it's a apple issue??? Anyone have any luck with his issue.

I have the same problem with my iPhone 7 plus 128gb.

I have the same issue with my iPhone 7 Plus 128GB. I am using it with the Dutch KPN provider.

I can reproduce the issue. I have always used my iphone's (3GS, 4GS, 5S, 6) with folio or wallet cases. This means that when I have to make a phone call dependent on the design of the case the front flap would be on the rear side of the iphone. This had never been a problem for my old iphone's.

The odd thing is that when I am making a phone call with my iPhone 7 Plus in the KAVAJ Dallas case and the flap is behind the rear part of the iPhone 7 plus, the microphone is cutting out and also I sound very muffled to the other party. As soon as I take the iPhone 7 Plus out of the case, the sound quality is much better. I even bought another case (Tech21 Evo Wallet) and the problem was still there. As if the rear microphone is causing a problem. As said before, I have never had this issue before. Not sure whether you are experiencing the problem with or without a case.

I could reproduce the issue with IOS 10.0.2 and 10.0.3, Noice cancellation on/off, a clean restore without using a backup.

I have returned the iPhone 7 plus and asked for a refund. Until they solve this issue I will hold on to my iPhone 6.

By the way there is another thread about this issue iPhone 7 Plus Phone Call Sound Quality

same problem with microphone. other party claims that i'm not to hear. iphone7, 256gb, ios 10.1.1

I have an iphone 7 plus, 256G and everyone keeps telling me that I fade out and they cannot hear me for a few seconds. Initially I thought I was moving around and cell signal was the issue. But I purposely stay in one spot with 3 bars and they still tell me that I fade in and out. It appears to be random. I am leaning towards the phone as the issue?

This is my exact problem. If I don't hold the bottom of the phone within 2 inches of my mouth people don't hear me. I don't think it's fixable. Try speakerphone it seems to work better. Didn't have this with my iPhone 4-5 and 6 but the iPhone 7 has 4 microphones

Same problem here, been busy with it for weeks now. iPhone 7 black 256 GB on Vodafone network (NL)

I experienced from the beginning microphone cutting out during calls and/or at times people could hardly hear me like I was under water or standing in a different room. With a little movement away from the mouth and speaker still to my ear, the microphone randomly cuts out and/or drops. My clients have told me quite some times that they could not hear me temporarily or for longer or very badly. Very troublesome and annoying actually. I am using roughly every new iPhone model since the 3G model. Never had this problem with any of them.

1) 1st I waited for updates as Apple announced shortly after some software improvements/updates for iPhone 7 / 7 Plus (no stress yet, it's Apple! they will for sure fix it 😉)

2) After all updates and resets and new install efforts & resets (really absolutely anyting that is recommended for problem solving) -> mic cutting out randomly and/or dropping during calls remained

3) Called Vodafone service and they answered me that at times during the call they had difficulty hearing me ... exactly!

4) Vodafone picked it up under warranty and checked it, returned without improvements -> mic cutting out randomly and/or dropping during calls remained

5) Vodafone store renewed SIM card -> mic cutting out randomly and/or dropping during calls remained

6) Called Apple support and they answered me as well that at times during the call they had difficulty hearing me ... again exactly the problem! They advised to make an appointment with the Genius Bar.

7) The Genius Bar of Apple Store in Amsterdam renewed the iPhone 7 -> but unfortunately with the new phone still the mic is cutting out randomly and/or dropping during calls

8) Again at Apple Store in Amsterdam last weekend I was advised to do a DFU installation -> mic cutting out randomly and/or dropping during calls remained ... AND I had to re-install a lot as I was advised not to do a back-up from my iCloud backup. In hindsight I am not sure if that could be the problem at all, but when all other fails ...

I still have no solution. And still an iPhone 7 that is doing a bad job at phone calls. Burned a lot of time and energy on this matter. I have again booked an Apple Support call at 16.00h today.

Loosing a little bit my trust in Apple. Though wish not. I am actually a big and longtime happy Apple user.

same problem here, vodafone germany.

change from 7+ 256gb to 7+ 128gb and also the same install.... and so on did not solve the mic problem.