Random play issue iTunes 12.5.1

I have upgraded iTunes to 12.5.1 version. The first day it was working fine but now all albums are played randomly. Whether I use the Artists, Albums or Songs view, If I click on Play, iTunes does not play the album in the correct order. I have tried restarting iTunes and even my computer which runs on Windows 10 with the latest updates but the issue persists. How can I fix the issue?

iPhone 6s Plus, iOS 9.2

Posted on Sep 25, 2016 5:41 AM

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22 replies

Jan 9, 2017 3:12 PM in response to elric_a

So how do you view one artists music by songs, WITHOUT CREATING A PLAYLIST FOR THAT ARTIST?


I want to play only one artists music and sort the songs by my five star ratings. But I can't display one artists music by selecting artists on the left and then selecting view by songs.. It is no longer available. The only way to do this is to make a playlist with all the artists music, which I don't want to do. I want to display one artists music by songs so I can sort by their five star rating first.


I don't think Apple actually uses their own iTunes at home or they would see how many issues it has. They must all have IBM computers at home.

Jan 9, 2017 9:50 PM in response to turingtest2

Ok... You didn't explain what the column browser was... I've never had the column browser displayed.


So, yes, using the column browser, you can select the artist while "Songs" is selected from your Library in the left column... then by selecting View>Column Browser>Show Column Browser, you can get the selections that you need to display only one artist and repeat all of what is shown.


Thank you.


Also, why is iTunes getting so complicated that low level users like myself can't get done what we need to. This is the definition of IBM/Compaq/PC interface!

Sep 26, 2016 6:08 AM in response to elric_a

I have a similar problem with itunes on my Mac since I updated to the New OS or updated iTunes not sure which caused it... Try turning on Random in iTunes, I know that sounds dumb but once I did that, playing songs now appear in the order that I expected. It's as if the Random setting is reversed / flipped. On is Off and visa versa....

If I want to play an album I select the song to start and it plays, at the end of the song it skips to some random song in my library or if I hit the next button it again skips to a random song instead of the next track in that album? Turn random off and song order appears normal. Also the random doesn't appear to be exactly random however, it seems to be the next song that would be alphabetically next in the library?

Sep 26, 2016 12:54 PM in response to elric_a

So I finally found the source of the issue. I went to 'Controls' > 'Shuffle' and discovered that it was set to on. So if you have at least to one album/playlist in Shuffle mode every albums will be played randomly if you don't change this. In previous iTunes versions you had several buttons that made it obvious if the album would be played in the correct order or in shuffle mode but with the new design there is absolutely no indication whatsoever if the shuffle mode is activated or not.


It seems that for some obscure reasons Apple designers have decided that

- If you want to activate/deactivate Shuffle mode

- Create a playlist, a smart playlist or a folder

- Change the display between Artists, Albums, Songs or Playlist

You ALWAYS have to use the menu bar and its counter-intuitive sub-menus whereas in previous versions you could easily access these features with easy-to-use buttons.


I'm really not sure why they consider this progress and it makes me wonder if they really use iTunes. They've removed absolutely everything that made iTunes the most ergonomic player on the market.

Sep 26, 2016 4:12 PM in response to lylefish

lylefish... Thanks that helps 99% of the time.. Still have one small issue however. But I think I'll have to attack this another way.


- This works in the case of a traditional album bought from iTunes or Rips from an owned CD.

- Doesn't work in the case of a self created album from an online source... Let me explain maybe you can share some wisdom/ideas to resolve this too..


- I have downloaded copyright / loyalty free music files from either Soundcloud or iTunes and created an album of 70+ tracks which happens to be sorted in the container album alphabetically by title (imported files into iTunes and this is how they ended up).

- Some artist appear numerous times through out the album, again in order by song title.

- If I start with Song 1) Aaa Artist: Henry and I hit skip instead of playing Song 2) Abb... Artist:Fred.. it instead plays song 23) Dddd Artist:Henry and continues to plays out Artist: Henry's tracks alphabetically by title then moves on to Artist: Ivan and all his tracks. Then Artist: Jack etc etc etc...

- To hear all tracks I would need to identify Artist: Adam for instance say Song: 65 and it would then play all tracks in this online sourced album.

- I tested to see if the same problem exist with a commercial soundtrack album which would have a mix of artist and titles.. Your solution works here..

- I noticed that the track #'s in the self created album are blank. I'll try populating them manually to see if that resolves the issue, otherwise I will build a playlist.

- This isn't a huge problem but finding the 'A' artist to start all tracks is a pain, also I'd gotten use to the song order over time, even though alpha by title they flowed pretty good with one another...


I wish apple would stop tweaking stuff for what appears to be the sole purpose of being able to tweak stuff... if the code works don't break it has always worked for me.. Thanks again for sorting this..

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Random play issue iTunes 12.5.1

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