Iphone 7 sounds muffled

I upgraded to Iphone 7 from 6. When I am using the speaker on phone calls it is muffled. It doesn't matter if I have a case on or not the call quality to the other person is severely muffled on speaker. Without the speaker on, they said it is clearer. Is there a way to fix that or is it problem with the phone?

iPhone 7, iOS 10.0.2

Posted on Sep 26, 2016 11:15 AM

17 replies

Jun 21, 2017 1:57 PM in response to therealbkahl

Yes I have the same issue it's a real pain. I think it's may hv something to do with the iPhone 6 'cover' which fits the 7 but covers the mic!!!

Nysarina

Level 1

4 points

Sep 14, 2017 7:23 PM in response to FlaMomma2

Apple keeps denying that there's a problem with the microphone on the 7 plus. It's very frustrating are use the phone for business and it's affecting my sales

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone 7 sounds muffled

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up