macOS Sierra freeze on iMac late 2009 using Safari

Hey guys,


Since the installation of macOS Sierra on my iMac 27 inch late 2009, I'm experiencing freezes of the computer with the following symptoms:


- the freeze occurs when I scroll a webpage in Safari.

- The mouse cursor still moves but I can't click and manipulate the system ; the keyboard doesn't work, as well.

- A force reboot is mandatory to recover.

- I can establish a ssh connection from my MacBook to the iMac, suggesting that Darwin is still running well.

- The log indicates "userspace_watchdog_timeout.spin report for WindowServer version", suggesting that the problem is related to a crash of the WindowServer.


Somebody here with the same machine has the same problem?


Thanks!

VIN,iMac (27-inch Late 2009), macOS Sierra (10.12)

Posted on Sep 28, 2016 11:13 AM

Reply
473 replies

Nov 13, 2016 7:58 PM in response to star2root

Additional issues are that when I go to https://att.yahoo.com/, after scrolling for several times, the beach ball appears and I cannot open anything on the page.


Another issue is with Safari open, some of my bookmarks in bookmark folders have been rearranged.


Another issue is when I have Safari and Word 2008 opened, and I open a new document, there appears behind the new document a white document devoid of anything. Same size as the document, but entirely white. And when I close the document, the white remains. I have to quit Word.


Now, some will say that Apple is not responsible for third party applications, like Word for example. But if there are enough issues that Apple does not choose to repair, then there will be Apple customers who quit Apple and buy a PC.


The issues with Safari have to be fixed. I am amazed Beta testers of Sierra did not catch and report these problems prior to release.

Nov 14, 2016 8:28 AM in response to riadfromhabsheim

Just got this response from my bug report. Duplicated report, so probably they are already trying to fix it.


Hello Felipe,


Engineering has determined that your bug report (29130989) is a duplicate of another issue (19376221) and will be closed.


The open or closed status of the original bug report your issue was duplicated to appears in the yellow "Duplicate of XXXXXXXX" section of the bug reporter user interface. This section appears near the top of the right column's bug detail view just under the bug number, title, state, product and rank.


An example of the duplicate section from the bug reporter user interface with your bug and the duplicate bug info is included below:


29130989 iMac (27-inch, Late 2009) freezes (mouse cursor moves)


State: Closed Product:

Rank: No Value

----------------------------------------------------------------------------------------------

Duplicate of 19376221 (Open or Closed; log in to see the actual state)

Nov 14, 2016 3:08 PM in response to riadfromhabsheim

I open Safari, then I open Word 2008, then I get a Word document on the desktop in front of a white rectangle the size of the word document. This white rectangle will remain on the desktop until I close Word. This has starated to happen when I upgraded to Sierra.


When I create a file or folder and name it at the time of creation, I cannot rename the folder or file until I restart my iMac. This is extremely frustrating. Restarting my iMac several times a day. Closing Word 2008 everytime I open a new document, sometimes an existing document. Where are the Apple Mac OS beta testers?


Ya know, I don't have an iPhone, I don't have the need for complex Mac OS. I want to protect my iMac, and I understand the best way to do this, to best provide security, is to upgrade whenever there is an upgrade. But I am flummoxed. Anyone know how I can safely restore OS X Yosemite? Without knowing when Apple will fix Sierra, or offer to "simple" users a simple edition of Sierra, I'm thinking I am better off restoring Yosemite and buying a security package. What is the best security package, Norton, McAfee, other?


Thanks for your time!!!! :¬)


see below:


User uploaded file


User uploaded file

Nov 14, 2016 6:15 PM in response to riadfromhabsheim

I have the exact same problem usually when I'm on Safari.

I have updated Both are current--

Flash Player - Plug-in Version 23.0.0.207

Flip4Mac WMV - 3.3.8.1

I have a late 2009 21.5 in screen

Using EtrCheck.com --

iMac - model: iMac10,1

1 3.06 GHz Intel Core 2 Duo (Duo) CPU: 2-core

14 GB RAM Upgradeable -

System Software --

macOS Sierra 10.12.1 (16B2555) - Time since boot: less than an hour

These were the Fails that showed.

Launch Agents:

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-10-12)

Launch Daemons:

[running] SecureClient.plist (2011-05-13) - /opt/CPsrsc-50/boot/SecureClient/SecureClientStarter: Executable not found!

[failed] com.rogueamoeba.hermes.plist (2010-10-31)- /usr/local/hermes/bin/hermesctl: Executable not found!

User Launch Agents:

[failed] com.adobe.ARM.[...].plist (2012-12-31) - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!


That is as far as I have gotten.

Nov 14, 2016 6:25 PM in response to DaviCrow

My iMac is as follows:


iMac (21.5-inch, Late 2009)

3.06 GHz Intel Core 2 Duo

16 GB 1067 MHz DDR3

NVIDIA GeForce 9400 256 MB

macOS Sierra 10.12.1 (16B2555)


Should Apple announce macOS Sierra 10.12.1 us not compatible with our iMacs, or should Apple fix the problem with an update?


Oh, using Safari 10.0.1 does not save my password to this site. Every time I want to post here, I have to sign in. This is because I have to quit Safari and/or restart my "21.5-inch Late 2009 iMac".


Thanks for your time,

Webhead1990 (1990 year of my first Apple product.)

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macOS Sierra freeze on iMac late 2009 using Safari

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