iPhone 7 Headphones not working

My iPhone 7 only works 1/2 of the time with the headphone to lightning jack. I have to answer or start a call, then I can plug in my headphones. If I start the call with the headphones in, no one can hear me.

Anyone else notice this issue?

iPhone 7, iOS 10.0.2

Posted on Sep 29, 2016 8:44 AM

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Posted on Dec 19, 2017 2:30 AM

Some people said blow into it but that’s going to make it worse in the long run (just like old Nintendo cartridges, you are blowing the dust deeper into the port and your breath has high humidity). Use a vaccum cleaner to suck the port (female end) out or canned air for electronics and a brand new toothbrush (unused) to blow and brush it out. To clean the lightning plug (male end) use a brand new melamine sponge (not a used one from the kitchen) and give each side of the male plug a few good strokes. Then blow it off with the canned air. Works the charm for me.

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Dec 19, 2017 2:30 AM in response to NasruNadhy

Some people said blow into it but that’s going to make it worse in the long run (just like old Nintendo cartridges, you are blowing the dust deeper into the port and your breath has high humidity). Use a vaccum cleaner to suck the port (female end) out or canned air for electronics and a brand new toothbrush (unused) to blow and brush it out. To clean the lightning plug (male end) use a brand new melamine sponge (not a used one from the kitchen) and give each side of the male plug a few good strokes. Then blow it off with the canned air. Works the charm for me.

Feb 14, 2018 10:22 PM in response to deggie

Hey buddy I tried that fix and it worked one time. It made my earbuds work for about three hours. Then it was back to the same old problem however I’m excited now. I found a solution tonight that I had never heard of before. I chatted with Apple support and they said to restore the phone to factory settings. I had already done that under settings but, they said to go to iTunes and do it. If you do it on iTunes it erases in reloads everything… Under settings On your phone it just eraces.

Nov 15, 2017 12:38 AM in response to Loomis11x

I have the same problem thoughout my few years with apple. Most of the time its either the phone jack or the lighting port. Read a lot of suggestions and some work while others dont.

Am gonna list a few things that i tried and would probably works.


Lighting Port: The port's not clean so you may try to use a torchlight to look into the port. Remove all the dusk inside it with a pin or needle. check and scratch gently the pins inside the port to see if there's rust in the pin or dusk between the pins that block the connection to headphones or charging. try to remove them gently.


Lighting Jack: The Jack may have problem when the heads are blocked by dust or rust. Try to clean it with a wet tissue paper first. be gentle though cause if too much material is removed the jack will not work anymore. In extreme cases when it still does not work use a pin to scratch it clean. It may works if the rust is not too deep.


The Charging is especially difficult when it is more easy to rust than the headphone ones as its copper alloy imo. And too much scratching means you gonna need to buy a new one.


The headphone one is easier since its made of aluminium alloy, but rusting still occurs and its almost unnoticeable. so whenever its unable to connect and it still looks brand new, just try to directly scratch it with a pin and its highly likely to work again.


Hope this helps.

Feb 15, 2018 1:20 AM in response to Loomis11x

Well, this is simply absurd! Blowing into the port? Cleaning it? Please, gimme back my good old 3.5 jack!
First of all, I cannot charge my iPhone while I use the headsets without an additional split adapter.

Second, I cannot use my favorite headsets without a lightning adapter.

Third, the worst, if I have the headsets on and I call or receive a call, the headsets are ignored!

Here is not a matter of blowing into the port. If you purchase a €800.00 phone you expect that the MOST FUNDAMENTAL features works! Doesn't matter if you have a vocal assistant or fingerprint recognition.

A phone must, first of all, be a phone, and work as any normal phone is expected.

Period.

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iPhone 7 Headphones not working

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