Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

57 points

Apple Home App (no response)

I have the Philips Bridge with several bulbs, and they work fine 100% with the Hue App all of the time, when I set up the Home App on the phone though, anywhere from immediately to 1 day, I get this:

The only fix is to remove Home from the App, re-pair the bridge again (which is already still paired, but removing home unpairs it), and setting everything up again. Then, again, anywhere from immediately to 1 day or so, it goes back to the No Response message and nothing works (From Home App, Hue App ALWAYS works, even when I see this "no response" message in Home.

Anyone have any ideas?

PS Using 4th Gen TV 64GB as a hub.

iPhone 6, iOS 10.0.2

Posted on Sep 30, 2016 4:01 PM

Best reply

djk73

Level 1

9 points

Posted on Jan 7, 2017 8:18 PM

I have the SAME issue. I purchases four iHome smart plugs. For about 24 hours I could use Siri to control all four. Now all four show up as "No Response." I can reset all of the plugs but after a short bit I get the "No Response" again. This appears to be a MAJOR bug on the Apple side. I'm using an iPhone 6 and I am running iOS 10.2. I have tried every troubleshooting thing I can find and nothing works.

Has anyone found a real solution yet?

View in context

44 replies

r4lf

Level 1

16 points

Dec 25, 2016 6:07 PM in response to danfromladera ranch

I've had the same issue with the 2nd gen Lyric Round thermostat and I was just so tired of it and decided to buy a new thermostat. I got the iDevices Thermostat with HomeKit compatibility and it works flawlessly. I've never had any drop off / unresponsiveness since then (5 days straight since purchase). The thermostat works very simple. I also loved the fact that i didn't need to set up an account with the company (unlike lyric) and it was recognized automatically through the iOS 10 HomeKit features. I have 2 Apple TV 4 as home hubs and the remote access is also not a problem at all.

Dec 26, 2016 7:10 AM in response to r4lf

I took my 2 Lyrics (2nd gen) back due to this issue and exchanged them for 2 ecobee3 lites. Haven't had any issues in the week the ecobee3s have been installed. I'm chalking it up to a Lyric issue.

Dec 26, 2016 7:25 PM in response to John Laury

Happens to me too. I think Apple just had pretty poor quality control with the home app in iOS 10. Makes it almost impossible to enjoy my hue lights 90% of the time. As a long time apple user who owns most of their products, I'm pretty disappointed.

Jan 16, 2017 10:08 AM in response to adrian_ep

See my reply under "Homekit automation not triggering".

EzzetPHX

Level 1

4 points

Feb 7, 2017 7:20 PM in response to rtappmeyer

Did you ever find a solution for this?? I'm experiencing the same behavior and I regret buying this thermostat so much.

Feb 11, 2017 3:09 PM in response to danfromladera ranch

SSame problem, Lutron lights work, First Alert works, Eve motion sensor works, but not Lyric. So i see it, most of the time it's no response.

Feb 11, 2017 4:43 PM in response to EzzetPHX

Trying that now!

Feb 16, 2017 6:08 PM in response to EzzetPHX

Unfortunately that doesn't help those of us having this problem with the iHome Smart plugs.

EzzetPHX

Level 1

4 points

Feb 17, 2017 8:21 AM in response to Jeff Chapman

I have one of those,

Factory reset it and then find its wifi signal, join it, and pair it in the home app "add accessory" section without going through the iHome app

Steve_dv

Level 1

4 points

Apr 6, 2017 1:20 PM in response to John Laury

Exact same issue. Hue app is 100% reliable, but the Home app seems very buggy and inconsistent

Sep 23, 2017 12:41 PM in response to Ondray Wells Jr.

I just installed an Eero yesterday, and the problem started then. All my HomeKit stuff has been rock-solid until the Eero went in. I've emailed their support to see what they say.

Nov 7, 2017 5:58 AM in response to nickvaf

What mDNS setting change did you do?

nickvaf

Level 1

9 points

Nov 7, 2017 8:11 AM in response to WagnerVeloso

For the EdgeRouter, I enabled mDNS Repeater setting, but for every router it is different and may not have this same setting.

Dec 31, 2017 9:20 PM in response to SkiBoy26

Is everything still working? I’m also thinking about replacing my airports....

Apple Home App (no response)