My whatsapp restore stuck on Finishing Up... (99%)
My whatsapp restore has been saying Finishing Up... (99%) for hours, I have tried different devices and get the same thing. It's 131 MB, how can I fix this?
iPhone 6s, iOS 10.0.2
My whatsapp restore has been saying Finishing Up... (99%) for hours, I have tried different devices and get the same thing. It's 131 MB, how can I fix this?
iPhone 6s, iOS 10.0.2
Had the same problem. We made many tries with restoring from the iCloud (always stuck at 99%) and from the backup on the Mac.
After many tries we have the problem solved now. 🙂
Both iPhones had the same name.
I renamed both of them (iPhone settings/General/About/Name).
Deleted the WhatsApp App on the new iPhone.
Then made a backup of the old iPhone to a Mac (and to iCloud) with iTunes.
On the new iPhone: backup restored from the Mac with iTunes.
I don't know which step was essential. But with this sequence it worked out fine with our iPhone SE / iOS 10.
Just sorted the same problem on my phone as well, but cured it. I fixed my problem of Whatsapp being stuck on finishing 99% by deleting the app all together and re downloading and installing the app again, after signing in again I still got the icloud option, on downloading all my messages from the cloud it performed as it should and went straight through the restore including the 99% finishing. All working now, and I expect the cause was an older copy of Whatsapp being stored on icloud, and when I had to do a phone restore because of the apple problem of being stuck on the apple logo loop, which also ended up as being due to an after market screen being fitted, and was sorted by disconnecting the battery and removing the screen, connecting to comp and doing an update/restore from itunes. (using an old cracked but working screen helped). I hope this info might help some of you out there.
i got the same problem. seriously just wanna give up and start with no chat history.
then i saw paolo81 reply. i say why not try that one. so i do exactly like what he said,
1) close WA (while stuck at 99%)
2) open it again and skip the restore option
3) chat history successfully restored with pictures
but no luck. cannot choose skip after close the app. so i improvise,
1) close WA (while stuck at 99%)
2) turn off icloud drive
3) open it again, and got screen that say your backup might be in icloud,please turn on icloud bla bla bla..
and i just skip the restore option ,,and damnnnn
4) my chat history successfully restored with pictures
thanksss bro!!
I've just seen this as mine is doing the same thing but instead of it been stuck on 99%,it's goes to 0% to 99% instantly & then just goes back to my iPhone home screen,has anyone had any luck yet?
Hi All,
after struggling with this for a day:
1. delete the app from your phone
2. connect the phone to your computer and open iTunes
3. Download and install the app with iTunes
4. run WhatsApp while still connected to your computer and iTunes running.
5. choose restore in WhatsApp and the restore finishes in a couple of seconds...
don't know whats the logic behind this restore from iCloud while connected to the computer... but it works (for me at least...)
hope it will help someone.
The way I got past this problem was to delete the whatsapp by holding finger on icon and tap the cross, then download it again from itunes then restore. and it worked fine for me with all my details etc. restored.
What about rebooting the iPhone and trying again -- Restart your iPhone, iPad, or iPod touch - Apple Support?
I have restarted the phone a bunch of times, and even deleted the app, and then reinstalled
You checked with their support page -- https://www.whatsapp.com/faq/?
Yea, this is a separate issue. It downloads everything, but then gets stuck at the finishing step, with 1% remaining.
I'm not sure why it does that or what else to suggest except maybe considering reaching out to either Apple or to WhatsApp support.
I can tell you, you're not alone as I have seen others complain of this very same issue, on these forums.
Got the same problem. Unfortunately the What's App Support is not known for being very communicative.
I have the exact same issue, mine has been stuck on 99% restore since last Monday... I really don't know what else to do as no one seems to know an answer to this question. I have asked Whatsapp but their communication is all via email and I am waiting on a response...
if someone finds a solution please let me know.
help. i have exactly the same problem and I have alot of work stuff on my whatsapp i need to retrieve my icloud backup.
what's the use of having a backup when it doesnt work?
Apple or whatsapp could you please do something?
My whatsapp restore stuck on Finishing Up... (99%)