My whatsapp restore stuck on Finishing Up... (99%)

Had the same problem. We made many tries with restoring from the iCloud (always stuck at 99%) and from the backup on the Mac.

After many tries we have the problem solved now. 🙂

Both iPhones had the same name.

I renamed both of them (iPhone settings/General/About/Name).

Deleted the WhatsApp App on the new iPhone.

Then made a backup of the old iPhone to a Mac (and to iCloud) with iTunes.

On the new iPhone: backup restored from the Mac with iTunes.

I don't know which step was essential. But with this sequence it worked out fine with our iPhone SE / iOS 10.

I want to help you guys with my experience. I had the same problem too with my Iphone 4, IOS 7.1.2. Here is how it worked for me: Almost a whole day I was trying to restore my Whatsapp data by restoring directly from an Iphone's Icloud and Whatsapp was only just stuck at "99% finishing up". I searched the internet, forums and so on, didn't find any answer. I decided to do it via Itunes on my PC. I plugged the phone to the computer with it's USB cable and did the restore with Itunes. After that with much hope i entered the Whatsapp and began restoring chats and media again. The loading seemed just like before with a few minutes waiting on "99% finishing up", I had thoughts: "Oh please don't do it again", and after a few minutes all the chats appeared on the screen and all the media including pictures and videos started to download to my phone successfully. This method worked for me and i am happy to share it with you guys hopefully that it will work for you too.

Peace

I've just seen this as mine is doing the same thing but instead of it been stuck on 99%,it's goes to 0% to 99% instantly & then just goes back to my iPhone home screen,has anyone had any luck yet?

I have the exact same issue, mine has been stuck on 99% restore since last Monday... I really don't know what else to do as no one seems to know an answer to this question. I have asked Whatsapp but their communication is all via email and I am waiting on a response...

In my case, I can't do that cause my old phone (5C) doesn't work anymore, had to get a new one (iPhone 5) asap, all of my pics and videos are there, I had to do a factory reset and install iOS 10 to get this far and be stuck at Finishing up 99%. Any other options?

What about rebooting the iPhone and trying again -- Restart your iPhone, iPad, or iPod touch - Apple Support?

I'm not sure why it does that or what else to suggest except maybe considering reaching out to either Apple or to WhatsApp support.

I can tell you, you're not alone as I have seen others complain of this very same issue, on these forums.

help. i have exactly the same problem and I have alot of work stuff on my whatsapp i need to retrieve my icloud backup.
what's the use of having a backup when it doesnt work?
Apple or whatsapp could you please do something?

I Searched and got a answer that neither apple nor Whatsapp both of these brands are not gonna answer us the are business brands they don't even care about custumers they only want to earn money , , , the only answer is that either this problem solved by next update of these or we are gonna loose our precious data , even Whatsapp support is not replying my mail

HI I had the same problem, since getting back off hols after hours of wasting my life trying to figure out a way to get it back I decided to reset phone to factory settings and then ohine will detect I cloud and log in and all done !!!

make sure you've done a back up before you do factory settings.

HOod of this helps 🙂)

I had the same problem of 99% restored going on for ever. and have now solved it.

Ackan is right, thank you Ackan, If you have your iPhone backed up to iCloud you can restore it through iTunes on your computer.

Go to iTunes/iPhone/Summary/Restore Back Up. I just did that and it worked for me.

You get a message that you have to turn 'Find My Phone' off first which is in settings on the phone under iCloud.

I have the same issue on my phone too. My iPhone 6 conked up. Apple replaced my phone last night. (Thsts a different story altogether, where I could have sued apple). I tried to install whatsapp and restore backup. The Whatsapp scren says i have about 1.55 GB of data backup on iCloud and its stuck at 99% since last night. Tried restarting my phone several times. I dont have a physical backup on my computer using iTunes. Whatsapp is only on iCloud. Neither Apple nor WhatsApp is responding to queries. Whats the point of having a service called iCloud, if it can't restore cloud backups, it doesn't even make sense. I am sure both Apple and WhatsApp aren't going to hear us. I am trying to use third party apps to retrieve data from iCloud. Will post updates here if I happen to get lucky.

bro , u r right but whenever u get the solunion please give me the contact details of u so can i will be in touch with u and we can chat on that and hopefully find any solution of this problem , if u use insta please send me a message on "ridermontybarun" that was my username of insta, because I can't use Whatsapp becuse I don't wanna skip the restore , u know that we have to get that data at any cost that is very precious for me , and I want my data back , and also my review is not posting on AppStore I don't know why , but neither WhatsApp is trustable nor apple both *****

I am also having the same problem and have not been able to access Whatsapp for 10 days now. I can see my whatsapp data is stored under iCloud however it is stuck restoring at 99%. I do not want to lose my chat history. I have tried so many things and have found no solution. Anyone know what I should do?

NO one cares, we can't do anything in this , apple and Whatsapp both are ignoring us , after all they are not posting ou reviews , they also don't have any answers or solution to this problem, they are madarchod , i wish they will become helpless in future like us