Hello,
In macOS Sierra the Mail function "Remove Attachments" (Message menu) no longer works!
Until now, when I received emails containing many large photos I always saved the photos seperately,
then removed them from the emails.
Now when I receive such an email, the photos are no longer displayed as attachments,
and can no longer be removed.
How can this be fixed?
Many thanks.
Hi, In the meantime - because of this Mail attachments problem! - I have updated to Sierra 10.12.1
(which caused another terrible mess: 10.12.1 - problems after update)
Because I still couldn't decide yet whether to keep the new problematic update,
I don't want to read (=downlaod) lots of POP mails into Mail,
hence I can't check if the Mail problem has been resolved at all now.
Please can someone check in Sierra10.12.1 if attachments of new incoming POP mails are now listed (paperclip icon in column) and can be removed?
Many thanks!!!
Hello !
Please open mail click on round black icon , uncheck the right tick mark in front of only mail with attachments , finally press command + L to disable the rules , the black icon will turn to white .
A screen shot for reference.
Thanks for trying to help!
tygb wrote:
... click on round black icon...
Where can I find this? Probably you have other settings
so your Mail looks different. I have more "conservative" settings:
And here are the columns I see for example in my Inbox:
I hope this helps.
For the time being please uncheck classic layout , I have not opened mail preferences , simply clicked on my mail application , click on round icon as shown in the screen shot and then done the changes from here as posted in my first screen shot .A red arrow is showing round icon .
OK I turned off classic layout.
Then I clicked on the round icon, resulting in "Filtered by: Unread", did what you wrote above.
In the end nothing was filtered.
I don't understand how that would help.
Do you use a POP email account with Sierra 10.12.1?
If yes, please could you check if attachments of freshly incoming mails can be removed again?
(select mail > Message > Remove Attachments)
Thanks.
That's superb I am not using POP account , so when I click select mail > message > remove attachments is semi greyed .
So by clicking on remove attachments were they removed .
In the meantime I've updated to Sierra 10.12.1, hoping this issue would have been resolved, but unfortunately it has not!
(Am I the only one who can't remove attachments?)
Please open mail & mail preferences , click on accounts > account information > select drop down arrows of download attachments and choose none .
The reason for it is : As mail always downloads attachments like pdf , image etc whenever you receive a mail , if you choose as none then mail will download attachments to a special folder in home library .
A screen shot for reference.
Thanks !
Hi tygb, as mentioned above, I have this problem with POP accounts.
All was well until Sierra came...
Is there someone else who is using POP accounts and has also problems with removing attachments?
Oops I have to create a pop account and work out .😟😢
tygb wrote:
Oops I have to create a pop account and work out .😟😢
Oh yes it would be great if you could confirm it!
It would be good to know that I'm not the only one with this problem.
I haven't changed a thing since the Sierra update at my Mail settings.
At the moment I'm resending these emails to myself – just to get rid of large attachments!
How cumbersome.
I am not at my mac to check but I believe the problem is not that the command to remove attahments doedn't wirk, but rather thst you are receiving a message with inline images not attachments.
You can easily test my theory: send an email to yourself with a picture attached. Then see if:
1) the messages appears with the attachment icon
2) you can remove rhe attachment
Hi Luis,
Thanks for your answer. Yes, I can confirm this is the problem!
No matter if I send an email to myself or if I receive emails from someone else,
the pictures appear no longer as attachments, but "inline". Why?
I'm sure other people didn't change anything when sending me emails
- before Sierra they arrived as attachments, now as inline, so Mail
must "convert" everything to inline, hence attachments can't be deleted any more.
What can we do?
Now that I got to test in my mac (Sierra), and my wife's mac (Yosemite), I also see that the "Remove Attachments" command is always greyed out, I tried with several messages containing attachments. In Yosemite it seems to work (I did not actually remove, but the menu entry is active, not greyed out). I don't have a mac with El Capitan to compare.
Luis Sequeira1 wrote:
I also see that the "Remove Attachments" command is always greyed out
... but when I select an old email (received before Sierra!) "Remove Attachments" in the menu is not greyed out, and I assume it would work. So the problem is clearly how email attachments are now received/converted (?) to inline, which I assume is a bug. There are no settings to change this "behavior", and I see no workaround – do you?
Sierra Mail - Remove Attachments doesn't work!
