Hello,
In macOS Sierra the Mail function "Remove Attachments" (Message menu) no longer works!
Until now, when I received emails containing many large photos I always saved the photos seperately,
then removed them from the emails.
Now when I receive such an email, the photos are no longer displayed as attachments,
and can no longer be removed.
How can this be fixed?
Many thanks.
A few updates ago Apple re-wrote Mail and screwed up the remove-attachments feature, POP or IMAP. I worked with an Apple rep both on the phone and at the Genius bar and they couldn't make it work (but could easily duplicate the bug). It has been reported as a bug for a couple of years. Note that the bug is for verifiable attachments, in-line additions notwithstanding. Keep reporting the bug and perhaps the developers will pay attention.
This is really important to me.
Lots of emails coming in with photos I can't remove any more!!
Please can anyone advise what's going on?
Do I have to setup something special to get the old behavior back?
Or is this a bug which I should report?
Many thanks for any help!!
Hi, is there no one else who has this problem...?
Also, when an email arrives with attached photos, they are displayed, but in the column the attachments are NOT mentioned, see screenshot:
Does anyone know a workaround for removing attachments?
Where/how can I send a bug report to Apple? Thanks.
Hi, In the meantime - because of this Mail attachments problem! - I have updated to Sierra 10.12.1
(which caused another terrible mess: 10.12.1 - problems after update)
Because I still couldn't decide yet whether to keep the new problematic update,
I don't want to read (=downlaod) lots of POP mails into Mail,
hence I can't check if the Mail problem has been resolved at all now.
Please can someone check in Sierra10.12.1 if attachments of new incoming POP mails are now listed (paperclip icon in column) and can be removed?
Many thanks!!!
Hello !
Please open mail click on round black icon , uncheck the right tick mark in front of only mail with attachments , finally press command + L to disable the rules , the black icon will turn to white .
A screen shot for reference.
Thanks for trying to help!
tygb wrote:
... click on round black icon...
Where can I find this? Probably you have other settings
so your Mail looks different. I have more "conservative" settings:
And here are the columns I see for example in my Inbox:
I hope this helps.
For the time being please uncheck classic layout , I have not opened mail preferences , simply clicked on my mail application , click on round icon as shown in the screen shot and then done the changes from here as posted in my first screen shot .A red arrow is showing round icon .
OK I turned off classic layout.
Then I clicked on the round icon, resulting in "Filtered by: Unread", did what you wrote above.
In the end nothing was filtered.
I don't understand how that would help.
Do you use a POP email account with Sierra 10.12.1?
If yes, please could you check if attachments of freshly incoming mails can be removed again?
(select mail > Message > Remove Attachments)
Thanks.
That's superb I am not using POP account , so when I click select mail > message > remove attachments is semi greyed .
So by clicking on remove attachments were they removed .
In the meantime I've updated to Sierra 10.12.1, hoping this issue would have been resolved, but unfortunately it has not!
(Am I the only one who can't remove attachments?)
Please open mail & mail preferences , click on accounts > account information > select drop down arrows of download attachments and choose none .
The reason for it is : As mail always downloads attachments like pdf , image etc whenever you receive a mail , if you choose as none then mail will download attachments to a special folder in home library .
A screen shot for reference.
Thanks !
Hi tygb, as mentioned above, I have this problem with POP accounts.
All was well until Sierra came...
Is there someone else who is using POP accounts and has also problems with removing attachments?
Oops I have to create a pop account and work out .😟😢
tygb wrote:
Oops I have to create a pop account and work out .😟😢
Oh yes it would be great if you could confirm it!
It would be good to know that I'm not the only one with this problem.
I haven't changed a thing since the Sierra update at my Mail settings.
At the moment I'm resending these emails to myself – just to get rid of large attachments!
How cumbersome.
Sierra Mail - Remove Attachments doesn't work!
