Sierra Mail - Remove Attachments doesn't work!

Hello,


In macOS Sierra the Mail function "Remove Attachments" (Message menu) no longer works!


Until now, when I received emails containing many large photos I always saved the photos seperately,

then removed them from the emails.


Now when I receive such an email, the photos are no longer displayed as attachments,

and can no longer be removed.


How can this be fixed?


Many thanks.

Posted on Oct 10, 2016 2:31 AM

Reply
118 replies

Oct 30, 2016 6:17 AM in response to tygb

Thanks for looking around, but I want to continue removing attachments within Mail.


(I'm sure there are ways to find the attachments deep in Mail's database and delete the files there, but then I would not get these little inserted notes in the concerned emails about which attachments (e.g. file names identifying photos) have been removed.)

Oct 30, 2016 8:26 AM in response to coxorange

Here is the link : Mail for Mac: Free up storage space for an email account

For POP accounts, reduce the amount of time that copies of messages and attachments remain on the mail server before being removed. Choose Mail > Preferences, click Accounts, select the account, click Advanced, then choose a different option from the pop-up menu below “Remove copy from server after retrieving a message.”

Oct 30, 2016 8:49 AM in response to tygb

tygb wrote:

Here is the link : Mail for Mac: Free up storage space for an email account

For POP accounts, reduce the amount of time that copies of messages and attachments remain on the mail server before being removed. Choose Mail > Preferences, click Accounts, select the account, click Advanced, then choose a different option from the pop-up menu below “Remove copy from server after retrieving a message.”


Thanks for trying to help, but I'm afraid this doesn't help with my problem.

Nov 5, 2016 9:56 AM in response to coxorange

Hi, I have updated to 10.12.1 - sorry but it did not help. I also have both Imap and POP accounts, when googling to see if I could get any help, mostly they seemed to recommend using only Imap accounts. That would be fine with only one user but is not the best solution if 3 different people are using your 3 connected computers at work. Today however for no reason that I can understand the delete attachment was active for all my messages in my sent folder and I was able to remove them. I have made absolutely no changes so I fail to understand why deleting suddenly worked. I tried moving some saved messages with their attachments back into the sent folder but it didn't work unfortunately. would be really interested to know if the same happens to you.

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Sierra Mail - Remove Attachments doesn't work!

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