Sierra Mail - Remove Attachments doesn't work!

Question

coxorange Author

Level 1

98 points

Sierra Mail - Remove Attachments doesn't work!

Hello,

In macOS Sierra the Mail function "Remove Attachments" (Message menu) no longer works!

Until now, when I received emails containing many large photos I always saved the photos seperately,

then removed them from the emails.

Now when I receive such an email, the photos are no longer displayed as attachments,

and can no longer be removed.

How can this be fixed?

Many thanks.

Posted on Oct 10, 2016 2:31 AM

Reply

Answer 1

annabelle

Level 3

623 points

Jul 22, 2017 11:42 AM in response to coxorange

Editing with TexEdit the .emlx file in the directory /Users/Username/Library/Mail/V4/Mailboxes

seems to be the only way to remove attachments from any email so far.

Just be aware that in doing this you need to know what you are doing

it's not for beginners or you could end up ruining everything: do a backup and experiment it first on one email you don't care, like have someone send you an email with a small attachment.

Open the email, delete just the attachment below your message, save it, close Mail, re-launch Mail, and the attachment has gone.

I discovered that finding the .emlx file it's easier than it seems:

1) Quit Mail and open the folder V4 in /Users/Username/Library/Mail/V4/

2) write in the search field the Subject of the email you are looking for:

magically the email appears with the name of the sender or the senders if you have more than one email

with the same words. Choose the one you were looking for

3) drag the email on TexEdit

4) find the attachment : it will look like garbled text- something like

/9j/4UcWRXhpZgAATU0AKgAAAAgACwEPAAIAAAAGAAAAkgEQAAIAAAAPAAAA

mAESAAMAAAABAAEAmAESAAMAAAABAAEAmAESAAMAAAABAAEA

It will be very long, depending how big is the attachment

5) Select it all but stop before you get to something similar to

--Apple-Mail-CA458EBA-4B87-4995-8B30-3FC1A217

Content-Type: text/plain;

charset=us-ascii

Content-Transfer-Encoding: 7bit

5) delete your selection and restart Mail

Your email is clean of any attachment.

Reply

Answer 2

coxorange Author

Level 1

98 points

Sep 22, 2017 2:56 AM in response to coxorange

coxorange wrote:

... don't understand why you also filtered for received mails with a file size bigger than X?

OK – obviously because there are too many small mails with attachments listed.

But how did you specify this in the settings? I can't filter by size:

File size is no option here. What did you do? Thanks again.

Reply

Answer 3

annabelle

Level 3

623 points

Dec 24, 2017 11:15 AM in response to annabelle

There is one more folder that needs to be cleaned

Just open Mail Downloads -see picture for path

Once there you can delete all folders with no regrets:

everytime you open any attachment you received, Mail creates

a new folder inside of Mail Downloads, with unreadable names like this:

8BF381A3-80CA-4D68-BC71-31DAB1BE246B.

A lot of space wasted, but easy to clean time to time

Happy Holidays!

Reply

Answer 4

SiHancox

Level 5

4,953 points

Jan 11, 2017 3:21 PM in response to coxorange

Doesn't help but I'm also seeing this issue and only on the POP account - basically sent mail from either POP or IMAP still show the Paperclip and therefore the menu bar option to remove attachments is active - but Inbox for POP has no clip and the option to remove attachments is greyed out, IMAP Inbox is still ok and shows the clip.

Looking back through the POP Inbox it appears this issue started Sept/Oct 2016, prior to that I still have the clip on any mail that has attachments, and the ability to remove from the menu bar.

This is another post regarding same issue OS Sierra Mail not showing Paper Clip icon for Attachments

I've reported via Apple Bug Reporter but have not had a response yet, but if others have also done this would expect mine to be cancelled as a duplicate (Case number 29964955).

Reply

Answer 5

SiHancox

Level 5

4,953 points

Jan 16, 2017 5:48 AM in response to Bruce 55

Bruce 55 wrote:

Complain to apple?

How does one do that really?

I have filled out the report at the link further up the thread as I am sure many have also but really are they going to listen.

You could try and sign up to "Apple Bug Reporting" https://developer.apple.com/bug-reporting/ - not sure if non developers can access (a part of the site) or not, but you just enter your Apple ID and password so it's worth a try.

But would advise if you are able to access to follow the guides/rules, report only the facts with as much supporting info as possible (screen shots, list of steps leading to the issue, os and app version, log files if requested etc) - and it goes without saying "no complaining".

Reply

Answer 6

Bruce 55

Level 1

8 points

Jan 16, 2017 2:28 PM in response to SiHancox

I have ,as stated in my post, reported this to the link on page 3 of this thread http://www.apple.com/feedback/macosx.html in an appropriate manner and I will attempt to also report as a bug per your suggestion however it is time for a little complaint as well. Too often software developers in the name of updating product ruin perfectly good work flows and systems and in later years of Mac operating systems this seems to be more common. In years past you could alwyas look forward to updating your OS and do so with confidence but now not the case.

I waited quiet some time before updating to Sierra searching the forums for reported problems and solutions before I upgraded but unfortunately I missed this one and it is a deal breaker for me.

Reply

Answer 7

750 H2C

Level 1

66 points

Feb 6, 2017 3:55 AM in response to 750 H2C

I can confirm, after close to a month, that removing my HTML signature took care of all my problems related to removing attachments from messages, both incoming and outgoing.

In one of the other threads discussing this topic, a brilliant forum user found out that one of the subproblems had something to do with content encoding. For a while, I used a manual tweak to edit messages in Text Edit to make them behave correctly, which worked just fine. So to me, there seems to be a plausible connection between content encoding and the use of HTML signatures, and I'm happy to be safe for the moment. 🙂

But I also realise that my problem situation might be totally unique, and that my solution is not valid for anyone else. Mail is apparently a melting pot of all kinds of bugs and messy code.

Reply

Answer 8

coxorange Author

Level 1

98 points

Jul 23, 2017 2:13 PM in response to annabelle

Hi Annabelle,

Thanks, I tried it, I found something like the following (see below).

What exactly should I remove?

BTW: I would like to have a note in the document mentioning the name of the attached file

which had been removed, just like Mail did it until it stopped working.

Thanks again!

[...]

X-Mailer: Apple Mail (2.3273)

--Apple-Mail=_5143F4D3-D45B-4524-A98E-48719A95C8DB

Content-Transfer-Encoding: 7bit

Content-Type: text/plain;

charset=us-ascii

line 1 before jpg

line2 after jpg

--Apple-Mail=_5143F4D3-D45B-4524-A98E-48719A95C8DB

Content-Type: multipart/related;

type="text/html";

boundary="Apple-Mail=_AD31BC74-A15D-49FA-BB90-866238C13EDA"

--Apple-Mail=_AD31BC74-A15D-49FA-BB90-866238C13EDA

Content-Transfer-Encoding: 7bit

Content-Type: text/html;

charset=us-ascii

<html><head><meta http-equiv="Content-Type" content="text/html charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">line 1 before jpg<div class=""><img apple-inline="yes" id="3F51D9B1-75A7-44D7-8E45-0030B4E92413" src="cid:F4CCD32C-5114-4CF1-94F0-A37AF663DC20@home.gateway" class=""></div><div class="">line2 after jpg</div><div class=""><br class=""></div></body></html>

--Apple-Mail=_AD31BC74-A15D-49FA-BB90-866238C13EDA

Content-Transfer-Encoding: base64

Content-Disposition: inline;

filename=test.jpg

Content-Type: image/jpeg;

x-unix-mode=0644;

name="test.jpg"

Content-Id: <F4CCD32C-5114-4CF1-94F0-A37AF663DC20@home.gateway>

/9j/4AAQSkZJRgABAQAASABIAAD/4QCARXhpZgAATU0AKgAAAAgABQESAAMAAAABAAEAAAEaAAUA

AAABAAAASgEbAAUAAAABAAAAUgEoAAMAAAABAAIAAIdpAAQAAAABAAAAWgAAAAAAAABIAAAAAQAA

AEgAAAABAAKgAgAEAAAAAQAAACigAwAEAAAAAQAAACgAAAAA/+EJIWh0dHA6Ly9ucy5hZG9iZS5j

b20veGFwLzEuMC8APD94cGFja2V0IGJlZ2luPSLvu78iIGlkPSJXNU0wTXBDZWhpSHpyZVN6TlRj

emtjOWQiPz4gPHg6eG1wbWV0YSB4bWxuczp4PSJhZG9iZTpuczptZXRhLyIgeDp4bXB0az0iWE1Q

IENvcmUgNS40LjAiPiA8cmRmOlJERiB4bWxuczpyZGY9Imh0dHA6Ly93d3cudzMub3JnLzE5OTkv

MDIvMjItcmRmLXN5bnRheC1ucyMiPiA8cmRmOkRlc2NyaXB0aW9uIHJkZjphYm91dD0iIi8+IDwv

cmRmOlJERj4gPC94OnhtcG1ldGE+ICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAg

ICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAg

ICAgICAgICAgICAgICAgICAgPD94cGFja2V0IGVuZD0idyI/PgD/7QA4UGhvdG9zaG9wIDMuMAA4

QklNBAQAAAAAAAA4QklNBCUAAAAAABDUHYzZjwCyBOmACZjs+EJ+/+ILXElDQ19QUk9GSUxFAAEB

AAALTGFwcGwCEAAAbW50clJHQiBYWVogB+EAAwAfAAIAEAAGYWNzcEFQUEwAAAAAQVBQTAAAAAAA

AAAAAAAAAAAAAAAAAPbWAAEAAAAA0y1hcHBsAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAARZGVzYwAAAVAAAAA4Y3BydAAAAYgAAABUd3RwdAAAAdwAAAAUclhZ

WgAAAfAAAAAUZ1hZWgAAAgQAAAAUYlhZWgAAAhgAAAAUclRSQwAAAiwAAAgMYWFyZwAACjgAAAAg

dmNndAAAClgAAAAwbmRpbgAACogAAAA+Y2hhZAAACsgAAAAsZmx1eAAACvQAAAAwbW1vZAAACyQA

AAAoYlRSQwAAAiwAAAgMZ1RSQwAAAiwAAAgMYWFiZwAACjgAAAAgYWFnZwAACjgAAAAgbWx1YwAA

AAAAAAABAAAADGVuVVMAAAAaAAAAHABmAC4AbAB1AHgAIABwAHIAbwBmAGkAbABlAABtbHVjAAAA

AAAAAAEAAAAMZW5VUwAAADgAAAAcAEMAbwBwAHkAcgBpAGcAaAB0ACAARgAuAGwAdQB4ACAAUwBv

AGYAdAB3AGEAcgBlACAATABMAENYWVogAAAAAAAA8xYAAQAAAAEWylhZWiAAAAAAAACDhwAAPan/

//+7WFlaIAAAAAAAAEvlAACz7wAACt1YWVogAAAAAAAAJ2oAAA5oAADIlWN1cnYAAAAAAAAEAAAA

AAUACgAPABQAGQAeACMAKAAtADIANgA7AEAARQBKAE8AVABZAF4AYwBoAG0AcgB3AHwAgQCGAIsA

kACVAJoAnwCjAKgArQCyALcAvADBAMYAywDQANUA2wDgAOUA6wDwAPYA+wEBAQcBDQETARkBHwEl

ASsBMgE4AT4BRQFMAVIBWQFgAWcBbgF1AXwBgwGLAZIBmgGhAakBsQG5AcEByQHRAdkB4QHpAfIB

+gIDAgwCFAIdAiYCLwI4AkECSwJUAl0CZwJxAnoChAKOApgCogKsArYCwQLLAtUC4ALrAvUDAAML

AxYDIQMtAzgDQwNPA1oDZgNyA34DigOWA6IDrgO6A8cD0wPgA+wD+QQGBBMEIAQtBDsESARVBGME

cQR+BIwEmgSoBLYExATTBOEE8AT+BQ0FHAUrBToFSQVYBWcFdwWGBZYFpgW1BcUF1QXlBfYGBgYW

BicGNwZIBlkGagZ7BowGnQavBsAG0QbjBvUHBwcZBysHPQdPB2EHdAeGB5kHrAe/B9IH5Qf4CAsI

HwgyCEYIWghuCIIIlgiqCL4I0gjnCPsJEAklCToJTwlkCXkJjwmkCboJzwnlCfsKEQonCj0KVApq

CoEKmAquCsUK3ArzCwsLIgs5C1ELaQuAC5gLsAvIC+EL+QwSDCoMQwxcDHUMjgynDMAM2QzzDQ0N

Jg1ADVoNdA2ODakNww3eDfgOEw4uDkkOZA5/DpsOtg7SDu4PCQ8lD0EPXg96D5YPsw/PD+wQCRAm

EEMQYRB+EJsQuRDXEPURExExEU8RbRGMEaoRyRHoEgcSJhJFEmQShBKjEsMS4xMDEyMTQxNjE4MT

pBPFE+UUBhQnFEkUahSLFK0UzhTwFRIVNBVWFXgVmxW9FeAWAxYmFkkWbBaPFrIW1hb6Fx0XQRdl

F4kXrhfSF/cYGxhAGGUYihivGNUY+hkgGUUZaxmRGbcZ3RoEGioaURp3Gp4axRrsGxQbOxtjG4ob

shvaHAIcKhxSHHscoxzMHPUdHh1HHXAdmR3DHeweFh5AHmoelB6+HukfEx8+H2kflB+/H+ogFSBB

IGwgmCDEIPAhHCFIIXUhoSHOIfsiJyJVIoIiryLdIwojOCNmI5QjwiPwJB8kTSR8JKsk2iUJJTgl

aCWXJccl9yYnJlcmhya3JugnGCdJJ3onqyfcKA0oPyhxKKIo1CkGKTgpaymdKdAqAio1KmgqmyrP

KwIrNitpK50r0SwFLDksbiyiLNctDC1BLXYtqy3hLhYuTC6CLrcu7i8kL1ovkS/HL/4wNTBsMKQw

2zESMUoxgjG6MfIyKjJjMpsy1DMNM0YzfzO4M/E0KzRlNJ402DUTNU01hzXCNf02NzZyNq426Tck

N2A3nDfXOBQ4UDiMOMg5BTlCOX85vDn5OjY6dDqyOu87LTtrO6o76DwnPGU8pDzjPSI9YT2hPeA+

ID5gPqA+4D8hP2E/oj/iQCNAZECmQOdBKUFqQaxB7kIwQnJCtUL3QzpDfUPARANER0SKRM5FEkVV

RZpF3kYiRmdGq0bwRzVHe0fASAVIS0iRSNdJHUljSalJ8Eo3Sn1KxEsMS1NLmkviTCpMcky6TQJN

Sk2TTdxOJU5uTrdPAE9JT5NP3VAnUHFQu1EGUVBRm1HmUjFSfFLHUxNTX1OqU/ZUQlSPVNtVKFV1

VcJWD1ZcVqlW91dEV5JX4FgvWH1Yy1kaWWlZuFoHWlZaplr1W0VblVvlXDVchlzWXSddeF3JXhpe

bF69Xw9fYV+zYAVgV2CqYPxhT2GiYfViSWKcYvBjQ2OXY+tkQGSUZOllPWWSZedmPWaSZuhnPWeT

Z+loP2iWaOxpQ2maafFqSGqfavdrT2una/9sV2yvbQhtYG25bhJua27Ebx5veG/RcCtwhnDgcTpx

lXHwcktypnMBc11zuHQUdHB0zHUodYV14XY+dpt2+HdWd7N4EXhueMx5KnmJeed6RnqlewR7Y3vC

fCF8gXzhfUF9oX4BfmJ+wn8jf4R/5YBHgKiBCoFrgc2CMIKSgvSDV4O6hB2EgITjhUeFq4YOhnKG

14c7h5+IBIhpiM6JM4mZif6KZIrKizCLlov8jGOMyo0xjZiN/45mjs6PNo+ekAaQbpDWkT+RqJIR

knqS45NNk7aUIJSKlPSVX5XJljSWn5cKl3WX4JhMmLiZJJmQmfyaaJrVm0Kbr5wcnImc951kndKe

QJ6unx2fi5/6oGmg2KFHobaiJqKWowajdqPmpFakx6U4pammGqaLpv2nbqfgqFKoxKk3qamqHKqP

qwKrdavprFys0K1ErbiuLa6hrxavi7AAsHWw6rFgsdayS7LCszizrrQltJy1E7WKtgG2ebbwt2i3

4LhZuNG5SrnCuju6tbsuu6e8IbybvRW9j74KvoS+/796v/XAcMDswWfB48JfwtvDWMPUxFHEzsVL

xcjGRsbDx0HHv8g9yLzJOsm5yjjKt8s2y7bMNcy1zTXNtc42zrbPN8+40DnQutE80b7SP9LB00TT

xtRJ1MvVTtXR1lXW2Ndc1+DYZNjo2WzZ8dp22vvbgNwF3IrdEN2W3hzeot8p36/gNuC94UThzOJT

4tvjY+Pr5HPk/OWE5g3mlucf56noMui86Ubp0Opb6uXrcOv77IbtEe2c7ijutO9A78zwWPDl8XLx

//KM8xnzp/Q09ML1UPXe9m32+/eK+Bn4qPk4+cf6V/rn+3f8B/yY/Sn9uv5L/tz/bf//cGFyYQAA

AAAAAwAAAAJmZgAA8qcAAA1ZAAAT0AAACg52Y2d0AAAAAAAAAAEAAQAAAAAAAAABAAAAAQAAAAAA

AAAA5jIAAQAAAAAAAAAAzzhuZGluAAAAAAAAADYAAK4AAABSAAAAQ8AAALDAAAAmQAAADYAAAFAA

AABUQAACMzMAAjMzAAIzMwAAAAAAAAAAc2YzMgAAAAAAAQxyAAAF+P//8x0AAAe6AAD9cv//+53/

//2kAAAD2QAAwHF2Y2d0AAAAAAAAAAEAAQAAAAAAAAABAAAAAQAAAAAAAAABAAAAAQAAAAAAAAAB

AABtbW9kAAAAAAAABhAAAK4HuuRIZ9G6L4AAAAAAAAAAAAAAAAAAAAAA/8AAEQgAKAAoAwEiAAIR

AQMRAf/EAB8AAAEFAQEBAQEBAAAAAAAAAAABAgMEBQYHCAkKC//EALUQAAIBAwMCBAMFBQQEAAAB

fQECAwAEEQUSITFBBhNRYQcicRQygZGhCCNCscEVUtHwJDNicoIJChYXGBkaJSYnKCkqNDU2Nzg5

OkNERUZHSElKU1RVVldYWVpjZGVmZ2hpanN0dXZ3eHl6g4SFhoeIiYqSk5SVlpeYmZqio6Slpqeo

qaqys7S1tre4ubrCw8TFxsfIycrS09TV1tfY2drh4uPk5ebn6Onq8fLz9PX29/j5+v/EAB8BAAMB

AQEBAQEBAQEAAAAAAAABAgMEBQYHCAkKC//EALURAAIBAgQEAwQHBQQEAAECdwABAgMRBAUhMQYS

QVEHYXETIjKBCBRCkaGxwQkjM1LwFWJy0QoWJDThJfEXGBkaJicoKSo1Njc4OTpDREVGR0hJSlNU

VVZXWFlaY2RlZmdoaWpzdHV2d3h5eoKDhIWGh4iJipKTlJWWl5iZmqKjpKWmp6ipqrKztLW2t7i5

usLDxMXGx8jJytLT1NXW19jZ2uLj5OXm5+jp6vLz9PX29/j5+v/bAEMAHBwcHBwcMBwcMEQwMDBE

XERERERcdFxcXFxcdIx0dHR0dHSMjIyMjIyMjKioqKioqMTExMTE3Nzc3Nzc3Nzc3P/bAEMBIiQk

ODQ4YDQ0YOacgJzm5ubm5ubm5ubm5ubm5ubm5ubm5ubm5ubm5ubm5ubm5ubm5ubm5ubm5ubm5ubm

5ubm5v/dAAQAA//aAAwDAQACEQMRAD8Aws0Kpdtq9TTK2kRIok8xTjHNRKVioxuzNa2kWYQtgE+/

FRyxNC218fhWqHiG4HO7t/8AXp0flnC/eJqec2lSsnYw6KkmXZKy9OajrQwP/9DCxXQPdKRgxgj3

zWJEhkkVAcZPX0rVE0jytI77VKnCE9scH8aiSuJoQ3SZJEa8e9Si8TdwiZ/Ws4MOSecYrY+3WsPE

Az9BioSuVJaLUwb1xJcM4xzjp9KqYqedt0zMOATmoa1Wwkf/0caORo3DrjI9aVpWdix6moxS0gHC

RgCB3pPMakptFgBjuOTTcUtFAH//2Q==

--Apple-Mail=_AD31BC74-A15D-49FA-BB90-866238C13EDA--

--Apple-Mail=_5143F4D3-D45B-4524-A98E-48719A95C8DB--

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>color</key>

<key>date-received</key>

<key>flags</key>

<key>remote-id</key>

</dict>

</plist>

Reply

Answer 9

coxorange Author

Level 1

98 points

Jul 24, 2017 8:41 AM in response to annabelle

Thank you, I tried it.

1. After only deleting the section the jpg was still displayed.

2. After deleting the four lines referring to the image too, there was still an attachment icon in the mail, but clicking on it didn't open anything.

3. After removing the entire section beginning with ---Apple-Mail (which had included the 4 lines) there was only a little missing-image image displayed.

4. I had difficulties adding the note describing which file had been manually removed.

Even though I had added it in the text area, it is not displayed in the mail.

Probably it would be required to edit the "text length info" somewhere in the mail?

This makes it unusable for me, because I need the reference to the image file's name (which I store separately in image libraries).

5. For someone who doesn't care and wants to use this method: It does not yet actually remove the image which is still somewhere in the V4 folder. If you want to remove attachments to save space, it wouldn't make sense without removing the image file too manually.

I've just updated to the new macOS Sierra version 10.12.6 and checked if the "Remove Attachments" problem had been resolved, but NO! Still not. Please everybody, report your feedback about this nuisance AGAIN to Apple - Feedback - Mail - Apple - maybe it helps.

Reply

Answer 10

750 H2C

Level 1

66 points

Jan 11, 2017 8:54 AM in response to coxorange

I've had problems with the Remove Attachments command for years. Slight variations over time, but always some defect. Either the command has been greyed out, or it hasn't had any effect, or it has corrupted the email messages beyond recognition. All variations have been covered in different threads in this forum.

Today, with Sierra, the command mostly works but I'm very often left with a tiny attachment consisting of a text file saying that the attachment has been removed (thanks, great info). In some cases, the command won't bite and I can't get rid of the attachment.

Now I've stumbled on something that might shed some light over this murky business. I've had an HTML signature for many years. Now I've replaced it with a text-only version. And: after that I've had no trouble with the Remove Attachments command. Let's see if this nice situation prevails. Probably not.

Reply

Answer 11

coxorange Author

Level 1

98 points

Jan 11, 2017 12:57 PM in response to 750 H2C

Hi

750 H2C wrote:

I've had problems with the Remove Attachments command for years. Slight variations over time, but always some defect. Either the command has been greyed out, or it hasn't had any effect, or it has corrupted the email messages beyond recognition. All variations have been covered in different threads in this forum.

I had only reported regarding POP accounts. Which type did you use?

There were issues with Yosemite (yes, even with corruptions!),

but for me all had been resolved with El Capitan! ... until now... 😕

Today, with Sierra, the command mostly works but I'm very often left with a tiny attachment consisting of a text file saying that the attachment has been removed (thanks, great info). In some cases, the command won't bite and I can't get rid of the attachment.

Makes sense for me (as long as I can use it with copies in the Sent folder):

Double-clicking on these tiny text files gives information about the file name(s) of the attachment(s) which had been removed. Maybe valuable in the future.

Now I've stumbled on something that might shed some light over this murky business. I've had an HTML signature for many years. Now I've replaced it with a text-only version. And: after that I've had no trouble with the Remove Attachments command. Let's see if this nice situation prevails. Probably not.

Please can someone else confirm that?

I wouldn't want to remove my HTML signature in vain (was a lot of work to get it right!).

Hmmm... How can the existence of a HTML signature (I'm using one - sometimes), though not used, influence if attachments of received emails arrive inline, and therefore are unremovable?

Reply

Answer 12

750 H2C

Level 1

66 points

Jan 11, 2017 11:28 PM in response to coxorange

coxorange wrote:

I had only reported regarding POP accounts. Which type did you use?

There were issues with Yosemite (yes, even with corruptions!),

but for me all had been resolved with El Capitan! ... until now... 😕

Always been on IMAP. El C was a step up, definitely, resolving the major issues. But the tiny problems left unresolved – or added – are pretty annoying too. And the irregularity of it all is probably the worst thing about it. I have filed a couple of error reports.

Reply

Answer 13

coxorange Author

Level 1

98 points

Jan 12, 2017 3:35 AM in response to SiHancox

SiHancox wrote:

Looking back through the POP Inbox it appears this issue started Sept/Oct 2016...

Probably after you've upgraded to Sierra.

I've reported via Apple Bug Reporter but have not had a response yet, but if others have also done this would expect mine to be cancelled as a duplicate (Case number 29964955).

Good! It's normal that you don't get a direct response, but they read it - and hopefully take action!

Reply

Answer 14

SiHancox

Level 5

4,953 points

Jan 12, 2017 4:37 AM in response to coxorange

Must admit only just noticed the issue, if it wasn't for a few recent posts talking about the problem would probably still be ignorant of it! - so it just goes to show how little I use the "remove attachment" function, tend to just delete the mail altogether after saving what I need.

Still, overall, quite happy with Sierra, the issues (all minor) can be counted on one hand - it's just when one gets sorted another usually pops up and it's more often than not an issue thats cropped up previously on another OS release. Why do Apple keep putting there foot in it!

Reply

Answer 15

Jan 13, 2017 10:05 AM in response to gdyson

I have been watching what you all write in the hopes someone had found an answer. I reported the problem to Apple before the last update and had hoped it would get solved but those attachments are now wasting huge amounts of space and really, who has time to resend all the messages with attachments to oneself in order to be able to remove them? Needless to say I have had no reply from Apple. I can't believe such a simple but fundamental glitch has not been sorted.😕😮

Reply