Cannot see photos in Iphone folder in Windows Explorer

Why can't I just drag and click photos from Windows Explorer anymore? I used to plug in my phone, see my photos in Windows Explorer (under my iPhone folder), and drag and drop over to my computer/external hard drive. Now the photos do not appear. What changed? This is on multiple PCs running different versions of Windows (7-10). Iphone 6s is updated.

iPhone 6s, iOS 10.0.3, null

Posted on Oct 18, 2016 2:12 PM

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Posted on Dec 25, 2017 6:42 PM

I figured out how to view the pictures. While the phone is plugged in, you have to open it up. There will be a dialogue box saying Trust This Computer/Don't Trust This Computer (it might be device, not computer, but the trust part is the important point). As soon as I tapped trust, the DCIM folder showed up in my iPhone folder in File Explorer. I now remember that Trusting the computer worked before, but didn't remember how to get to the message - simply by logging in to the home screen!!

37 replies

Nov 18, 2016 9:38 AM in response to seh0041

My solution is to connect the iPhone in an open state and with iTunes closed. Windows Explorer then shows the iPhone and Windows Photos will now import as it recognises the device. I think this is a bug/security feature in a recent version of iTunes it used to be OK a few months ago. If iTunes is already running from a previous Sync then my iPhone is only visible to iTunes, also the same if my iPhone is not open. This is weird and annoying, but not as bad as some solutions where people switch between driver software for Syncing and importing photos.

Jan 30, 2018 2:19 PM in response to charl zero

I’m only reading these forums because my work made me swap my galaxy for an iPhone. If you seriously think that this is a Microsoft problem you should ask yourself why you need to use a music shop app to move files around when every other phone in the world interacts with Windows Explorer like an extra drive. If you’re reading this I’m actually surprised because I’d expect this kind of off message thought to be moderated out.

Nov 6, 2016 5:27 AM in response to seh0041

iphone7 doing the same thing; for the last 100 yrs i plugged my phone (any make/model) into laptop(Win OS) and in windows explorer i'd watch a folder appear. i just drove across america, have 20,000 pics, was to sit down today to process and ...... Can't plug & play with a $750 device?

how do i drag/drop photos off the iphone7 and to my Win7 OS laptop?

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Cannot see photos in Iphone folder in Windows Explorer

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