Cannot see photos in Iphone folder in Windows Explorer

Why can't I just drag and click photos from Windows Explorer anymore? I used to plug in my phone, see my photos in Windows Explorer (under my iPhone folder), and drag and drop over to my computer/external hard drive. Now the photos do not appear. What changed? This is on multiple PCs running different versions of Windows (7-10). Iphone 6s is updated.

iPhone 6s, iOS 10.0.3, null

Posted on Oct 18, 2016 2:12 PM

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Posted on Oct 14, 2017 9:51 AM

Just ran into same (and frustrating) problem... Running Win7 64 bit system and got it solved. I hope...


Work around I found is:

Plug in iPhone (mine's a 6), and Windows Auto Play window should pop up. When it does, select Import pictures and videos (NOT open device to view files). Another window will open up showing import progress. After doing this I was able to open Windows Explorer and see my iPhone's internal storage, specifically the DCIM folder where photos are stored. I was just selecting "open device to view files" originally and this did not work. I could see "Owner's iPhone" and "Internal Storage" below it in the explorer tree, but when I clicked on "Internal Storage", nothing would show up in the viewing pane. Selecting the import option when plugging in my iPhone seems to have solved the problem. Hope this helps...

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Cannot see photos in Iphone folder in Windows Explorer

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