iPhone 7 Audio Jack Adapter Issues

Hi

When using electronic accessories with your iPhone, ensure that they are either genuine Apple products or that they have been certified as Made for iPhone under the MFi program. Certified items come with the "Made for iPhone" logo on them and/or on their packaging.

Using uncertified or counterfeit accessories may damage your iPhone and/or adversely affect operation. Apple's warranty does not cover damage caused by use with a third party product that does not meet Apple's specifications.

More information:

About iPhone, iPad, and iPod accessories - Apple Support

Identify counterfeit or uncertified Lightning connector accessories - Apple Support

Anyone else getting this after 10.3.1 update? I can't play music in my car with the adapter anymore. :(

trinidad2 wrote:

Thank you for your feedback Jonathan but I haven't been able to find a Certified 2-in-1-Lightning-to-3.5mm-Audio-Adapter anywhere. I even looked on the apple website ...

You may wish to consider the Belkin Lightning Audio + Charge Rockstar.

The adapter enables Lightning Audio for phone conversations and charging your iPhone simultaneously. It is also compatible with the Apple Lightning to 3.5 mm Headphone Jack Adapter, for use with headphones with a 3.5mm jack plug.

The adapter is available, for example, from the US Apple Online Store:

http://www.apple.com/shop/product/HKKP2ZM/A/belkin-lightning-audio-charge-rockst ar

**** Apple - no answer to this still

I am have same issue how did you fix it?

This is a user-to-user technical support site. You won't get an answer from Apple here.

Yes the iPhone 7 is definitely a great product, but the only issue I found was the problem of not being able to charge while listening to music, which thankfully was a quick solution with the Aokin 2 in 1 adapter.

I had no idea a product like this existed so when I found it I quickly jumped on it and found that it works great! I did my research and Aokin looks like the place to go for these things. I've been using mine now for over a month with no problems.

You're able to get one on here: https://myaokin.com/

If you guys have any questions let me know! I'm happy to help where I can 🙂

I have the same issue. At first, I thought it was the aux input in my car. This issue only occurs when my iPhone 7 is plugged in and I'm using either one of my two 3.5mm to lightning cables. It doesn't happen when I use my iPod Classic or iPod Touch so I am confident that the problem isn't the aux input receiver in the car. Also, when I use my iPhone 7 in my other car which has Apple Carplay, I don't have any problem. So, I don't believe that the iPhone 7 itself is bad or broken. I think that there is a small microchip within the audio cables themselves or the iPhone is sensing the cable resistance. Either way, the phone can sense that the cables are not within "approved" specs. I updated my iPhone yesterday and for the first time now I am getting a popup message that there is an unusable device connected to the phone when I use either of my two audio cables.

Same exact problem here. I have tried everything but nothing fixes it. The problem is not with the "aux" cable or system. It works fine with my android and DVD player. I it's just like the thing stopped working with the phone all of a sudden. Out of answers..

I'm facing the same problem with my iPhone 7 plus adaptor, however I noticed that the adaptor becomes hot whenever the adaptor stops working, and I also noticed that this issue only happens when I connect the phone to my car's aux while it doesn't happen when connecting the phone to my headphones, I guess that the car's speaker require some more current or power from the adaptor in order to work and the adaptor gets overloaded and disconnects... this is the only guess I have so far.

With the adapter, I have the same static/music/static/music thing happening. Beyond annoying. I called Apple, they wanted me to take the iPhone 7 in to the Apple Store after some of their no-brainer trouble-shooting didn't work.

With their tech on the phone I used various combinations involving three different auxiliary cords, two different iPhone 7s, two different adapters, and two different vehicles - and each time - it yielded the same static issues.

So now with a dumbfounded tech he's goes into the whole "well I'm developing a case number for you and thank you for helping Apple learn to improve their products". In reality, I helped them make more money as they try to strong arm basic cords THAT WORK from the market.

I get that even with my OEM cord and power brick! Apple really needs to fix their own hardware and software. I'm using OEM products and yet I still get those errors.

About the headphones. This is weird. I used Samsung earbuds because I like the sound and they are comfortable. Not like the horrible earpods that keep falling out of my ears. But alas, I can't use those earbuds because of the static. But get this, I bought a cheap no name pair of headphones for my ps4 controller and they work with the Apple adapter! What?!

Samsung legit earbuds no, but cheap imitation no name headphones yes. Talk about strange.

I just downloaded the software update this morning for my iPhone 7- and right afterwards experienced the same issue. The device (my non apple lightning audio converter) was flagged as "this device is not supported." I am convinced it was in the software update that I just installed. I wish apple would rectify this as I can no longer listen to music/content through my car speakers. Very frustrating.

Update: I noticed that after I reduced the bass in the settings of the car's speakers and after I lower the volume from the iPhone then this problem doesn't occur and noticed that the adapter doesn't get hot. This clearly shows that the problem is with the adapter and has nothing to do with the software version.

Same exact problem here. No problem with adapter/aux when playing music in car. Update happened, now the music won't stay on longer than a few seconds before "device is not supported" message appears. Playing music in my car is everything! I hate this!!