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Why Wacom tablets do not work properly on Sierra

Since i updated to Sierra i been experimenting problems with my Wacom tablets, Adobe CC, C4D and other stuff and. I been using multiple Wacom tablets -- ,( Intuos, Intuos pro 4 Medium, Bamboo and Cintiqs), and with all of them is very difficult to click and sometimes i just double click or select everything which is very annoying.

I tried also to uninstall other drivers that could be causing problems, installing the wacom drivers several times and also almost past versions, using first aid and rebooting with cmd alt PR, but nothing of this steps worked.

Do anybody have an idea whats wrong?

MacBook Pro with Retina display, iOS 10.0.3

Posted on Oct 19, 2016 3:29 AM

Top-ranking reply

sevdestruct

Level 1

9 points

Posted on Mar 13, 2017 10:30 AM

This is the only thing that has helped. System Preferences > Accessibility > Mouse/Trackpad: Set Double Click Speed slider all the way to Fast.

I was going insane for so long before.. randomly opening files, making mistakes in design files. Wacom only offered rolling drivers back which no longer worked. Changing this Accessibility setting seems to work. I guess Apple thought they were helping people double click more easily (never had a problem with that) which made tablet pen's sensitive input register as multiple clicks! Ugh. Thanks, Apple…

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30 replies

OGELTHORPE

Level 9

57,317 points

Oct 19, 2016 4:42 AM in response to Luis Uribe 88

Check with the vendor and see if they have addressed this problem with the new OSX. There was a similar problem with Wacom hardware when El Capitan was introduced.

Ciao.

hatched

Level 1

11 points

Oct 19, 2016 12:15 PM in response to Luis Uribe 88

I have the same issue with all my macs using intros 3 tablets, just got of the phone with Wacom support, they are aware of this 'double clicking in Sierra' issue. They emailed me with the following response, about to give it a go...

follow these steps in order to install the correct Wacom driver in your system:

Make sure that the tablet is not connected to the computer.
From the desktop go to the "Go" -> "Applications" and there if you find the Wacom folder listed, open the "Wacom Tablet Utility" and click on the bottom "Remove" button
Restart the computer
Download and install the last driver here: http://cdn.wacom.com/u/productsupport/drivers/mac/professional/WacomTablet_6.3.1 5-2.dmg
Restart the computer again
When the system is fully loaded again, connect the tablet to the computer and see if everything is working

Oct 19, 2016 12:17 PM in response to hatched

Hey Hatched i got a mail from Wacom with same instructions, i already tried to manually search and delete all wacom old drivers, and installed an older version that they said was more stable but still it does not work, i hope they release a new update to sierra fixing all this incompatibilities soon. I need to get back to work normally.

Oct 26, 2016 1:23 PM in response to hatched

I had the same issue and followed these instructions. It worked for me, for now — fingers crossed it sticks.

15" retina MacBook Pro

macOS Sierra 10.12.1

Wacom Intuos 4 tablet

StuartH

Level 1

63 points

Jan 15, 2017 10:07 AM in response to Luis Uribe 88

I've been having issues with these drivers too. The latest 6.3.20 driver doesn't register my Intuos 5 until after I have logged in.

Going back to the 6.3.15 driver fixed the problems.

Feb 16, 2017 1:36 PM in response to katiebb

I believe the double click setting is under accessibility, not mouse under system prefs. I set mine to about 75% and things seem better.

bkz310

Level 1

4 points

Feb 21, 2017 1:26 PM in response to mordaskyt

THANK YOU for posting this; fixed my problem!! 🙂 Had been on with Wacom tech support for 2 days trying to get this fixed...

imagen

Level 1

4 points

Mar 24, 2017 3:13 AM in response to sevdestruct

Try this one out, folks! It gave instant relief overhere and the end to a half year long issue!
Even the latest Wacom Drivers didn't provide a solution. So Thx!

Apr 5, 2017 2:00 PM in response to sevdestruct

thanks so much, the problem was driving me insane, reinstalling the drivers didn't help, this did. Thanks a lot!

Apr 22, 2017 11:25 AM in response to Luis Uribe 88

I have the same issue with my two Wacom tablets. The only solution for me was to downgrade back to El Capitan.

As usually Apple's latest updates full of surprises.

Jul 4, 2017 4:55 PM in response to Luis Uribe 88

I still have the problem, reintalled the driver and nothing, anything else? wacom ptk 640 on a powerbook it does work in mi imac

Jul 8, 2017 11:13 AM in response to Luis Uribe 88

Well the only solution is to uninstall Wacom driver, create a new user and install the driver as a new user and it worked. Funny I doesn't work in the old user 😦

Aug 29, 2017 9:06 PM in response to Luis Uribe 88

Totally frustrating. I keep installing and rebooting my Mac. Tried everyone's advice. Frustrating

Aug 29, 2017 9:12 PM in response to jazzybeat

I am not downgrading. Sierra is working great for me.

Sep 7, 2017 4:59 AM in response to Dave Mauriello

That's great news, Dave

Why Wacom tablets do not work properly on Sierra