Apple Security Virus Alert Warning Scam

I was on safari looking at road bike accessories when a pop up came up and told me that that a virus corrupted my phone making pictures, banking and social media funtions compromised and i need to call this number 1-844-423-2464 claiming Apple Support to fix the problem.


Talking to the guy, he told me that I needed to buy a protection or an anti virus program to get the virus out. I asked him if I can just go to an Apple Store and let them fix the problem but he claimed that even going to Apple Store will require me to pay to get it fixed. I stood my ground saying this is not right and very unapproprite for Apple to sell and insist on making me pay for a protection which we Apple subscribers already have.


He hang the phone and moments later, my safari went back to normal.


I thought these guys were already caught when I saw on the news that hackers from other countries are preying on innocent citizens.


Watch Out!! ✌️️

[Re-Titled by Host]

iPhone 6 Plus, iOS 10.0.2

Posted on Oct 20, 2016 12:17 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 20, 2016 12:21 PM

Any and all such web browser pop-ups are scams, plain and simple. There is no way for anyone to know, just because you went to a web site, whether you have an infection or not. That same pop-up, generated by that same web site, would come up on any mobile web browser, OS X, Windows, Linux - all such pop-ups are straightup money scams or phishing for personal information. Ignore any and every single one you come across.

31 replies
Question marked as Top-ranking reply

Oct 20, 2016 12:21 PM in response to BlakeEthan83!

Any and all such web browser pop-ups are scams, plain and simple. There is no way for anyone to know, just because you went to a web site, whether you have an infection or not. That same pop-up, generated by that same web site, would come up on any mobile web browser, OS X, Windows, Linux - all such pop-ups are straightup money scams or phishing for personal information. Ignore any and every single one you come across.

Oct 17, 2017 2:22 AM in response to BlakeEthan83!

I have, for the very first time in 4 years of iPhone usage, come across this 5 minutes ago. I was on home wi-fi and was playing a game on my phone (it's called 1010). Suddenly a very loud ringing sound (like those old alarm clocks) started with a pop up "Apple: Virus detected on your phone" or something along the line. I knew it wouldn't be genuine so I closed that game.
So this can happen even if you are not browsing any web contents.

Sep 10, 2017 12:55 PM in response to BlakeEthan83!

Has happened to me several times. I curiously followed the directions to a website to download and pay for protection. I thought somehow this doesn't seem right. So I exited quickly. That was the second time it happened. Today it happened again and I though it to the wind. Rather I left that page and hoped it wouldn't pop up again. This time I checked google and found your text. It reaffirmed what I thought all along. A SCAM!!

Thank you for letting this woman know. Your times is appreciated👍-1F3FB;👍-1F3FB;👍-1F3FB;

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Security Virus Alert Warning Scam

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.