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Apple Security Virus Alert Warning Scam

I was on safari looking at road bike accessories when a pop up came up and told me that that a virus corrupted my phone making pictures, banking and social media funtions compromised and i need to call this number 1-844-423-2464 claiming Apple Support to fix the problem.


Talking to the guy, he told me that I needed to buy a protection or an anti virus program to get the virus out. I asked him if I can just go to an Apple Store and let them fix the problem but he claimed that even going to Apple Store will require me to pay to get it fixed. I stood my ground saying this is not right and very unapproprite for Apple to sell and insist on making me pay for a protection which we Apple subscribers already have.


He hang the phone and moments later, my safari went back to normal.


I thought these guys were already caught when I saw on the news that hackers from other countries are preying on innocent citizens.


Watch Out!! ✌️️

[Re-Titled by Host]

iPhone 6 Plus, iOS 10.0.2

Posted on Oct 20, 2016 12:17 PM

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Question marked as Top-ranking reply

Posted on Oct 20, 2016 12:20 PM

It's a scam. If this happens again, do not call any phone numbers.


Just in case, tap Settings > Safari then swipe down and tap Clear History & Website Data.

31 replies

Oct 20, 2016 12:48 PM in response to BlakeEthan83!

Maybe thats what happened to my phone. I was just bombarded with pop ups thinking that I was hacked and they are in control of my phone. I was trying to cancel everything but maybe they sent thousands and I cnt keep up with them.


After I told him that I would rather go to Apple, he hung up and a few moments later, my Safari was back to normal.


Thanks guys!!

Aug 6, 2017 4:52 PM in response to Lawrence Finch

I was on my IPhone 6SE and just clicked on the app (*** Weather App) and it came up I had (6) Trojan Viruses and claimed it was from Apple Support. Looked very legit...but I lost a new desk top a few months ago from being gullible so it had button to fix and make sure up-to-date software or cancel. I hit cancel but I did DELETE app but I searched on safari and was glad I didn't click to FIX. It is getting harder and harder to be able to enjoy social media with fear of these scams out there. I had gotten desktop so I would be able to see better than on my iPhone SE so I can do update for my husband who is a disabled veteran to get his re-evaluation done for increase since he has been at same percentage for over 15 yrs. I thought I would be safer on IPhone but so small to look at all his records. Well I thank God I didn't fall for the scam and they mess my phone like they did my 3 yr old desk top. So now I will save for either bigger phone, tablet, laptop or whatever but will remember to NEVER believe those SCAMMERS. Sad they take advantage of us older ppl that are not computer savvy. Just be careful ppl.

Sep 10, 2017 12:55 PM in response to BlakeEthan83!

Has happened to me several times. I curiously followed the directions to a website to download and pay for protection. I thought somehow this doesn't seem right. So I exited quickly. That was the second time it happened. Today it happened again and I though it to the wind. Rather I left that page and hoped it wouldn't pop up again. This time I checked google and found your text. It reaffirmed what I thought all along. A SCAM!!

Thank you for letting this woman know. Your times is appreciated👍-1F3FB;👍-1F3FB;👍-1F3FB;

Oct 17, 2017 2:22 AM in response to BlakeEthan83!

I have, for the very first time in 4 years of iPhone usage, come across this 5 minutes ago. I was on home wi-fi and was playing a game on my phone (it's called 1010). Suddenly a very loud ringing sound (like those old alarm clocks) started with a pop up "Apple: Virus detected on your phone" or something along the line. I knew it wouldn't be genuine so I closed that game.
So this can happen even if you are not browsing any web contents.

Oct 20, 2016 12:21 PM in response to BlakeEthan83!

Any and all such web browser pop-ups are scams, plain and simple. There is no way for anyone to know, just because you went to a web site, whether you have an infection or not. That same pop-up, generated by that same web site, would come up on any mobile web browser, OS X, Windows, Linux - all such pop-ups are straightup money scams or phishing for personal information. Ignore any and every single one you come across.

Apple Security Virus Alert Warning Scam

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