No place to enter verification code in iCloud

Hi. Reset my Apple ID password via iphone after someone overseas apparently tried to use it. Now I'm logging in on my Mac. I can enter the new password and receive the verification code on my phone, but there's no place to enter it in iCloud. It says "An Apple ID verification code is required. Type your password followed by the verification code shown on your other devices." But there's nowhere to enter the code.


So stupid! What do I do?

MacBook Air, OS X Mountain Lion (10.8.5)

Posted on Oct 20, 2016 12:34 PM

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Question marked as Top-ranking reply

Posted on Oct 20, 2016 7:24 PM

What they mean is this...


All in one string >>> passwordverificationcode


Password is 1234567aB and code is 7654, you enter 1234567aB7654

127 replies

Sep 30, 2018 8:08 PM in response to 1FunnyGirl

Tried to edit that and could not .... Here is the updated comment:

This solution does not work.
After resetting my Apple password:

When my MAC Book Pro prompts me to tell me it cannot access iCloud, I enter my password. That box goes away or changes and tells me to enter the verification code.
(not yelling here.... just highlighting)
I RECEIVE THE CODE ON MY IPHONE BUT...

THERE IS NO LONGER ANY PLACE OR BOX OR FIELD TO ENTER ANY CODE NOR PASSWORD.
I tried to access iCloud through LaunchPad, System preferences.... the same result, nowhere to type anything.
SOLUTION: After putting in the regular password, get the verification code from your phone, just hit the back button ......back to that same place where I was able to enter my regular password before I got the verification message .... and enter the entire sequence "passwordverificationcode"... using the verification code I had just received on the iPhone 1 minute prior.
Whew !!!!!

Oct 29, 2018 6:19 PM in response to HeatTay

I’m assuming you figured it out based on the date of this thread, but in case others have the same problem, this is what worked for me.


Go into preferences, select iCloud and click the button that says enter iCloud password. Enter your password. This caused a code to be sent to my phone, and the computer popped up a window indicating for me to type in my password and verification code, but did not provide anywhere to type it in. The only option was to select OK and then nothing would happen.


After you type your password, and it brings you to that prompt, click OK (which is the only option) and keep the verification code handy. Click the back button in the iCloud preferences so that it takes you back to general preferences. Click iCloud again. Now that you’re back, click the button again to enter your password, and THIS TIME enter your password and the verification code in all one string (password123456). This worked for me.

May 22, 2019 10:03 AM in response to AI20

THANK YOU AI20! Finally found the steps that worked for those using the MAC version 10.9.5. THIS is how I FINALLY got mine to work. The only correction to the step I had to do to get it to work was the following (see CAPS & BOLD text below).


Steps:

1. Click System Preferences

2. Click iCloud

3. Enter iCloud password (with no code); a notification will get sent to your iPhone or device, click ok.

4. Click left arrow -- (I DID THIS STEP AND IT TOOK ME TO THE SYSTEM PREF. MAIN SCREEN WHERE "ACCOUNT DETAILS" DOESN'T APPEAR. SO I BASICALLY STAYED IN THE iCLOUD SCREEN THAT SHOWS THE MESSAGE TO ENTER VERIFICATION CODE AND I CLICKED "ACCOUNT DETAILS" FROM THERE.)

5. Click Account Details, this will launch https://appleid.apple.com/

6. Enter credentials (iCloud username and password), another notification will get sent to your iPhone or device (this is the one you will use for the verification (password + code) -- (DO NOT USE THE CODE OBTAINED FROM THIS STEP TO ENTER IT ON THE https://appleid.apple.com VERIFICATION PROMPT SCREEN. USE IT WHEN YOU GO BACK TO iCLOUD ON SYSTEM PREF. AND THEN RETYPE YOUR PASSWORD + CODE ALL TOGETHER NO SPACES.)

7. Go back to iCloud and enter your password+code when prompted for verification password



Good luck to all encountering this issue. Love MAC but sometimes simple things get too complicated.

Aug 20, 2017 4:17 PM in response to shmana82

I FIGURED IT OUT!

"Type your password followed by the verification code shown on your other devices." Is the message you see. We insert it at the end of your password! ok duh we get this after a quick google. The answer to the question you are asking is this:


Exit the icloud preferences by clicking the go back Arrow (top left corner of pref. window), it will take you to System Preferences main menu, and then click the right arrow to go back into the icloud preference.

You now should have the ENTER PASSWORD field again instead of just the stupid message with no where to type.


Now,


Visit https://appleid.apple.com/ and sign in. You will receive a verification code on your secondary device.


Go back to icloud preferences and now insert your password followed by the verification code with no space in-between the two.


SO funny how people don't understand the question we are asking. You clearly said, there is no where to type and the guy tells you to type lol.

May 18, 2019 3:06 AM in response to Community User

For those of you who are desperate, try the back/forward arrow approach + the verification code tacked on the end of your normal password. Big thanks to the community for helping. Apple, please do better. This whole thing was super painful and made exponentially worse by having an "enter apple password" box (that I couldn't do anything about!) flash up constantly over the past month every time I did anything on my computer.

Jan 6, 2018 7:47 AM in response to iiviivix

My OSX ver: 10.9.5


This was by far the most helpful comment. Thanks, iiviivix!


Steps:

1. Click System Preferences

2. Click iCloud

3. Enter iCloud password (with no code); a notification will get sent to your iPhone or device, click ok.

4. Click left arrow

5. Click Account Details, this will launch https://appleid.apple.com/

6. Enter credentials (iCoud username and password), another notification will get sent to your iPhone or device (this is the one you will use for the verification (password + code)

7. Go back to iCoud and enter your password+code when prompted for verification password


Whew!


As for the other recommendations by some of the posters, the password+code help understand the verification password. Thanks! For the one individual that recommended another user to re-install their OS, please stop. That makes you come off amateurish. Either help or go color.

Feb 2, 2018 2:05 AM in response to schprc

I had this problem and the answer suggested by Apple in the first reply does fix the problem. When you get the prompt to enter the verification code press OK. You then see your Apple ID, with dots on the password box. DELETE THESE DOTS, then enter your password and the verification code as a single entry. That takes you you the Apple agreement page, hit ‘agree’ and you are on your way!

Jul 28, 2018 1:58 AM in response to shmana82

The reason this is so complicated is that the solution, which I have found, is counter intuitive. I worked it out with Apple Support in Ireland. They did not know the answer, and because the system I am using is officially obsolete, they will not update their database. I am using 10.9.5 on a MacMini.


THIS IS THE SOLUTION


Enter your Apple ID password when requested.

Choose ALLOW from your other device.

A verification code will be generated on your other device. Note down this code.

When it tells you to enter your password and verification code on your Mac, there is a dialogue box saying OK.

You don't have to enter your password and the verification code into empty space.

CLICK OK, and nothing seems to happen.

THEN as if you are starting the whole process again, ONLY THEN enter your password AND the verification code all in one string with no spaces anywhere i.e. PASSWORD123456 (Where PASSWORD is your password and 123456 is your verification code).


Yes it is very frustrating, and I tried doing it a hundred ways first. It is counter intuitive because you use the passcode generated in your last sign in attempt in the NEXT attempt at logging in.


Good luck.


Andrew

Nov 24, 2018 6:51 AM in response to shmana82

Here is what worked for me when I had the same problem. I opened settings>>>icloud and clicked the button to enter my password and did so. The verification was sent to my phone but there was no place to enter it with my password again. I closed out the window and reopened settings>>>icloud and clicked the enter password button again. I entered my password directly followed by the verification code that was sent and it worked!


As others have said, you have to enter your password and the verification code all in one string. Ex: if your password is Apple! and the verification code is 123456 then enter Apple!123456

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No place to enter verification code in iCloud

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