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No place to enter verification code in iCloud

Hi. Reset my Apple ID password via iphone after someone overseas apparently tried to use it. Now I'm logging in on my Mac. I can enter the new password and receive the verification code on my phone, but there's no place to enter it in iCloud. It says "An Apple ID verification code is required. Type your password followed by the verification code shown on your other devices." But there's nowhere to enter the code.


So stupid! What do I do?

MacBook Air, OS X Mountain Lion (10.8.5)

Posted on Oct 20, 2016 12:34 PM

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Posted on Aug 20, 2017 4:17 PM

I FIGURED IT OUT!

"Type your password followed by the verification code shown on your other devices." Is the message you see. We insert it at the end of your password! ok duh we get this after a quick google. The answer to the question you are asking is this:


Exit the icloud preferences by clicking the go back Arrow (top left corner of pref. window), it will take you to System Preferences main menu, and then click the right arrow to go back into the icloud preference.

You now should have the ENTER PASSWORD field again instead of just the stupid message with no where to type.


Now,


Visit https://appleid.apple.com/ and sign in. You will receive a verification code on your secondary device.


Go back to icloud preferences and now insert your password followed by the verification code with no space in-between the two.


SO funny how people don't understand the question we are asking. You clearly said, there is no where to type and the guy tells you to type lol.

127 replies
Question marked as Best reply

Aug 20, 2017 4:17 PM in response to shmana82

I FIGURED IT OUT!

"Type your password followed by the verification code shown on your other devices." Is the message you see. We insert it at the end of your password! ok duh we get this after a quick google. The answer to the question you are asking is this:


Exit the icloud preferences by clicking the go back Arrow (top left corner of pref. window), it will take you to System Preferences main menu, and then click the right arrow to go back into the icloud preference.

You now should have the ENTER PASSWORD field again instead of just the stupid message with no where to type.


Now,


Visit https://appleid.apple.com/ and sign in. You will receive a verification code on your secondary device.


Go back to icloud preferences and now insert your password followed by the verification code with no space in-between the two.


SO funny how people don't understand the question we are asking. You clearly said, there is no where to type and the guy tells you to type lol.

Apr 25, 2017 8:42 PM in response to LACAllen

Any thoughts on why it won't work on my old iPod model #:A1367? I followed your (very clear) instructions to the person you were advising regarding their iPhone 4s but when I do enter the password immediately followed by the six-digit code sent to my other device I simply get the same error message stating either invalid username or password. Thank you in advance.

Jun 26, 2017 4:07 PM in response to shmana82

Hello, I have the same problem. My HD crashed today, my Mac got reinstalled and now I cannot connect to App Store to download apps which I need for work. My iPad and iPhone are showing me Verification Codes, but my MacBook does not have any place where to enter them. As I enter my Apple ID Password, it continues showing "An Apple ID verification code is required to sign in. Type your password followed by the verification code shown on your other devices". What should I do in this case?User uploaded file

Jul 20, 2017 4:54 PM in response to jcrao

Hi- I ended up repeating the process/started over (for the 5th time), only this time when I entered my password I added the verification code from

the previous attempt along with my password- as if it was the last 6 digits on my password. It worked. Apple definitely needs to update the process so that it doesn't leave you so open ended. Hope this makes sense and it works for you!

Jan 22, 2018 12:32 AM in response to LACAllen

hi LACAllen,


Th eissue I have is I don't get a message to enter a verification code until after i.e. entered my password. Then once I get a verification code there is no where to enter my password and the verification code in one string. Ironically I had to enter a verification code to get access to this support group. And that worked, its only when I try and log in to .


Here's a screen shot of what I see, as you can see there is nowhere to enter anything! Any ideas?User uploaded file

May 22, 2019 10:03 AM in response to AI20

THANK YOU AI20! Finally found the steps that worked for those using the MAC version 10.9.5. THIS is how I FINALLY got mine to work. The only correction to the step I had to do to get it to work was the following (see CAPS & BOLD text below).


Steps:

1. Click System Preferences

2. Click iCloud

3. Enter iCloud password (with no code); a notification will get sent to your iPhone or device, click ok.

4. Click left arrow -- (I DID THIS STEP AND IT TOOK ME TO THE SYSTEM PREF. MAIN SCREEN WHERE "ACCOUNT DETAILS" DOESN'T APPEAR. SO I BASICALLY STAYED IN THE iCLOUD SCREEN THAT SHOWS THE MESSAGE TO ENTER VERIFICATION CODE AND I CLICKED "ACCOUNT DETAILS" FROM THERE.)

5. Click Account Details, this will launch https://appleid.apple.com/

6. Enter credentials (iCloud username and password), another notification will get sent to your iPhone or device (this is the one you will use for the verification (password + code) -- (DO NOT USE THE CODE OBTAINED FROM THIS STEP TO ENTER IT ON THE https://appleid.apple.com VERIFICATION PROMPT SCREEN. USE IT WHEN YOU GO BACK TO iCLOUD ON SYSTEM PREF. AND THEN RETYPE YOUR PASSWORD + CODE ALL TOGETHER NO SPACES.)

7. Go back to iCloud and enter your password+code when prompted for verification password



Good luck to all encountering this issue. Love MAC but sometimes simple things get too complicated.

Jul 9, 2017 3:59 PM in response to flythedream

I do wonder if LACAllen has tried his/her/?? translation of the procedure? I still cant get it to work.


Yes I did and as of that date, the process worked, as has been noted.



"An Apple ID verification code is required. Type your password followed by the verification code shown on your other devices."


There is nothing to fix. Are you reacting to the exact same prompt as the OP? This combination of password and verification code is for a specific set of circumstances. It is a workaround supplied by Apple for older OS levels and apps.


If you read the posts, others who have faced the exact same issue as the OP have found it does work. If you are facing a different issue, state it clearly and without the attitude and we can help.


Where are you being asked for your password? What iOS/macOS level? What app? It's possible an app specific password may resolve your issue.


If you simply wish to whine, maybe this link will be of more value to you. There is no Mr. Apple by the way.


Feedback for Apple goes here >>> http://www.apple.com/feedback/

Feb 4, 2019 11:15 AM in response to shmana82

Insert my Apple ID password on my iPod touch model a1367 16gb

I can enter the password and receive the verification code on my iphone, but there's no place to enter it in iPod. It says "An Apple ID verification code is required. Type your password followed by the verification code shown on your other devices." But there's nowhere to enter the code.


Jun 27, 2017 10:17 AM in response to Charles Watson

I got the iCloud "enter your password" prompt on my Mac (OS 10.10) and finally figured out that

1) you enter your (new)password and it sends a prompt to one of your other devices (iPhone). And then the same exact window reappears! Frustrating no? Leave it alone for the moment.

2) you get a warning on your phone about a log in attempt. Press "Accept"

3) Your phone then shows you a Verification code.

4) enter that code only -- with a space between the two sets of 3 numbers -- and your set.


Frustrating yes. Will Apple fix it? No.

Jul 20, 2017 5:53 PM in response to Kathbmcclure

Thanks Kath! I just got it to work. I would type in my password then the six digit verification code correctly, just like the directions say but a "field" wouldn't come up. When one did, it didn't accept the last verification code. I opened iCloud and my email and iTunes (different things that would need my iCloud password) so the next field that came available I typed in the password & verification code, then it all worked. Thank you

No place to enter verification code in iCloud

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