Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No place to enter verification code in iCloud

Hi. Reset my Apple ID password via iphone after someone overseas apparently tried to use it. Now I'm logging in on my Mac. I can enter the new password and receive the verification code on my phone, but there's no place to enter it in iCloud. It says "An Apple ID verification code is required. Type your password followed by the verification code shown on your other devices." But there's nowhere to enter the code.


So stupid! What do I do?

MacBook Air, OS X Mountain Lion (10.8.5)

Posted on Oct 20, 2016 12:34 PM

Reply
Question marked as Best reply

Posted on Aug 20, 2017 4:17 PM

I FIGURED IT OUT!

"Type your password followed by the verification code shown on your other devices." Is the message you see. We insert it at the end of your password! ok duh we get this after a quick google. The answer to the question you are asking is this:


Exit the icloud preferences by clicking the go back Arrow (top left corner of pref. window), it will take you to System Preferences main menu, and then click the right arrow to go back into the icloud preference.

You now should have the ENTER PASSWORD field again instead of just the stupid message with no where to type.


Now,


Visit https://appleid.apple.com/ and sign in. You will receive a verification code on your secondary device.


Go back to icloud preferences and now insert your password followed by the verification code with no space in-between the two.


SO funny how people don't understand the question we are asking. You clearly said, there is no where to type and the guy tells you to type lol.

127 replies

Aug 21, 2017 2:07 PM in response to iiviivix

I FIGURED IT OUT!

"Type your password followed by the verification code shown on your other devices." Is the message you see. We insert it at the end of your password! ok duh we get this after a quick google. The answer to the question you are asking is this:


Exit the icloud preferences by clicking the go back Arrow (top left corner of pref. window), it will take you to System Preferences main menu, and then click the right arrow to go back into the icloud preference.

You now should have the ENTER PASSWORD field again instead of just the stupid message with no where to type.


Now,


Visit https://appleid.apple.com/ and sign in. You will receive a verification code on your secondary device.


Go back to icloud preferences and now insert your password followed by the verification code with no space in-between the two.


SO funny how people don't understand the question we are asking. You clearly said, there is no where to type and the guy tells you to type lol.

I've been having this issue for MONTHS and finally found your suggestion and it worked! Thank you.

Sep 7, 2017 7:27 PM in response to LACAllen

For those that say it does not work I have the following suggestions based upon my own maddening experience.

1. Take a deep breath.

2. Start fresh, make sure that you don't have any stale verification codes from the 20 prior failed attempts.

3. Enter your password.

4. Wait for the verification code.

5. Retype your password and then the verification code right after it in the one and only box that does not let you see what you are typing.

Sep 20, 2017 4:38 AM in response to LACAllen

I have this problem with iCloud LACAllen...can you please help?...I have the message saying I need to add verification code after password. I then request the verification code (which is sent to my phone) but having hit 'OK' it doesn't then go back to the 'enter password and code' window so I have nothing to type the password and code into! Am I missing something? Thanks for any help with this 🙂

Oct 6, 2017 7:51 PM in response to LACAllen

I did exactly that and got a message to the effect that there was an error and try again.

This all started when I changed my apple ID and password after the ISP service folded, but FaceTime keeps presenting the old ID when I try to sign in. I replace it with the new ID and password, then click Login. I then get sent the verification code on my iPhone, but there being no separate field in which to enter it, I then following the instructions and enter password followed by the verification code (which in this case is 6 digits), and .....see above. Sigh.

Nov 9, 2017 2:24 AM in response to LACAllen

Thank you i had tried it but it didn't work returning an " invalid password "warning BUT it seems it has to be done (typing password + code ) ONLY when properly asked by the system which finally occurred to me SO your advice is CORRECT :-) and you deserve a credit @ lavieenarts dot com for that :-) Thanks again yours Eric from La Vie en Arts France

(I did buy Apple devices to avoid such boring issues ? )

Dec 24, 2017 2:38 PM in response to LACAllen

I think it's great you take the time to help people on this board, but your arrogance makes it hard to want to read your comments as everyone who came here with this problem is very frustrated. There IS something to fix here. When the message tells the user to re-enter the password with the verification code appended to the end of it, there should be a message telling to use left arrow then right arrow, or a new input box appear where to input the new concatenated password.

Dec 24, 2017 3:41 PM in response to LarryHN

If you read the thread you would know that for older operating systems, you are not presented with the field to enter the password with the verification code appended. So, no matter how many times you want to post the solution for newer OS, it's not helping the people asking the question. Hence the reason so many of us came here for an answer.

Jan 6, 2018 7:47 AM in response to iiviivix

My OSX ver: 10.9.5


This was by far the most helpful comment. Thanks, iiviivix!


Steps:

1. Click System Preferences

2. Click iCloud

3. Enter iCloud password (with no code); a notification will get sent to your iPhone or device, click ok.

4. Click left arrow

5. Click Account Details, this will launch https://appleid.apple.com/

6. Enter credentials (iCoud username and password), another notification will get sent to your iPhone or device (this is the one you will use for the verification (password + code)

7. Go back to iCoud and enter your password+code when prompted for verification password


Whew!


As for the other recommendations by some of the posters, the password+code help understand the verification password. Thanks! For the one individual that recommended another user to re-install their OS, please stop. That makes you come off amateurish. Either help or go color.

No place to enter verification code in iCloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.