pat1942 Author

Level 1

5 points

How to resolve software glitches on 10.68 after 'tidying up'

In an effort to get back some much needed space on my hard drive, even though I thought I was being careful, i pitched a lot of stuff - now I am having problems with Safari and iWork'09.

Safari (v5.1.10) will only partially load.

Keynote (v5.1.1), Numbers (v2.1) and Pages (v4.1) would not work at all. Msg I rec'd was 'check with the developer to make sure these work with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for these apps and Mac OS X.' I deleted the non working apps and re-installed them from the original install disc, only to receive the same message.

HELP, PLEASE. How do I fix all of these - and I promise to never throw out stuff again!!!

Mac mini, Mac OS X (10.6.8)

Posted on Oct 21, 2016 10:19 AM

25 replies

Oct 26, 2016 11:41 AM in response to pat1942

Try using another browser for the time being, either Chrome or Firefox, and see if you can update Safari in the App Store.

Peter

pat1942 Author

Level 1

5 points

Oct 26, 2016 12:09 PM in response to PeterBreis0807

Would deleting (via AppDelete) everything re: Safari, then reinstalling a clean v5.1.10 work - I really need this app as my backup browser. Thanks!

Please thank VikingOSX for his help, understanding and above all his patience in doing his/her best to assist me these past few days.

VikingOSX

Level 10

124,106 points

Oct 26, 2016 1:11 PM in response to pat1942

Copy and paste the following into the Finder Go to Folder... window:

~/Library/Safari/Extensions

You may have an incompatible extension installed. If there are any in here, move them to the Trash. Restart Safari with shift key down.

pat1942 Author

Level 1

5 points

Oct 26, 2016 1:51 PM in response to VikingOSX

I deleted the 2 extensions in the folder - the only difference now is I did get the cursor to the reset file, clicked it but have no idea if it worked.

How about dumping and reinstalling?????

VikingOSX

Level 10

124,106 points

Oct 26, 2016 2:11 PM in response to pat1942

Did you check every item in that Reset dialog? Quit Pages, and then launch again without the shift key depressed. Is Pages v5.1.10 now working?

What Internet Plug-ins are you loading via the Safari Help menu : Installed Plug-ins menu item?

Current (v23) Flash player updates require OS X 10.9 installed.

I highly recommend switching to the last Firefox update (48.0.1) for OS X 10.6.8 as it has years of security exploit fixes that are not present in Safari 5.1.10.

pat1942 Author

Level 1

5 points

Oct 27, 2016 8:32 AM in response to VikingOSX

Now that your web site is up and running. . . . . . I am 99% sure you have identified what is causing the Safari 'glitches' - and I must admit to having caused it myself. The Flash Player version on (my Hard Drive) Safari 5.0.5 is 23.0.0.185!!! On my external backup is Safari v5.1.10 with Flash Player 16.0.0.235. I spent most of last evening looking for v16 to download and install (after I pitch v23) to no avail. Any suggestions to solve the F.P issue??? And, is v16xxxx the correct one to have for OS 10.6.8??

VikingOSX

Level 10

124,106 points

Oct 27, 2016 12:49 PM in response to pat1942

Restore your Adobe Flash 16.0.0.235 version from your external backup. Preferably, the same installer from the Downloads folder backed up on that external backup.

There are no newer versions of Adobe Flash that you can download from Adobe for Snow Leopard — so whether 16.0.0.235 is the most recent compatible with Snow Leopard is both unknown, and academic.

pat1942 Author

Level 1

5 points

Oct 27, 2016 1:58 PM in response to VikingOSX

Oh! Oh! I cannot find the Flash 16xxx installer ANYWHERE!!! on either my main Hard Drive or its backup. So, back to finding it online somewhere - but the question is WHERE????

VikingOSX

Level 10

124,106 points

Oct 27, 2016 3:32 PM in response to pat1942

Adobe does not offer it anymore. That is the only trusted source for any Flash Player.

If you use the Firefox 48.0.2, it will stream Youtube Flash content as HTML 5 video.

pat1942 Author

Level 1

5 points

Oct 27, 2016 5:52 PM in response to VikingOSX

Tarnation!!! On the Adobe web site I found - in the archives section - 'playerglobal16_0.swc'. Would this answer the question re a download for Flash Player v16.0.0.235???? I really do not want to screw up again by installing something I should not do.

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How to resolve software glitches on 10.68 after 'tidying up'