iOS 10.1 Battery drain

we live in southern part of the city, so yep, i'd say, it's quite close 😉

regarding your question, since originally i got the phone few years ago with an already non-gen. battery, nope, it couldn't be replaced by authorized dealership. I have to say, that with the newly inserted one i didn't have problems until updating to ios10, and also never had any similar problems with the previous one ehile using ios7-9, in the first 2 years it was working perfectly, then started to drain quickly...

Yes Belisarius, My iPhone is eligible for a battery replacement program but in service Center they told me that they have to run a diagnostic and check the battery then only they will replace.. They ran some diagnostic in their laptop for one hour and gathered some battery usage and told that battery is good, so they won't replace even though it shows eligible. But I'm facing issues here. So I contacted customer care and they apologised for the inconvenience and told me that they will try to provide a solution. Let's wait and see! But I don't know why Apple is very silent on this problem..

You appear to be doing all the right steps, support, Genius Bar etc. The good news is that, as you read from other people with recall, their recalled batteries also failed relatively quickly (weeks) after being labelled 'fine" and then you are guaranteed a replacement.

Have another example analogy that hopefully will make sense. There is a great TV show called "Mayday"- aircraft accident investigations. You will find out that a surprising number of air disasters turned out the fault of one hydraulic or elevator bolt- a counterfeit, cheaper Boeing or Airbus look-alike bolt. The air manufacturers spend a fortune now to make sure that each part delivered, that 200$ nut or bolt, is genuine Boeing or Airbus OEM. A cheaper 3d party, may look similar but will not withstand the 8000+ aeronautical cycles. Maybe a few hundred? Fail during flight. Unfortunately, counter-fitting or copying also happens in the tech industry, with batteries being perhaps one of the most copied items out there, but 3d party ones of very low quality no matter the price.

I read everyone's experience, and while there are many differences, it appears everything is related to 10.1 or higher. My daughter's 6S was the first hit with the 30% bug, now my 6 is having issues as well. Naperville IL & Schaumburg IL Apple store's solution? Reset all settings. While my 6 doesn't die @ 30%, the rapid drains and inconsistent % is now becoming maddening. Today I picked up my phone after nearly any use and was at 66%. I hard reset it, and it went to 70%. The other day, my phone when down to 18% after decent use, but when I used my Mophie for literally 10 min, the % jumped from 18% to 85% (charger usually takes at least quadruple the time to even get back to that high % number)

What confuses me is that it appears as though there are really two main issues (1) the battery itself (hardware) and (2) software (10.1 or greater). Apple addresses the battery on a limited basis, but it quite mum on the software issue. How is it that Apple, a company that we EACH have paid thousands of dollars to over the years with hardware, accessories, insurance premiums (apple care), etc., can be SO secretive?

I can't even find credible articles on the beta testing to even see if there is a cure?

The deniability by Apple to this point is shameful.

This is my third post on this thread. Since downloading iOS 10.1.1, I have been experiencing the same problems as others on my iPhone 6 Plus, as well as on my older iPhone 5 now functioning as an iPod Touch. I contacted AppleCare, as I am still under warranty for another few weeks, on Jan 5 and explained the problem. The Apple representative was very pleasant, even admitting to having experienced the same problems, and suggested I consider resetting the machine. I elected not to do so.

But, alas, the problems continue. Just last night my iPhone 6 Plus started at 10 p.m, at 100% charge, gradually diminished (or, I should say, the indicator showed drainage but who knows what was actually happening to the battery) as I used it, although when I used it intensively for about 30 minutes the battery indicator, then at 83%, did not budge. I went to sleep in the early hours with the iPhone nearby and not plugged in and at 57%. But when I awoke at 7:45 a.m. the indicator was at 4%. I plugged in the iphone to my computer and the battery indicator immediately changed to 31%. I measured capacity on an iMac battery measuring app and it showed 64% or thereabouts. A few days ago that iMac battery app showed capacity at a meagre 45% whereas, when I started using it the capacity was at 95%.

I called AppleCare again. Interestingly, my previous case number had disappeared from their records. I discovered that myself searching for it a day or two ago. The representative was very nice. She did a battery diagnostic over the phone. It showed Good. I informed her of the iMac battery measuring app results and she said she had no statistics, only Good or Not Good. She set me up for a Genius Bar meeting next Monday.

But I am pessimistic about the outcome with the Genius Bar. Based on others' comments, since the battery, measured by Apple indicators, showed Good, they will likely refuse me a new battery. They will want to do a complete reset, which is a pain for the consumer and will likely establish nothing. The most recent Forbes article raises questions whether iOS 10.2.1 will have any effect.

This is a terrible situation and completely unsatisfying to me and other Apple customers. That this problem does not affect every Apple iPhone owner who has downloaded iOS 10.1.1 (and 10.2 which I downloaded hoping it would fix things but it didn't) means there are certain factors at play that don't affect everyone. That people who obtain a new battery seem to no longer have the problem suggests that very new batteries aren't affected. But this doesn't mean our older batteries are simply the cause, since things were fine before 10.1.1. And that Apple measures my battery as Good at the same time that the iMac battery app shows a capacity of 65% raises questions. That the battery indicator stays at 100% (on my iPhone 5) for an hour while I'm using the iphone intensely, or at 83% on my iPhone 6 Plus while I'm reading on it for 30 minutes, or even at 1% after it drops to that for an extended period of time, raises questions about battery versus indicator. That the indicator jumps back to 50% or 30% immediately upon plugging in the iPhone also raises mysterious questions. I'm no techie but surely the 10.1.1 (and 10.2) operating systems are a cause, if not the sole cause.

Fix it now, Apple. You are losing customer patience and loyalty. Thank you.

Add me to the list....

iPhone 6

Began with 10.1

Rapid, non-sensical drops (93% to 47% during one hour of listening to music)

Instantaneous "recovery"/recharge (jumped from 47% to 74% the instant it was plugged in).

C'mon Apple!

I had the same problem with my iPhone 6. I was on vacation and it started doing the same thing - shutting down at 30% with absolutely no warning. As soon as I plugged it into a charger it showed 30% charged. After this happened repeatedly, I ended up taking it to an apple store after working with someone on the phone who ran all kinds of diagnostics, etc. and finally told me that was the only option. I ended up paying Apple $85.52 for a new battery.

This is my fourth iPhone over the years and I am EXTREMELY disappointed in Apple's response to a known problem. I am in a family surrounded by Android uses and have always defended the quality of Apple's products and customer service. I sure can't do that now. Really thinking about jumping ship to another phone vendor for my next phone. Maybe my Mac and iPad will be follow....

Same issue, except it zeroes out, pops up sometimes to 49% battery the instant I connect to power, then zeroes out again, *quickly*. Not after 'a few hours.'

It may be time for Apple to fast-track a fix for this. It's a bit ridiculous.

iphone 6 64GB boigh in June 2015

This is my second post on this issue.

Im having the same problem as everyone here. It started with iOS 10.1, and shutting down at 30%. After upgrading to 10.2 it went better for a while.

I went on holidays to Philippines with warm weather and didn't experience any problem, once back in China with much colder weather it starting shutting down randomly more and more often. Before it was at 30% but now it can be with 80% - 50%.

I set an appointment at Genius and after running the tests they suggested me to replace the battery as it was not anymore in good shape. I feel this is very embarrassing from Apple! How can a battery with 1.5 years be already deteriorated?? I had previously Iphone 3G, 4 and 5S and used them for long time without these issues. Unfortunately in China warranty is only for 1 year, wether in Spain or Italy is 2 years.

My theory is that a bug in iOS 10 is deteriorating the batteries much faster than it should be. Maybe a "Planned obsolescence" went a little bit too far? After updating to 10.1 my phone was in perfect shape.

I've got myself a Iphone7Plus because unfortunately in China I cannot get a Pixel as Google services are blocked.

I bet that Apple will have to make a battery replacement program soon as they are strangely quiet, and this is getting bigger and bigger. Maybe after their Q4 financial results?

I've had my iPhone 6 for well over two years with no issues. Then iOS 10.1 came out. I didn't realise the battery problems I started to have were iOS related. My local Apple Store would have charged me a fortune to replace the battery, but they did suggest I try restoring my phone first. I held off taking action and learned it was an issue others were beginning to have. iOS 10.1 didn't fix it and I didn't install 10.2 when I read it could make it worse.

This week I may have broken a record. 56% to 1% instantly - while all apps were off and it was in airplane mode! As usual I turned it off and on again and it returned to 52%, woeuee happliy for five minutes, and then the battery died completely. I had to charge it up from 0% when I got home.

I've had three iPhones - a 3G, 4, and this 6 - over the last 9 years with barely a problem. What really annoys me is Apple's refusal to accept there's an issue beyond some 6S handsets and that, from what I've read, 10.2.1 is not addressing the issue. And that might apply to 10.3 as well. Perhaps it's a ploy to get us to replace our 'old' kit with the iPhone 7 (or the next generation come September)?

I wasn't planning to replace my phone until 2018. If iOS 10.2.1 and its successors fail to solve the battery drain issue, I may well replace it this September. But it will NOT be with another iPhone!

Agree Max. My iPhone 6 got really really hot when i upgraded to 10.1...then the problems started. 10.1 basically fried my battery.

Took it into Apple store this month and was told that with 500 charge cycles the battery was borderline due to fail! What they failed to recognise is that the only half of those charges were in the first 15 months of ownership and the next half were in the 3-4 months after upgrading to 10.1! It's not rocket science.

Apple need to own up, replace batteries and reimburse those like myself who had to reluctantly pay for a replacement.

I have my Apple migration plan ready to go if they don't sort this.

No, the 79% is my iPhone6 Plus battery health.

My iPhone 4 have more than 2 days autonomy. The only problem is that it is very slow because of the iOS "update".

I didn't made this mistake, never do ANY iOS "update" with my iPad 3 and it is running very fast and battery made couple of week autonomy.

Updated my 2 years old iPhone 6s to iOS10.1 and have been having the described battery problems.

It jumps from 30% charge to 1% in a few seconds then shuts down.

As soon as I reboot after connecting to a charger it show 30% charge. When I unplug it right away it still shows 30% and runs like nothing happened for a good few hours.

Recently I keep my phone in a low power mode. Up to now, the freak accident did not repeat, even when the battery charge goes below 30%

How can it be a battery problem? When it suddenly shuts down, immediately when connected to a charger, it reboos and show a 30% or more battery charge. At that point, I immediately unplug, and it keep running!

Apple do something, I am getting upset

My Original 6s had this issue and would die with around 20% battery remaining - the replacement I was given back in the summer 2016 has been working fine... until I suppose now that this iOS 10 update landed... Now the phone would go off at 30% as described by other users. I don't want to install/try those betas, I trust my phone is sending some sort of feedback to Apple which will help them address the issue but the more time goes, the less hope I have...