iOS 10.1 Battery drain

Hello,

I have an iPhone 6 and when i upgraded to iOS10 i was having battery draining issues but nothing two suspicious and unexpected. In an attempt to fix the issue, i restored my phone to iOS10.1.1, and it seemed that helped the situation.

Then i updated to iOS10.2 and since then when it goes to 30% my phone will shutdown. I will put it on the charge to switch on and charge it for a few min. Battery life is at 30% when is ON. Then once i remove it from charge and goes back to 30% will shutdown again.

As you can understand this is a major issue and needs to be addressed by apple. I will try to call customer service if they can provide some kind on answer.

Thanks

Georgios

I have been having battery issues for over a month now. My iPhone 6 will shut off spontaneously when ever it wants. I can leave my house and have a charge for a few hours, or it will drop down to 30% and shut off within the hour of having it unplugged. I can go from 75-30% in seconds and just spontaneously shut down. And without even plugging it up it will realize 10 minutes later that it still has about 30% charge and turn back on. My iPhone was not one deemed "effected" by Apple. But clearly it is.

Same exact problem I'm experiencing on my 6s+. Clearly a software issue in this case.

I have an iPhone 6 that was bought late 2014 that is experiencing this issue.

Basically, my phone will shut down without a battery warning anywhere between 30 and 10%.

Apple really needs to acknowledge that this problem is more widespread than it's letting on and ultimately fix it.

I have this problem on iPhone 5s. Suddenly looses charge & goes to zero, drains to zero over night when phone is off. Really off!

Apple, you have ruined my phone. Please fix this!

I am having this very same issue.

Apple really needs to acknowledge that this problem is more widespread than it's letting on and ultimately fix it.

Hey guys, apple just released the 10.2 update, any luck on the battery drain?

The 10.2 release seems to have made my daughters phone drain more quickly.

Although there are some who have posted above that their phone got better. Not sure how much better. But it was worse for us.

I have an iPhone 5s and upon upgrade to 10.1.1 i've noticed this problem too. Any battery level under 30% and the phone goes dead. This is totally unacceptable!

Yet another, "Me too!", with some details and response from Apple Tech Support. I'm an iPhone 6 (not 6S or Plus) user, who was compelled to upgrade from 10.1 to 10.1.1 when my WiFi Calling stopped functioning on the 10.1 upgrade. (I performed an encrypted backup and clean install at that time, FWIW.)

I believe I had some mild battery issues as of upgrading to any 10.x, but they dramatically increased as of upgrading to 10.1.1. I experienced exactly what the OP described today (including plugging it back in and having it jump back up to 30%), but am apparently one of the users who also experiences battery jumps at other times. Yesterday, for example, it dropped precipitously from low 60s to a little under 30, then fairly swiftly dropped again to 11%, and then to 4%, and stayed there . . . for a while?

Today I was even able to get the phone to jump up after hard resetting (not factory resetting, where data is lost), which is a strong indicator that there is a non-hardware (i.e.: firmware or software) battery read issue.

I spoke with an Apple Technical Support Representative today. All problems aside, she was generally great -- understood I had a somewhat technical background, paid attention to the the previous clean iOS install and data backup from encryption, and performed the necessary diagnostics. On their end, my battery read as a well-used iPhone 6 might; not a new battery by any means, but not exhausted either.

She regretfully offered me three options:

1. Try backing up the phone again and a clean install of 10.2 with data from encrypted backup (i.e.: what I did last time).
2. Replacing the battery. As I'm not under warranty it would be around $80, but could at least happen in-house without too much of a delay unless that particular Genius Bar was swamped.
3. Replacing the phone with a refurbished model. This would actually cost me less than replacing the battery, around $30.

At present I'm trying #1, which can happen at home and for no cost. I anticipate it not fixing the problem, and possibly making it worse, but we'll see what happens. I pointed out to her that if the problem is primarily firmware/software that a hardware solution would probably simply give me overall charge at best, and she sadly agreed with me. She was very good about getting me my case number so that I didn't have to go through the whole story again with the Genius Bar, though.

So here's my current non-solution:

• Add to the sea of voices stating that this is a known bug, in the hopes that Apple will eventually find a fix.
• Make more aggressive use of my external battery. (I bought one in my Ingress days.) I have a particular battery that costs less than a new iPhone internal battery (but a touch more than the refurb phone) and lasts for days. Again, this is Not A Fix, but it makes being out and about and using any battery-intensive apps at least possible.
• If no solution is forthcoming, consider getting a new iPhone 6 battery, since the rep did indicate that (on top of this bug) my battery was starting to creep 'into The Yellow' of their diagnostic's ratings.

That's all I got. I can't revert back to 10.1 because of the WiFi Calling issue. If I have a literal 30-to-1% drop again, I may try the kludge suggested and plug it back in to charge for a moment and then back out, to see if that resets it.

That is a great post.

I agree, I too was having battery issues on every version of IOS 10 but 10.1.1 killed my battery.

As I mentioned before, mine was in the lucky lottery numbers which were exposed to too much air (?) so I am getting my battery replaced for free at some point.

Before Apple admitted to the "Lucky Lotto" I wiped my phone and ran it as default but it made no difference.

What is really frustrating and annoying is that these complaints appear to be falling on deaf ears.

I have thus resorted to other means to bring this to Apple's attention, none of which I can post here.

I hope you can find them.

Adrian.

So here's where I'm at with this so far, I called Apple of course they ran the diagnostics, my battery is completely fine as is everyone else's, he tried to blame the problem on Pokemon Go because thats my main use of my iPhone, I said I've had the problem since 10.1.1 and the 10.2 update didn't help whatsoever, I may have yelled a little bit or gotten extremely frustrated with him cause I know that none of these things are the problem, it's just the software, He told me to restore my phone, which didn't work and if that didn't work he'd make an exception and call me back the next day and get me a new phone.

Also has anyone had a problem where they'll plug the phone in and it won't vibrate to say it's charging but it'll still jump the battery percentage up a dramatic amount, for example mine went from 6% to 70% and it didn't even show the charging icon.

My wife update her 6 to the latest last night, this morning it was at 100%, she tried to call me on my way to work. Her phone went from 100 to shutting down inside of 20 minutes. It has yet to come back on. It just shows the dead battery icon.

I'll just add to the chorus. My iPhone 6 developed the same disease after the IOS update. Battery level is somewhere between 60 and 30%, then just dies. Plugging in the charger brings it up to around the previous level.

TO me this has become a serious security issue. I do a lot of trail running, and if I have a problem (e.g., a fall), I will be in serious danger if my phone also fails.

Of course Apple's response is to ignore the problem. They know if we get frustrated enough, most will just buy the next new phone. So the battery "problem" is really a marketing "bonanza" for them.

I may use their phone now, but count me out when it comes to buying any other Apple products until they show us some respect.