iOS 10.1 Battery drain

Hello.


Updated my iPhone 5 to iOS10.1 and have been having battery problems.


1 - It jumps from 30% charge to 1% in a few seconds then shuts down.


Now here is the stranger part.


As soon as it reboots after connecting to a charger it show 30% charge. When I unplug it right away it still shows 30% and runs like nothing happened for a good few hours.


So it goes from zero charge to 30% in the time it takes to reboot? Strange.


2 - Shutting the phone down at night with a good 80% charge, it won't reboot in the morning due to no battery charge. I plug it in and its back to 30% in a few seconds.



Thanks for any suggestion in advance.

iPhone 5, iOS 10.1

Posted on Oct 25, 2016 6:38 AM

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Question marked as Top-ranking reply

Posted on Jan 30, 2018 4:44 AM

Hello genya,


Yes, it was batteries all along. New batteries resolved the issues. iOS 10 only hid it. Myself and a few other Apple customers worked hundreds of hours to bring this in the open with proof. You likely read some articles I contributed to. Key in this process was 'proof.' Some of us had no coding science but enough electrical knowledge and studies to identify the battery as the only possible culprit. Hopefully when you left the forum a year ago you went and changed the battery, not the phone. Some geniuses knew, some did not. Either case, in the end, Sr Apple management made the decision we wished for: full admission and a solution. My preferred solution is a new tech, solid state batteries, will see about that.

1,950 replies

Dec 16, 2016 7:37 PM in response to Mjolcresure

I am sad to report that the update to 10.2 did NOTHING to fix the battery problems in 10.1.1 in my iPhone 7 plus. Battery life is substantially worse than my previous 2 year old iPhone 6 plus, and I can no longer make it through a day on a single charge :-(


My iPhone 6+ was 2 years old and the battery was still better than this!


This is a brand new $1200 phone. It should work!


When is Apple going to fix these battery problems? This is terrible!!

Dec 16, 2016 7:42 PM in response to Mjolcresure

My iphone 6 battery life has been sub optimal (despite support testing and telling me it is fine) this past week since opening the case with Apple. Tonight (6 days from the last documented incident) my phone went from 50% to 20% low power warning to off...in matter of about 10 seconds. I couldn't even do a hard reset before it shut off with the dead battery/lightning bolt charge indicator.


At the time I was in a store and trying to respond to a text about an item I was supposed to pick up. I had to go back to the car (14 degrees F outside) to charge. As soon as I plugged in, the phone powered up and was at 50% again. I waited about 30 seconds and went back into the store. The phone was fine for 20 minutes while I walked around and then went to the register.


Unfortunately, at this point I will be reading reviews of Android phones and switching. It is a safety issue. If my car had not started, my phone would have also been dead. An expensive phone like this shouldn't require that I tote an emergency battery with me everywhere so I can wake it from the dead when the battery *really* has a 50% charge.


I'd be a bit more patient of Apple acknowledged the problem and said they are working on it. Since they are denying it completely...I've got no good will here. I've stuck with Apple since the 3g even when my colleagues would josh me for not choosing android which is a more "techie" oriented device. My answer has always been Apple's rock solid software and reliability beats their phone hands down. Looks like I am eating crow now...

Dec 16, 2016 8:53 PM in response to Mjolcresure

I'm on an iPhone 6. I just updated to 10.2 today and have this exact issue. I didn't have the issue before I updated. Looks like Apple didn't fix it and in fact made it worse for some.


All of a sudden today my battery went from 28% to 1% and then died immediately. I was able to power it back on after a few minutes and it showed 28% but then went right back to 1% and died.


Come on Apple

Dec 17, 2016 1:44 AM in response to Mjolcresure

Hello! am a user that made one of the first posts here and am glad that I see am not alone. I was talking to apple and they made me think for a moment that there was something wrong just with my iPhone 6. Lot of contact with apple support...diagnostics... and nothing was wrong. At some point they admitted that it might be a bug in the iOS . So we were waiting for an update. And the 10.2 is here finally ...but.... No change. dont know if it is worst or better, the sure thing is that I still cannot use my iPhone like I used to... Am going out and don't know if my phone will shut down In 5 minutes or in 1 hour. So apple told me that it's time to go to official service. And honestly I am at that point that I don't care if they charge me a new battery , I don't care if they tell me to replace my iPhone with a new one and pay some money for it. Apple said that it will be ok with the service. At the moment I just care to be able to use it. I can't spend the time at this moment of my life to learn and make the transition to android but I promise that with the first opportunity I will do this transition. Am an iOS user for 7 years and so far I was so happy but with this situation am so disappointed and am sure that There are a lot of people like me out there....a lot of people that feel me...

so if by chance anyone from Apple is reading this...it's time to fix it and do some damage control for the relationship with ur customers.


THank u

nicolas

Dec 17, 2016 8:01 AM in response to Mjolcresure

Update just for records. If anyone at Apple is even monitoring this thread.


2 Phones useless with this issue:


Iphone 5 with several month old battery

Iphone 6 1 year old battery


10.2 made no difference , the Iphone 5 seems worse.


I cant help but think all the people running out to get iPhone 7s just to get rid of this headache or they think its time to replace their older iPhones which should be perfectly fine.

Dec 17, 2016 8:28 AM in response to GRBU2

Just to add to my original post. I also called Apple Care and their diagnostics on my battery also said it was still good. In questioning the rep it was obvious they knew of this issue as they knew I had done my research and they said I didn't really have any choice but wait for a new iOS (they even recommended the beta) to fix it or buy new phone. The reps can't admit Apple is at fault otherwise there will be a huge class action suit against them (maybe still will) and probably aren't told everything that they need to do their job. I know a bit on how call centers work and what kind of information they get.


Also in addition to the sudden big drops in battery %, I have also seen the % stall for a while too even in heavy usage but usually only when the % is relatively high such as over 70%.

Dec 17, 2016 10:11 AM in response to Mjolcresure

I narrowed the problem down to being contact groups , remove all groups and only have the contacts from your iPhone ! I did need to change it to all contacts yesterday as I was needing a phone number then forget to change it back , the battery drained fast , I changed it back to iPhone contacts only charged my phone and my phone still has 35 percent charge after 24 hours usage

Dec 17, 2016 11:09 AM in response to Dianemcchesnie

Apple - you need to admit this is an issue and fix it immediately. I have a 2-yr old iphone6. Been having the same battery drop issues since 10.1.1 came out. Had it checked out at Apple Store and my battery is completely fine. I've done soft resets and hard resets and nothing has changed. I've changed all the Settings to maximize battery life. No change. 10.2 installed and I think the problem is now worse. I did a complete restore and set-up as new phone. Same problem persists.


Apple - are you listening? Please acknowledge this bug in iOS and then fix it!!!!!!!!

Dec 17, 2016 11:42 AM in response to Mjolcresure

I am curious if people with battery problems are experiencing some of the other problems I'm encountering: (1) Random crashes in which I see the white spinning circle - these are frequent (2) Opening Camera app and the view is occasionally black as if I have my finger over the lens (it still records video but I cannot see what is being recorded) - infrequent (3) Timer app occasionally fails to work and is frozen upon opening - infrequent. These are on top of the battery drain, which in my case has thankfully only happened twice so far, both when listening to the Music app.


A vanilla install of 10.1 didn't solve my issue on iPhone 6 and frankly I'm too wary of upgrading to 10.2 after reading so many reports of it making the issue worse.


I called Apple support just to register the issue - they did acknowledge awareness of the battery problem, but didn't seem aware of reports saying 10.2 made things worse for some people - I'm not sure if Apple have changed something in their build process, but iOS9 was the first iOS in which I ever encountered a bug, and iOS10 seems to be off-the-charts buggy for me.

Dec 17, 2016 12:46 PM in response to nwebbcouk

I have the occasional spinning circle/freeze like you describe. It seems like a crash. I've not seen the video issue you mentioned, but I have seen another issue with the camera. When I swipe from lock screen to open camera it sometimes freezes and looks like only half the camera is on. I'll see half camera view and half black screen. Usually I lock and try again.

Dec 17, 2016 1:52 PM in response to Mjolcresure

I have an iPhone 6 64GB and since the 10.1.1 update, the battery has been draining faster. 10.2 has made it worse. The Battery Life app says my battery capacity is now only 1250/1700mAh, when at the end of November it was 1700/1750mAh. How can a battery lose so much capacity in such a short time? It has to be a software fault. At least I really, really hope it is, because I can't really afford to replace the battery on this phone. Of course, this issue just started to happen a day or two after my Applecare+ expired. 😟

Dec 17, 2016 2:13 PM in response to Mjolcresure

I am not sure if this will work for everyone or even if will keep working for me.


iPhone 6 64 GB, I was having a lot of problems, making the phone practically unusable, it would drop from 70% to 40% then quickly to 15% and then to 1%, plugging it in would restore the original level but if unplugged it will keep doing that.


Following someone's advice I put it in low power mode and so far so good, it must be some software glitch that for some reason doesn't happen in low power mode, I am hoping this gets me through until Apple releases a fix.

Dec 17, 2016 4:01 PM in response to nwebbcouk

Yes I have an iPhone 6 128gb and in addition to this batttery drain issue have experienced the spinning disc issue. I have also had the camera open to a blank screen as you described. One other issue has been problems when making a Bluetooth connection to the car. The calling party cannot hear me. Apple told me it as a Jaguar problem and to update their software and Jaguar told they have no update and it is an issue with Apple software.

In general since updating to 10.1 I also notice apps are slower to open and pages on the web and e-mail are slower to load. Anyone else experiencing any of these?

Dec 18, 2016 1:51 AM in response to Mjolcresure

This is ridiculous. This issue is out there since iOS 10.1.1, Apple keeps ignoring it... I truly hoped iOS 10.2 would solve it. Nothing...it got even worse. I have a 1-year old iPhone 6S Plus, payed a small fortune for an high-end phone that fails the basic purpose of staying On.

I'm completely frustrated with my iPhone and Apple. They don't officially recognize this issue and almost everyone I know with iPhones 6/6 Plus and 6S/6S Plus is having the same problem.

The solution shouldn't be waiting for a new software patch over weeks or even months and pretend this major flaw never happened...

I can't rely on my phone anymore...and reliability was the reason I got an iPhone in first place.

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iOS 10.1 Battery drain

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