iphone keeps asking me to sign into itunes store

You likely have apps that were acquired using a different Apple ID and now want to be updated..

Deleting the iTunes app will not make this go away, as it would be the apps themselves asking for the update, which creates the prompt.

Remove those apps and the prompts will stop.

When you restored the backup you restored apps that had been purchased or downloaded with your son's account. When those update they are still associated with his account. It is the app updates that are asking for his password. What you have to do is delete all of his apps, and download them using your Apple ID.

This was happening after restoring a backup to a new replacement device that came via insurance an insurance claim. I went through and visually found apps that were darkened and the text where their app titles would be said "Waiting" and then I deleted them. One I couldn't download again as it was no longer available and one I reinstalled and so far it has corrected the problem. And I had TWO email addresses it was asking for passwords for and making it doubly ridiculous and irritating. Really absurd they can't provide a list of apps under settings and which iTunes/Apple ID under which they were purchased so that this doesn't have to be a tedious irritating problem to fix.

Again, I believe you, but your phone does not.

If you check settings > iTunes and App Store, is there an email address signed in?

If not, I will suggest again that a restore of your phone might be your only resolution.

Restore your iPhone, iPad or iPod touch to factory settings - Apple Support

You did not want to entertain the idea that there is an app on your phone asking for an update. The prompt is coming from somewhere.

OK, your phone thinks it does then.

Did you sign out of the iTunes store before removing the app?

If you want a resolution, you may have to restore the phone using iTunes.

Restore your iPhone, iPad or iPod touch to factory settings - Apple Support

Apple assumes that you will use only one Apple ID for all of the apps on your phone. If you have apps purchased with Apple IDs associated with other accounts either you had 2 different accounts, which is in general a bad idea, or you copied apps from someone else, which is piracy.

Have you tried restarting the phone? Or go to Settings/General/iPhone storage. Tap on an app and you should see an option to delete it.

Logging in with your son's password should help, but it's not a good solution because the next update the problem will come back if you missed any.

In my case, the "sign in to itunes store" popup was using an old email address that was my old/previous Apple Id.

After talking to very helpful Apple Support via chat, it turns out it was an old app, installed back when I was using my old Apple Id. The old app was trying to connect to the itunes store as part of some sort of in-app purchase. And the old app wasn't smart enough to notice that I had a new Apple Id in settings.

My solution was to delete and reinstall old apps (typically losing their data).

Note that the apps I deleted to fix the problem did *not* have background refresh allowed. But they were somehow running in the background trying to connect to the itunes store.

Also, it's really maddening that the "sign in to itunes store" popup doesn't say which app is requesting the access. The lack of basic info turns trivial problems like this into showstoppers.

I've tried this and it's not working for me ...I've been apple now since the 3 came out but having this pop up randomly every 15 seconds 10 or more times and then nothing for a couple of hours got very old very quickly.

I love apple and am not a great fan of android.... waiting for the 10th anniversary phone to come out before uograding from my 6s plus but if I can't fix this by the time it does come out I don't think I'll be able to hand over all that cash for a phone that keeps bugging out on me (3 times while writing this)

Thank you for the lecture daddy. I'm well aware. But for whatever reason that I cannot remember at the time, I had multiple ID's and I'm trying to remedy that and provide a helpful response to someone else.

I'm having the same problem. Reason is that my phone fell in the lake and I used an older phone of my son's until the insurance could send me my new phone. Now the replacement keeps asking me to sign to my son's itunes account even though my phone has my account on it. I don't know his password and wouldn't know what to do even if I did. If I could get his password, can I make the pop up stop? How? Can anyone help? Thanks, Bob.

Thank you for your reply. I've tried to delete them but they all say "waiting" and are never fully solid icons. When I jiggle the icons to delete, they do not respond. Perhaps I need my son's password and then the apps will load and not say "waiting" and then I can delete them? Thanks, Bob.

Thanks again for the advice. I won't be able to let you know what happened right away. I'm not very tech savvy and I want to have my son or DinLaw with me when I try anything so as not to delete anything on his phone accidentally. Bob.

Hi

I have this problem too but I’ve never had a different Apple ID been using this one for 15 years. Cloned my old 6s onto my new X and the iTunes password request keeps popping up. It asks for the password to my current Apple ID though not an old one. So not sure if the old app situation applies to me? Anyone got any ideas on this twist of the problem ?