iphone keeps asking me to sign into itunes store

I'm having this problem with the itunes app on iphone. I'm getting a popup saying "Sign In to iTunes Store", using an old email address (ie., an old Apple Id). When I enter the new/current email address/apple user id, nothing happens (no error message), then the prompt comes back after a while.

I checked my Apple Id online and it's definitely the new one.

I don't think I can uninstall the itunes app on the iphone, right?

In Settings -> Itunes & App Store, it definitely has my new Apple Id.

Could it be an old Apple Id being cached somewhere like a keychain?

I switched to fingerprint use for itune and killed the existing running itunes app. Still broken.

This looks like a software bug to me.

Ben

So, once again, for emphasis.

This is not a community for the Festivus ritual of "airing of grievances"

The ONLY place your feedback may have an effect is below.

Feedback for Apple goes here >>> http://www.apple.com/feedback/

None of the volunteers (i.e.: non Apple employees) here can act on comments like yours and a great number of the volunteers here don't care about them.

What a joke PIRACY!!!

What about my invasion of PRIVACY!!!

What are you talking about? Your post makes no sense at all.

I am having exactly the same problem. I bought a new Ipad and restored from my old ipad backup in itunes.

Every 10 seconds I now get a message to log into Itunes store with my old email address. I checked settings and Itunes is set up correctly (with my new email) and I can go into Itunes store app on the new ipad and buy things no problem, so working fine w my new email.

Reading these comments, it sounds like the problem is that I have some old apps that I bought in Itunes using my old email address and they keep trying to connect/update and this triggers the message.

But this is a lousy problem for me as I have hundreds of apps and no idea which are causing the problem. Can't believe Apple hasn't sorted this. Any other ideas/ways to fix??????

Thanks!

It's interesting that Apple is sitting on $40 billion in cash assets but doesn't have time to fix a well known bug like this in their flagship product.

To busy thinking about their next blinky blinky thing that will change the world.

I had the same problem. When restoring a backup from on old phone to a new one, it kept asking for the original iTunes account credentials, even though the phone was logged in with a new account. Most apps loaded and I was even able to add a new one with the new credentials, but five apps would not reload, the icons were faded and under them said Waiting. I could see which apps where stuck so I wrote them down and entered the password for the Apple ID used when the apps were installed two phones ago. The apps have now loaded. I suspect the only way around that is to delete the apps and reinstall using the new Apple ID. We will just have to log into the accounts associated with those apps again.

Greetings, I had the same issue on both my iPhone and IPAD. The request to sign-in to ITUNES kept flashing up every 10 seconds, totally disabling both units. After much reading and time wasting, I eventually connected both my iPhone and IPAD to my desktop via a cable and then synced manually. While syncing I deselected all of the previous music/videos etc. Then selected just one song and synced it. Once successfully synced, the error went away. I then reselected my music/videos wanted and synced again.

Yes, it's a PIA (Pain in the A_s). Personally, I'd like to smack the programmer for not offering a SKIP feature when this error presents itself.

Hope this helps,

Ferg in Chicago.

Any other ideas/ways to fix??????

No.

If you don't do this now, you will keep coming back to the issue.

Feedback for Apple goes here >>> http://www.apple.com/feedback/

I literally have the same problem and its driving me insane!!! If i figure out a way to get rid of it i ll definitely let you know.

I meant to say:

"In my case, the "sign in to itunes store" popup was using an old *app* using an old email address that was my old/previous Apple Id."

Which "this" did you try? Removing old apps?

Deleting and reinstalling the old apps. It doesn't seem to have any pattern either just happens completely randomly regardless of what I'm doing with the phone.

How did you figure out which app it was? i just received an insurance replacement, and it is doing the same thing and it's so frustrating, I cannot do anything on the phone! thank you in advance