iTunes 12.5.2.36 crashes constantly

same here. every time i try to "add to icloud library" itunes crashes

same here too...

i hope Apple will fix the problem very soon, it's a big matter if itunes crash when you add music, it's the main function...

See the iTunes installers section of Troubleshooting issues with iTunes for Windows updates for advice on rolling back to the previous build. You may need to go through the steps in the second box to make sure that all traces of previous installations are removed before trying to install 12.5.1 again.

tt2

Thanks to turingtest2; going back to the previous version works

You're welcome. 🙂

tt2

I have this problem too after updating to 12.5.2.36. I managed to upload 1 song to my iTunes Match library, but after that iTunes keeps crashing. I've tried rebooting, but that doesn't help.

Also, after I try to update to my iCloud Music Library, iTunes crashes and when I reopen it, all the songs I'm trying to upload have duplicate copies showing. Does anyone else have this problem?

Hi -

maybe rolling back will work, but that's not a really good idea because the iTunes update fixed some important security issues in WebKit which allows attackers to inject malware code - the CERT in Germany today urges any user to update immediatly.

My windows event manager noticed an application crash in iTunesCore.dll, not in webkit.dll. Certainly there is a bug in the new version, there are some other threads which describe the same problem.

But for me the (temporary...) solution was to start iTunes in the secure mode (ctrl+shift when you launch the program) - I successfully could backup my iPad and iPhone and music playback is working.

Have the very same issue, and also will not let me roll back to a previous version unless I delete the old version. If I do this I will loose all my current stuff and have to start all over again.

Not sure why I would have to to this anyway, surely Apple should release updates that work. Now paying for itunes match that I cant add new stuff to.

Turning iCloud off seems to work for me. Just have to remember to turn it back on after next update. This won't help if you want to use iCloud.

Exact same thing is happening with me as well.

Same here. Every time when iTunes try upload new songs to iCloud Music Libary, iTunes crash, version 12.5.2.36 or 12.5.3 still have the same problem. Please Apple fix it!!!!

At least I am not alone updated at the weekend and now everytime it tries to upload songs it crashes at exactly the same point and has to go through checking playlist before opening again.

I updated again to 12.5.3 this morning and still get the same issue.

drivng me mad, thought the update would fix it but it didn't

Again the same problem here - the new version 12.5.3.16 crashes after about one minute without any interaction, too - but starting iTunes in safe mode (shift+ctrl) is again a workaround which is an acceptable solution for me at the moment.

I have this exact same problem. I tried completely removing and reinstalling iTunes, but I still can't get my iCloud library to load without iTunes crashing. It is very frustrating.