apple tv 4 unable to play content

Morning all,


I'm sure you've all been enjoying the Apple TV 4, but wondering if anyone has experienced content error playing movies through itunes after the recent update to 10?


So I have quite a few movies purchases through Itunes. Plays just fine on my imac and my iphone/ipad.


Any of the streaming shows on the apple tv work just fine too other than itunes, so I know it has nothing to do with bandwidth speed.


Each time I'm on the apple tv and got to the imovie app, I select my movie and the loading icon will remain for several minutes. Eventually I get an error stating unable to load content. I've restarted the system. I've tried logging in and out of itunes, I've tried powercycling. My question is why did this error only occur after I updated the AppleTV? It was playing movies just great before.


So now I'm wondering how long programming will take to offer another update to fix the issue. I don't feel there is a need to trouble shoot any manual settings. This is obviously script build. Perhaps just an notification as to how long it will be before my family can continue watching their shows?


Thanks so much

Apple TV (4th generation), iOS 10.1.1, auto update

Posted on Nov 4, 2016 6:40 AM

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apple tv 4 unable to play content

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