Level 1

8 points

Permissions, keychains passwords, System preferences keep changing & lost files.

About a month ago I was playing/importing music with a (3rd party) media player while cooking dinner. All of the sudden the music stopped. My MBP had changed to a different user. I thought that I got hacked or something. So I changed my password and disconnected the external hard drive's that music was playing from. I locked myself out of my Mac because I was actually in guest user. I think the media player opened it because the files were from old iTunes libraries, guest user and shared folders. I think I ended up losing files in this process and permissions got changed. 😕 I've tried...disk utility first aid, booted in safe mode, keychain first aid, back up to Time Machine & reinstall OS X, delete 3rd party apps, install some updates and now this. Please help?? BTW I'm kinda new at trying to fix it myself. If more info is needed let me know.

Thanks.

EtreCheck version: 3.1.2 (334)

Report generated 2016-11-08 10:30:34

Download EtreCheck from https://etrecheck.com

Runtime 1:35

Performance: Excellent

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Other problem

Description:

System preferences keep changing,missing files, possibly corrupt, and Keychain keeps asking for passwords

Hardware Information: ⓘ

MacBook Pro (Retina, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro10,1

1 2.3 GHz Intel Core i7 (i7-3615QM) CPU: 4-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 263

Video Information: ⓘ

Intel HD Graphics 4000

Color LCD 2880 x 1800

NVIDIA GeForce GT 650M - VRAM: 1024 MB

System Software: ⓘ

OS X Yosemite 10.10.5 (14F27) - Time since boot: less than an hour

Disk Information: ⓘ

APPLE SSD SD256E disk0 : (251 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / [Startup]: 249.77 GB (37.19 GB free)

Core Storage: disk0s2 250.14 GB Online

USB Information: ⓘ

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. FaceTime HD Camera (Built-in)

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

Gatekeeper: ⓘ

Mac App Store and identified developers

Kernel Extensions: ⓘ

/Applications/CodeMeter.app

[not loaded] com.wibu.codemeter.CmUSBMassStorage (1.0.7 - 2016-10-19) [Support]

/Applications/Porthole.app

[loaded] com.Cycling74.driver.Soundflower (101.6.7 - SDK 10.9 - 2016-10-19) [Support]

/System/Library/Extensions

[not loaded] com.caiaq.driver.NIUSBAudio2DJDriver (2.5.3 (R74) - SDK 10.7 - 2016-11-05) [Support]

[not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.5.3 (R74) - SDK 10.7 - 2016-11-05) [Support]

[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.5.3 (R74) - SDK 10.7 - 2016-11-05) [Support]

[not loaded] com.caiaq.driver.NIUSBTraktorAudio2Driver (2.5.3 (R74) - SDK 10.7 - 2016-11-05) [Support]

[not loaded] com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.5.3 (R74) - SDK 10.7 - 2016-11-05) [Support]

[not loaded] com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.5.1 (R67) - SDK 10.7 - 2016-11-05) [Support]

[not loaded] com.maudio.usb.xponent.driver (M-Audio Xponent 1.8 - 2016-11-05) [Support]

[not loaded] com.native-instruments.driver.NIUSBDeviceHelper (1.1.0 (R50) - SDK 10.7 - 2016-11-05) [Support]

[not loaded] com.paceap.kext.pacesupport.master (5.9 - SDK 10.6 - 2016-11-05) [Support]

/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[not loaded] com.paceap.kext.pacesupport.leopard (5.9 - SDK 10.4 - 2012-07-11) [Support]

[not loaded] com.paceap.kext.pacesupport.panther (5.9 - SDK 10.-1 - 2012-07-11) [Support]

[loaded] com.paceap.kext.pacesupport.snowleopard (5.9 - SDK 10.6 - 2012-07-11) [Support]

[not loaded] com.paceap.kext.pacesupport.tiger (5.9 - SDK 10.4 - 2012-07-11) [Support]

Startup Items: ⓘ

M-AudioXponent: Path: /Library/StartupItems/M-AudioXponent

Startup items no longer function in OS X Yosemite or later

System Launch Agents: ⓘ

[not loaded] 5 Apple tasks

[loaded] 149 Apple tasks

[running] 57 Apple tasks

System Launch Daemons: ⓘ

[running] com.wibu.CodeMeter.Server.plist (2016-10-19) [Support]

[not loaded] 48 Apple tasks

[loaded] 135 Apple tasks

[running] 80 Apple tasks

Launch Agents: ⓘ

[failed] com.kodak.BonjourAgent.plist (2012-09-20) [Support] - /Library/Printers/Kodak/AiO_Printers/KodakAiOBonjourAgent.app/Contents/MacOS/Ko dakAiOBonjourAgent: Executable not found!

[running] com.mcafee.menulet.plist (2016-11-08) [Support]

[running] com.mcafee.reporter.plist (2016-11-08) [Support]

Launch Daemons: ⓘ

[loaded] PACESupport.plist (2012-07-11) [Support]

[loaded] com.adobe.fpsaud.plist (2016-09-23) [Support] - /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: Executable not found!

[running] com.mcafee.cspd.plist (2016-03-15) [Support]

[not loaded] com.mcafee.ssm.ScanFactory.plist (2016-07-26) [Support]

[not loaded] com.mcafee.ssm.ScanManager.plist (2016-07-26) [Support]

[running] com.mcafee.virusscan.fmpd.plist (2016-03-29) [Support]

[loaded] com.rogueamoeba.instanton-agent.plist (2015-12-04) [Support]

[loaded] net.sourceforge.MonolingualHelper.plist (2016-10-19) [Support]

User Launch Agents: ⓘ

[not loaded] com.apple.FolderActions.enabled.plist (2016-11-05)

[not loaded] com.apple.FolderActions.folders.plist (2016-10-23)

[loaded] com.kodak.KODAK AiO Firmware Updater.plist (2016-02-11) [Support] - /Library/Printers/Kodak/AiO_Printers/AiOFirmwareUpdater.app/Contents/MacOS/AiOF irmwareUpdater: Executable not found!

[loaded] com.kodak.KODAK AiO Software Updater.plist (2016-02-12) [Support] - /Library/Printers/Kodak/AiO_Printers/KODAK AiO Software Updater.app/Contents/MacOS/KODAK AiO Software Updater: Executable not found!

[loaded] com.spotify.webhelper.plist (2016-04-09) [Support]

User Login Items: ⓘ

Photo Stream URL SMLoginItem (/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

Internet Plug-ins: ⓘ

SiteAdvisor: 2.0 - SDK 10.1 (2015-03-30) [Support]

FlashPlayer-10.6: 23.0.0.185 - SDK 10.9 (2016-10-21) [Support]

QuickTime Plugin: 7.7.3 (2016-11-05)

Flash Player: 23.0.0.185 - SDK 10.9 (2016-10-21) Outdated! Update

Default Browser: 600 - SDK 10.10 (2015-07-16)

Silverlight: 5.1.20913.0 - SDK 10.6 (2016-10-19) [Support]

JavaAppletPlugin: 15.0.0 - SDK 10.10 (2014-03-17) Check version

Safari Extensions: ⓘ

SiteAdvisor - McAfee - http://www.siteadvisor.com (2016-11-08)

3rd Party Preference Panes: ⓘ

Flash Player (2016-09-23) [Support]

Native Instruments USB Audio (2016-10-19) [Support]

Time Machine: ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 249.77 GB Disk used: 212.58 GB

Destinations:

Galen's Hard Drive [Local]

Total size: 499.97 GB

Total number of backups: 1

Oldest backup: 10/26/16, 16:52

Last backup: 10/26/16, 16:52

Size of backup disk: Too small

Backup size 499.97 GB < (Disk used 212.58 GB X 3)

Top Processes by CPU: ⓘ

37% com.apple.WebKit.Networking

25% com.apple.WebKit.WebContent

13% WindowServer

10% Safari

7% kernel_task

Top Processes by Memory: ⓘ

697 MB kernel_task

254 MB VShieldScanner(4)

188 MB Safari

156 MB mdworker(11)

115 MB com.apple.WebKit.WebContent

Virtual Memory Information: ⓘ

5.10 GB Available RAM

2.13 GB Free RAM

2.90 GB Used RAM

2.98 GB Cached files

0 B Swap Used

Diagnostics Information: ⓘ

Nov 8, 2016, 09:36:25 AM Self test - passed

Nov 8, 2016, 09:02:11 AM /Library/Logs/DiagnosticReports/VShieldService_2016-11-08-090211_[redacted].cra sh

/usr/local/McAfee/AntiMalware/VShieldService

Nov 8, 2016, 07:37:47 AM /Library/Logs/DiagnosticReports/VShieldService_2016-11-08-073747_[redacted].cra sh

Nov 8, 2016, 06:44:36 AM /Library/Logs/DiagnosticReports/AntiMalwareUpdate_2016-11-08-064436_[redacted]. crash

/usr/local/McAfee/AntiMalware/AntiMalwareUpdate

Nov 8, 2016, 06:23:23 AM /Library/Logs/DiagnosticReports/Uninstall_2016-11-08-062323_[redacted].crash

/private/var/tmp/Uninstall.app/Contents/MacOS/Uninstall

Nov 8, 2016, 06:02:16 AM /Library/Logs/DiagnosticReports/VShieldScanManager_2016-11-08-060216_[redacted] .crash

/usr/local/McAfee/AntiMalware/VShieldScanManager

Nov 8, 2016, 06:02:05 AM /Library/Logs/DiagnosticReports/VShieldScanManager_2016-11-08-060205_[redacted] .crash

Nov 8, 2016, 06:01:54 AM /Library/Logs/DiagnosticReports/VShieldScanManager_2016-11-08-060154_[redacted] .crash

Nov 8, 2016, 06:01:44 AM /Library/Logs/DiagnosticReports/VShieldScanManager_2016-11-08-060144_[redacted] .crash

Nov 8, 2016, 06:01:33 AM /Library/Logs/DiagnosticReports/VShieldScanManager_2016-11-08-060133_[redacted] .crash

Nov 8, 2016, 06:01:22 AM /Library/Logs/DiagnosticReports/VShieldScanManager_2016-11-08-060122_[redacted] .crash

Nov 8, 2016, 06:01:11 AM /Library/Logs/DiagnosticReports/VShieldScanManager_2016-11-08-060111_[redacted] .crash

Nov 8, 2016, 06:01:00 AM /Library/Logs/DiagnosticReports/VShieldScanManager_2016-11-08-060100_[redacted] .crash

Nov 8, 2016, 06:00:49 AM /Library/Logs/DiagnosticReports/VShieldScanManager_2016-11-08-060049_[redacted] .crash

Nov 8, 2016, 06:00:39 AM /Library/Logs/DiagnosticReports/VShieldScanManager_2016-11-08-060039_[redacted] .crash

Nov 8, 2016, 06:00:28 AM /Library/Logs/DiagnosticReports/VShieldScanManager_2016-11-08-060028_[redacted] .crash

Nov 8, 2016, 06:00:17 AM /Library/Logs/DiagnosticReports/VShieldScanManager_2016-11-08-060017_[redacted] .crash

Nov 8, 2016, 06:00:06 AM /Library/Logs/DiagnosticReports/VShieldScanManager_2016-11-08-060006_[redacted] .crash

Nov 8, 2016, 05:59:55 AM /Library/Logs/DiagnosticReports/VShieldScanManager_2016-11-08-055955_[redacted] .crash

Nov 8, 2016, 05:59:45 AM /Library/Logs/DiagnosticReports/VShieldScanManager_2016-11-08-055945_[redacted] .crash

Nov 8, 2016, 05:59:34 AM /Library/Logs/DiagnosticReports/VShieldScanManager_2016-11-08-055934_[redacted] .crash

Nov 8, 2016, 05:59:23 AM /Library/Logs/DiagnosticReports/VShieldScanManager_2016-11-08-055923_[redacted] .crash

Nov 8, 2016, 05:59:12 AM /Library/Logs/DiagnosticReports/VShieldScanManager_2016-11-08-055912_[redacted] .crash

Nov 8, 2016, 05:59:01 AM /Library/Logs/DiagnosticReports/VShieldScanManager_2016-11-08-055901_[redacted] .crash

Nov 8, 2016, 05:58:50 AM /Library/Logs/DiagnosticReports/VShieldScanManager_2016-11-08-055850_[redacted] .crash

Nov 8, 2016, 02:11:11 AM /Library/Logs/DiagnosticReports/VShieldService_2016-11-08-021111_[redacted].cra sh

Nov 8, 2016, 02:10:46 AM /Library/Logs/DiagnosticReports/VShieldService_2016-11-08-021046_[redacted].cra sh

Nov 8, 2016, 02:05:34 AM /Library/Logs/DiagnosticReports/VShieldService_2016-11-08-020534_[redacted].cra sh

Nov 7, 2016, 06:28:50 PM /Library/Logs/DiagnosticReports/VShieldService_2016-11-07-182850_[redacted].cra sh

Nov 7, 2016, 06:28:43 PM /Library/Logs/DiagnosticReports/VShieldService_2016-11-07-182843_[redacted].cra sh

Nov 7, 2016, 06:26:42 PM /Library/Logs/DiagnosticReports/AntiMalwareUpdate_2016-11-07-182642_[redacted]. crash

Nov 5, 2016, 02:59:59 PM /Library/Logs/DiagnosticReports/AntiMalwareUpdate_2016-11-05-145959_[redacted]. crash

MacBook Pro (Retina, Mid 2012), OS X Yosemite (10.10.5), System log Errors and warnings also

Posted on Nov 8, 2016 11:18 AM

19 replies

Drew Reece

Level 6

10,684 points

Dec 9, 2016 6:57 PM in response to justgalen

If that Console error is because of the default filter you should post a bug report to Apple. http://apple.com/feedback/

It is also displaying an error message popup in the centre of your screenshot. Console is constantly logging an error - this is a good example of why many errors in console can be ignored - nothing bad is happening but the developer forgot to test something.

As for Time Machine, you need 3 times the size of your source or larger. In your case I would try to use a 1TB disk. A 500 GB disk is not going to save a lot of history, but it is better than nothing.

justgalen Author

Level 1

8 points

Dec 9, 2016 7:17 PM in response to Drew Reece

Thanks Drew

That was my next question. How do I submit a bug report. What do I do now, press this solved my question? I'm not sure which answer or if it was a combination of things like updating to Sierra. Some of my questions are resolved but i'm not sure still if my MacBook Pro is good yet. Even know the report says excellent. Is there a script to run to see if my MacBook Pro and my external hard drive's are infected at all? Or will the new operating system protect me from that.

Thanks again,

Galen

Drew Reece

Level 6

10,684 points

Dec 9, 2016 7:29 PM in response to justgalen

For the bug report just fill the details in for the form & pass along any info you have (mac os fits the topic I guess)…

http://www.apple.com/feedback/macosx.html

There is no script or app to check your Mac is OK, sorry.

Run this if you want but OS X will stop many known malicious apps etc…

https://www.malwarebytes.com/

If you are not sure about it being solved just use it for a few days & see if you are happy with it if the original problems seem to be gone then mark it solved if you want.

justgalen Author

Level 1

8 points

Dec 10, 2016 2:27 AM in response to Drew Reece

Thanks Drew

Sounds good.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Permissions, keychains passwords, System preferences keep changing & lost files.