iPhone 7 Plus Matte Black Paint Chipped

I'm worried about my Matte Black phone now which I've only had for 10 days. It's also had battery issues that I can't seem to remedy? Apple Support recommended that I talk to Sales about the shipping issue. So far my Matte Black phone hasn't chipped or peeled but the issue was visitble on my sim trey at the Apple Store and I don't want this to be an issue in the future so I angling to talk to sales!

I HAVE THIS PROBLEM TOO!! iPhone7plus JackBlack, the Silent mode switch, half of the paint chipped off, i need to use a MarkerPen to colour it from time .... feels like i'm using some cheap phone from China when i've paid so much!!!

**** you Apple Quality Control!!!

I have the same issue with my Iphone 7 plus in matte black before, it started chipping on the back portion near the apple logo the 1st week I've used it and and on the 2nd week the speaker grill and the corners of the volume button chipped as well. I ended up selling my phone and bought the rose gold color. So far, my rose gold iphone 7 plus did not chip. Using it for 1 month already. from the philippines.

Given that so many of us are facing this problem, does anyone know how this can be escalated somewhere to force some kind of action/response? It is really not fair for us to pay so much for such a premium product and having Apple tell us it's cosmetic damage when it's not.

I've also had the same issue with my phone. I have used the apple case from the moment I took the phone out of the box and can see the paint has started to chip.

I'm not sure about you guys, but in Australia we have consumer protection laws that would protect us from these kind of things, and I plan on contacting apple about this.

Hi,

I am writing to some of the popular tech news sites to feature this on their page. The link to this forum page has also been provided to the news editors for verification. Let's hope that more customers are aware and Apple comes forward to claim some responsibility.

It will be very helpful if you can do that as I don't have an Instagram account. Please post some pics here too as I have written to some tech news site and directed them to this forum page for verification.

The Same Issue In my iPhone 7 Matte Black too... It Just been around 4 Months old at the Top, so color has chipped out it looks so Bad Never Tought that Producut from Apple Will have this Issue... After paying Huge Amount, If this are the issues it is quite unexpected, I want Apple to Look over this issue and help me and other users to Fix. Apple cant say it is a Custom Damage Few instants it Might be But not for all. There is some problem with the Material which Apple have Used to Cover its Body part. Hopefully this will be taken into Consideration

So then we just have to contributing with not buying iphones with paint on anymore, and stick to the fact that Apple dont have the knowledge to make proper quality, especially when they on top of it arrogantly deny it...
Last painted one for me, from Apple.

I have the same issue, especially around the speaker grill, the color chipped off where there is clearly no sign of use anywhere around, plus the phone was always in a case from day 1. Chipped off about 20 days after I got it. That is really not a sign of quality here, and I will also certainly not buy a pen to cover this. Apple should recognise the matter and offer a solution here.

Hi everyone,

I have written to the following tech sites requesting for them to consider featuring this issue. Let's keep our fingers crossed that this goes somewhere..

Apple World Today

9to5 Mac

Apple Insider

iMore

MacRumours

OS X Daily

alright, just got the final note - it is a cosmetic issue therefore they will do nothing...that is cool! I asked them if it would be a cosmetic issue as well, if their new Audi came with the same problem. Would it be enough if it was able to drive? Is that the new apple? Paying Porsche getting Fiat? I am going to switch my entire hardware. Next notebook won't be a Mac anymore.

I use the mophie iPhone 7 Plus Juice Pack Air case. I do not see any paint chips on my phone. I am curious to hear what cases some of you have? I know when dirt gets under the case, it can rub against your phone with general movement. This can cause some of the issue that you we are seeing.

I regularly clean my phone and case of dust, to help prevent this.

There seems to be a report posted on this now:

https://9to5mac.com/2017/02/09/chipped-matte-black-iphone-7/?utm_source=feedburn er&utm_medium=feed&utm_campaign=Feed%3A+9To5Mac-MacAllDay+%289+to+5+Mac+-+Apple+ Intelligence%29

I have the Matte black 7 plus as well. I have kept in in an APPLE silicone case since I got in in October, and I have noticed paint chips even where the case is covering the phone. This also happened back in 2012 with the Slate Black iPhone 5. I hope apple will begin to cover this problem in their warranty.