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MK05HJ09 Author

Level 1

55 points

iCloud Notes not syncing across all devices

After spending 2.5 hours via online chat and phone with Apple Support today, I've verified all of my settings are correct and my devices are all running the most current software versions.

I've signed out of iCloud and back in to iCloud on all devices, deleted notes app and reinstalled (on iOS only) toggled Notes on and off in iCloud settings over the course of multiple device restarts without success.

I created test notes (device name, time and date) on each device to see if they were syncing, and every test note remained on it's device of origin. I logged in to iCloud.com, and the test note created there populated immediately on all devices.

My affected devices are as follows:

iPhone 7 Plus 256 - running iOS 10.1.1
iPad Pro 128 - running iOS 10.1.1
MacBook Pro 13" Retina (Early 2015) - running macOS Sierra 10.12.1

Apple is aware of the issues, apparently they are receiving plenty of calls about this very issue this afternoon.

They have scheduled a call back with me tomorrow afternoon, hopefully everything is sorted out by then.

iPhone 7 Plus, iOS 10.1.1, null

Posted on Nov 15, 2016 11:24 AM

118 replies

fahn5150

Level 1

15 points

Dec 30, 2016 2:12 AM in response to payner96

Hello payner96

Two different things. Terminal App and debug menu in notes. The terminal app is an access to Unix were you type commands. In this case the command y gave above will make the notes debug menu appear

Vol24

Level 1

4 points

Dec 30, 2016 4:18 AM in response to fahn5150

Glad it worked for so many of you. I will still wait for the update as I've got too many notes to copy/paste all of them back and forth… Or is there any tool to create backup for this process?

fahn5150

Level 1

15 points

Dec 30, 2016 4:59 AM in response to Vol24

You could create a Gmail account with Notes and move the notes to the Gmail account, wait until they sync with the Gmail server and then do the procedure

fahn5150

Level 1

15 points

Dec 30, 2016 5:07 AM in response to iar999

Iar999

Mine still works great.

I'm trying to remember what else I did and there's one another thing. In the debug menu, I did migrate to iCloud, and a bunch of notes from wayback 2015 appeared .... I deleted the notes and did the procedure again

Dec 30, 2016 9:59 AM in response to fahn5150

That's an interesting comment fahn5150,

I did the "migrate to iCloud" option too and was presented with some notes I recognised from over a year ago - very curious behaviour - did the same as you, deleted and did the procedure again.

Was more than a little surprised to see the same notes (old ones) come BACK when I tried on a second (and third) macOS device !

Cheers

Simon