MacBook Pro Touch ID not working!!

Same here. I have been trying to use the Touch ID to unlock but its not working. Tried re-doing it but it says setup fail even before i try doing it. It seems like the Touch ID has been deactivated or something.

Helpppp

This is so strange, the same thing just happened to me, only I had been using my Mac for 1 week and actually used the log in password several times, but all of a sudden it was not the correct one anymore. It must be some apple error when the same thing happened to other users.

Thankfully I could sign in through my Apple ID and then create a new log inn password.

The annoying thing with keychain started and now Im working on fixing / getting Touch ID to work again. Thinking back on the Key chain thing, that they dont follow changes in the log in password when not changed through system preferences, I believed unchecking the box "unlocking you mac" in Touch ID settings - then restart the computer and then check the box again would work, but no... Im not allowed to do any changes in the touch ID settings, unchecking any boxes gives me the same message The operation couldn’t be completed. (com.apple.Biometrics error 1.)

YOU NEED TO GO TO "SECURITY & PRIVACY"

I had the same problem too, and I fixed it by:

-Going into System preferences

-Then Security and Privacy

-Then ALLOWING the option for "Require password ______ after sleep or screen saver begins". Click on the tick on the left to allow it, and then select the duration before a password is required after the screen saver begins.

Then quit system preferences, lock your MacBook Pro and Touch ID should be working 👌-1F3FD;👌-1F3FD;👌-1F3FD;

Same exact issue as DanReed. However I believe mine stopped working during one of the apple updates. It hasn't worked in at least a month, so I'm also just logging in manually. I've read some articles that give some really complex steps to resolve it, which seems to defeat the purpose of having a mac. Right now, I'm hoping it gets resolved in an upcoming macOS patch. Otherwise we have this really nice, unusable feature. Please advise is anyone has heard back from Apple on this issue since these posts.

I experienced the exact same issue. I woke my computer from sleep by lifting the lid, and rather than prompting me for a Touch ID authentication, as it should have, it required my password, which was obviously very unusual. It did not accept my password, which I'm 99% sure was correct, so I went through the password reset process. Following that, the Touch ID prompt just disappeared entirely even after deleting the finger and adding it back, restarting, messing with preferences, etc. The only thing that worked for me was unchecking the "Use Touch ID for: Unlocking your Mac" option, logging out, logging back in, checking the unlock your Mac option, logging out again, and then logging back in. Following this procedure, the Touch ID worked again as normal. I also think this bug may be related to the activity monitor app as somebody else suggested since I was using that app when the problem first arose. I'll now use "htop" exclusively! This appears to be a pretty significant bug since it is essentially responsible for locking people out of their own computers, so hopefully a fix will come out soon.

Delete the finger print you just made, quit system preferences and reopen it again and check if unlocking your Mac is selected. It happens that it is automatically deselected when you close the system preferences it. Just make sure it is selected.

System: MacBook Pro 13 2017 inch model

I was able to make the Touch ID work again by deleting all of the finger scans that I had set up. I did this through the System Preferences and clicking on Touch ID. After deleting all of the finger scans, I restarted my MacBook Pro and just set up ONE finger print. I restarted my MacBook Pro again, logged in using my password, and let the system go into sleep mode by itself and then tapped on the spacebar to wake the system and the touchbar prompted me for my fingerprint to enter the system.

I will try to set up the other two finger scans allowed in the Touch ID system preference and see what happens. Thus, this is not a hardware issue but a software issue. When I set up the other finger scans, I plan to set them up ONE at a time and restarting up the MacBook Pro after each finger scan added and see if the touchbar asks me for my fingerprint scan to enter the system after the system goes to sleep on its own. I will post an update to this. Until then, I hope this helps anyone having this issue. Take care.

I spent over two months troubleshooting with Apple Support (and going to the Apple Store) trying to fix this issue. I gave up and have been using my password for months. I just did what you said, and now it works! Thank you!!!!

I spent over two months troubleshooting with Apple Support (and going to the Apple Store) trying to fix this issue. I gave up and have been using my password for months. I just did what you said, and now it works! Thank you!!!!

I have same issue here. It was working just fine before the last big update of OS X. Afterwards, my computer has been behaving differently. One of those new issues is the ID password is not working anymore. I did hold shift+control+option+power bottom, and once on, it yes says summarizing that the ID password will be able after hitting your password manually, though, it keeps not working. I am surprised not one from apple support has come up here, and drawn some lines resolving this issue. Will call myself, but after reading your replies, I come worried.

This worked perfect for me! 🙂

As soon as the computer shut down, I hit shift, control, and option + the power button and held it for 10-15 seconds. then I hit the power button to bring the computer back on. I then went to the settings window and added the touch ID successfully!

Thanks @endeavorvictor

I fix it by reset the NVRAM.

How to reset NVRAM on your Mac - Apple Support

hope this link answer would help you... I don't know why but I just give it a try and fixed😉

As stated here under "Get Started":

"Every time you start up or restart, you need to type your password to log in. After that, you can use Touch ID ..."

Use Touch ID on MacBook Pro - Apple Support